AES

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Emergency Management Disaster Recovery Diego
Paldao, Director Latin America Caribbean
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Who is SES Americom?
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History and Background

• Established in 1973 as RCA American
  Communications, SES AMERICOM is a leader in
  global satellite communications services

• Introduced first three-axis stabilized spacecraft
  and the concept of in-orbit spares

• Established both a cable and radio programming
  neighborhood in the early 1980s

• In 1985, instrumental in enabling NBC to become
  the worlds first broadcast television network to
  use Ku-band satellites

• In 1986 became part of the GE Capital family of
  businesses

• Expanded into the enterprise networks and data
  communications industries in 1994 with the
  acquisition of Spacenet

• In 1996, co-developed the A2100 satellites the
  industrys most reliable communications platform
  and launched the first 36 MHz Ku-band service
  for the digital broadcast market

• Acquired by SES GLOBAL in 2001

• In 2004 SES AMERICOM acquires Verestar Inc.
• In 2006 SES Global acquires New SKIES Satellites,
  Inc.

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What qualifies as a Disaster?

• An occurrence causing widespread destruction and
  distress, a catastrophe
• Natural Disaster
• Hurricane, Flood, Tornado, Earthquake

• May 22, 2006 A press statement issued by NOAA
  today indicates that this season will have 13 to
  16 named storms, with 8 to 10 becoming
  hurricanes, of which 4 to 6 could be major
  hurricanes of Category 3 strength or higher. By
  DDM, BVI

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What are the effects of a Disaster?

• In the Carrier world
• Outages other than momentary or occasional
• Router resets, faulty wiring, client-side user
  errors
• Equipment failure
• Switch/router failure, Bad blades
• Line cut or cable failure
• Local construction accidents, submarine cable
  failures
• Sustained Power outage
• Local or regional outage in excess of on-site
  backup ability

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Traditional Remedies

• Outages other than momentary or occasional
• Local troubleshooting by client escalation to
  call center(Time to resolution 1-2 hours)
• Equipment failure
• Escalation to call center site visit by
  carrier(Time to resolution 2-48 hours)
• Line cut or cable failure
• Physical construction by local carrier or cable
  repair boat launch(Time to resolution 24-72
  hours)
• Sustained power outage
• Continuous delivery of diesel fuel wait for
  power company action(Time to resolution 12-72
  hours)
• Natural Disaster
• Site relocation or partial/total
  reconstruction(Time to resolution 24 hours - 5
  days)

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Why set up a backup system ?
In 2005 the Atlantic Hurricane season contained
a record 28 storms, including 15 hurricanes, By
DDM, BVI, May 22, 2006.
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Risk Summary for Caribbean Carriers

• Last Mile/Client Site is Weakest Link
• Disasters and Fiber cuts are greatest risks.
• Fiber diversity is useless if PoP suffers outage
• No current solutions for last mile backup

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Are there any Solutions?

• Double-build last mile fiber to each client
• High additional capital expense for Carriers
• Overlay last mile with microwave or similar
• Moderate to high capital expense for Carriers
• Subject to wind damage
• Install low cost fee-for-use satellite backup
  terminals
• Low capital cost for carriers
• Backs up last mile, PoP and submarine cable in a
  single connection

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How can we prepare?

• Satellite Evaluate various technologies (Eg
  DVB, SCPC, TDM/TDMA) and determine which solution
  that is best for your requirement and location.
• Supplier select a satellite communications
  provider that can provide a turn-key solution.
• Installation assure antenna system and service
  are operational
• Antenna dish installation should allow for simple
  removal and re-attachment prior to and after
  storm.
• Emergency electrical supply
• Testing Establish a testing schedule with
  provider and remote sites to assure system is
  ready for use.
• 12-24 hours prior to storm arrival, re-test
  system and store the antennas dish.

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Are there any SES Americom Solutions?

• IPConnect
• REDiSat

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IPConnect Disaster Recovery

• Submarine Cable Backup Keep serving customers in
  the event of a cable cut or Headend outage. The
  IPConnect backup terminal will automatically
  route traffic over the satellite using another
  available WAN port on the clients local router.
• Last Mile/PoP Backup A single client location
  can indefinitely operate its IPConnect service
  using a small portable generator.
• Direct to USA/World IPConnect offers a direct
  connection to the US backbone in the event of a
  PoP or last mile failure.
• Minimal-downtime clients IPConnect is an ideal
  solution for retail corporate clients such as
  Banks, Airlines, Hotels and Governments who
  require almost constant connectivity for core
  data transactions.

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IPConnect Backup Technology-point to multipoint
SES Satellite
Antenna
VoIP
Internet
Ethernet Port
Antenna
IPConnect Enabled teleport
IP / Data
Carrier Termination
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IPConnect Backup Advantages

• High Speed Data for every private line client
  site, regardless of location.
• Full Caribbean Coverage Unlike terrestrial
  services, pricing does not vary with physical
  location.
• Secure Private Network Safe for vital data and
  voice traffic, but fast enough for the modern
  Internet. Not a shared DSL or cable modem public
  Internet service.
• Small, Low-cost terminals 1.2m-1.8m Ku antennas,
  plus a single satellite modem.
• Installation Service installed and integrated
  with your branch computers within 30 days of
  order.

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IPConnect Backup Technology - point to point
SES Satellite
Antenna
Data/IP/VoIP
Internet
Ethernet Port
Comtech EF Data Modem
Comtech EF Data Modem
IPConnect Enabled teleport
Carrier Termination
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REDiSat Network TM

• A pro-active disaster recovery communication
  network solution to support Business and
  Government needs in disaster situations. AMERICOM
  differentiates based on the dedicated disaster
  Network across multiple transponders that
  addresses customers key requirements of
• Affordability.Monthly Subscription and Pay For
  Bandwidth When Utilized
• Quick ResponseSites Pre-deployed, Antenna
  Removed and Reconnected to the Network in Under
  20 Minutes.
• Expandable Bandwidth.2 Service Levels Offered,
  Chosen Dynamically.
• Service Offering
• iDirect Platform Based Service
• Customer Premise Equipment under 3.1 K
• Low Monthly Subscription Fee
• Two Classes of Connection Service Available
• 128 Kbps/1.024 Mbps
• 256 Kbps/1.024 Mbps
• Voice (VoIP) through a Third Party.
• Video Service Offered in Phase 2

Take a Pro-active Approach to Disaster management
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REDiSat Network TM Quick Disconnect Antenna
Assembly and Reconnect to the Internet15 Minutes
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Customer Premise Equipment online tool
Variable Bandwidth Management Billing System
Simple Approach Accelerates Customer Acceptance
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The Network
NMC Proactive Monitoring is Critical For Success
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AMC6 Ku band Caribbean footprint

• AMC6 Satellite Information
• Spacecraft Design - Lockheed Martin A2100
• Orbital Location - 72 W.L.
• Design Life - 15 years
• Launch Date - 22-Oct-2000
• C-band Payload - 24 x 36 MHz
• Transponder type - SSPA, 20 watt
• Amp redundancy - 16 for 12
• Receiver redundancy - 4 for 2
• Coverage
• CONUS, Canada, Mexico, Caribbean, Central
  America

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REDiSat Network TM Pilot Customer

• Potential BenefactorsFinancial institutions,
  emergency relief, communication centers

Be prepared
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For More Information
Diego Paldao Director SES Americom diego.paldao_at_se
s-americom.com Tel [phone] McLean, VA
22102 USA