Title: Veterinary Hospital AES
1In 1994 a group of veterinarians from Brisbane
established an emergency hospital at Bowen Hills
to give first aid to sick pets so they did not
have to be on call 24 hours a day. Advances in
veterinary medicine over the next decade meant
gradually more and more could be done for the
sickest pets. The practice became constrained
because its owners wanted a clinic to look after
basic first aid, while the vets and nurses
working there knew that more could be done with
better resources and training.
2Veterinarians have a responsibility to provide
out of hours treatment for their patients. For a
long time this meant exhausting working hours for
vets. It was not uncommon for an individual vet
to get called out two to three times a night for
emergencies after a long day at the surgery. This
took a huge toll on their families and lead to
widespread professional burn-out.
3Facilities
We are not Corporate owned and driven to
deliver shareholder returns.
We are Driven to provide world-class emergency
treatment for pets when they need it.
Surgery
We have well equipped surgical suites with
comprehensive anaesthesia, resuscitation aids and
multi-parameter monitoring in suite. We maintain
a staff capable of performing all of the
frequently encountered emergency surgeries. We
can organize specialist surgeons out of hours
when needed.
4Laboratory Medicine
A wide range of blood tests are available onsite,
providing emergency diagnostics when required. We
can also access outside laboratories if more
extensive testing is necessary. We ensure
appropriate investigations are available around
the clock.
Anti-Venene
We maintain stocks of the main antivenes required
in South East Queensland. Tick antivenene and
polyvalent snake antivenom are available at all
times.
5Intensive Care
We have a separate ICU department with its own
workspace and dedicated staff. We make sure there
is always a high staff to patient care ratio in
the ICU. By constantly training our people and
maintaining our equipment we ensure that our ICU
care is second to none. Critically ill patients
can be referred to us for advanced life support,
mechanical ventilation and high dependency
monitoring when those services are not available
around the clock at your regular practice. Our
senior practitioners have a special interest in
the intensive care of tick paralysis and snake
envenomation cases.
6Hospitalisation
Should your pet require hospitalisation he or she
will receive round the clock monitoring and
treatment. Our dedicated team together with our
medical equipment and facilities provide the best
possible care for your pet.
7Consultation
The veterinarian will perform a thorough physical
examination and recommend either outpatient
treatment to be followed up with your local
veterinarian, or hospitalisation with the
appropriate treatment and diagnostic tests. The
veterinarian will discuss all this with you.
Please ask any questions about the pet's
condition and treatment as it is very important
to us that you feel comfortable with our proposed
treatment.
8Communication
While your pet is in hospital we welcome you to
phone for an update on how your pet is
progressing. We will always contact you if there
is any change to the treatment necessary for your
pet or any change in their condition.
9Visiting
The Animal Emergency Service welcomes visitation
anytime day or night. A courtesy phone call is
appreciated.
Insurance
If your pet has insurance please bring details so
we can provide the necessary information for you
to lodge your claim with your insurer.
10CONTACT US
Gold Coast
Brisbane
104 Eastlake StreetCarrara QLD 4211 Ph 07
5559 1599Fax 07 5559 2221??carrara_at_aes.email
CNR Lexington Logan RoadsUnderwood QLD
4119(PO? ?Box 1854, Springwood Qld 4127)Ph 07
3423 1888Fax 07 3423 1999??underwood_at_aes.email
11SUNSHINE COAST
SUNSHINE COAST
431 Tanawha Tourist DriveTanawha QLD 4556Ph
07 5445 1333Fax 07 5445 2776tanawha_at_aes.email
43 Rene StreetNoosaville QLD 4566Ph 07 5430
6900Fax 07 5474 3543noosa_at_aes.email
WEBSITE
www.animalemergencyservice.com.au