A Concept of Operations for Community Readiness

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A Concept of Operations for Community Readiness
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SDSU Basics

• Physical
• Wide bandwidth
• Substantially wireless
• Multiple modes
• Location
• Three sites
• Communications line-of-sight to Qualcomm Stadium
• Stadium provided relay link to all three
• Governing Principles
• Community involvement
• Focus on COTS solutions
• On-going Activity
• Environmental monitoring via sensors
• Video monitoring
• Distributed medical reachback

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Concept Empower the community to help support
their own safety

• Physical Infrastructure
• Communications (bandwidth)
• Systems
• Power
• Technical (sensors)
• Professional Relationships
• Response as a Community
• Trust
• Personal Interactions
• Application of Common Sense for Common Good
• Working together to solve real problems

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Technical and Operational Concept

• Knowledge on Demand by
• Onsite monitoring
• with communications to
• Dynamic Management of Information Transfer and
  Display
• with communications to
• Reachback to subject matter expertise

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Technical Considerations

• No large scale integrator
• Participation based on ability of applications
  and technical points of contact Playing nice
  with others
• Not just on the technical integration of data
  input and output, but also in the
  self-sufficiency of their operation
• Each participant brought along own gear
• Affordability and availability were key factors

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On-Site Monitoring

• Sensor Data
• Essentially dynamic. Kinds
• Acoustic
• Chemical
• Radiation
• Visual
• GPS
• Water
• Fire
• Weather
• Traffic
• Air
• Motor vehicles
• Vital Signs of first responder(s)

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Dynamic Management of Information Transfer and
Display

• A wide variety of media data
• Text input for TIDES
• Dynamic management of essentially static
  information
• 3-D maps
• GeoViz
• GeoFusion
• Optical Network
• TeraBurst

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Dynamic Management of Information Transfer and
Display (2)

• From handheld PDAs in the field
• Software solution allowing for immersive 3D
  (MUSE 3D) for immediate access to a selectable
  number (in this case 52) internet websites
  simultaneously
• Specialization of information
• Application sharing

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Reachback to Subject Matter Experts

• Scenario-based
• Earthquake
• Vicinity Qualcomm
• 400 dead
• Fires
• Contamination
• With interactive capability with headmounted
  visual data source on-scene
• Groove application and WAVE Three Session
  Software enabled a very robust V/C capability.

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Reachback to Subject Matter Experts (2)

• Distributed connectivity via mobile Ku-Band
  satcom, 155mb laser, and 45mb wireless comms
• Univ of Virginia
• East Carolina Univ
• SUNY
• Univ of Kentucky
• Univ of Southern Alabama
• Denver Health
• Virginia Commonwealth
• Driscoll Childrens hospital
• MedWeb
• Medaire
• Sharp Hospitals of San Diego
• Focused at the Forward Operations Center with
  additional communications in and from Camp
  Synergy (within the Qualcomm security enclave)

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Prominent Applications and Resources

• TIDES Visualization
• PointSource
• Vigilant Microbiometer
• TeraBurst
• GEOFusion
• GeoViz.com
• Groove
• Sun Microsystems
• Telesis
• ESP Group, LLC
• Cybercop

• CAL-(IT)2
• SDSC
• MindTel
• TITAN
• Ambient
• WAVEthree
• MUSE
• LightPointe
• Walsh Analytics
• Nextel

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Significant Plant Resources

• SDSU Foundation
• SDSU Telecommunications and Network Services
  (TNS)
• SDSU Campus Police
• SDSU Grounds Department
• SDSU Field Offices
• SDSU College of Sciences

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The result was a two-tier architecture

• Command level Visualization Laboratory
• Action level Forward Operating Centers
• With an even-more-forward tactical node inside a
  secure enclave
• With direct reachback to SMEs
• Mutually supporting each other and supported, in
  turn, by technology applications

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Lessons Learned

• A significant amount of community infrastructure
  can be brought to bear with relatively small
  investment.
• Committed technical partners
• COTS solutions
• Volunteer SMEs
• A high visibility event, exercise or
  demonstration will attract media attention
• The SDSU community relations team may be brought
  into the picture earlier to shield the key
  decision-makers from episodic diversions
  introduced by the press.

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Lessons Learned (2)

• It was often difficult to keep consistent data
  feed to the Visualization Center
• Despite real value-added capability provided by
  the MUSE application, keeping its various URLs
  refreshed when data feeds are interrupted
  requires attention
• The robust chat capability enabled by Groove and
  WAVEthree was used not only for medical reachback
  but also to arrive at technical connectivity
  solutions

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Lessons Learned (3)

• Federal, state and local public safety
  organizations have their own strongly held ideas
  about security
• The campus security may be brought into planning
  earlier
• All need to be proactive to the evolving nature
  of opportunities
• CampSynergy
• Playing Nice wasnt for everybody
• Some possible volunteers opted out early some
  opted out late

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Lessons Learned (4)

• The Shadowbowl cadre was all first-teamers. A
  system that supports Emergency Services
  organizations (Federal, State, Local) will need
  to be able to be sustainable for more than a
  single short iteration and may need to be able to
  operate 24/7 as well.

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Lessons Learned (5)

• Although many of the principals contend that a
  successful ShadowBowl would have occurred if
  their participation had been curtailed midway in
  the process, it would be risky to extrapolate to
  that degree.
• Particularly, since one of the founding premises
  is that there would be no single responsible
  industry integrator on which to fall back upon in
  the case of unavailability of SDSU principals.
• Likewise, the San Diego community, in general,
  and the SDSU environment, in particular, probably
  represent critical enabling factors that would
  not allow the success in Shadowbowl to be easily
  replicated elsewhere.

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Lessons Learned (6)

• The principal participants have gained a level of
  experience in ShadowBowl that could not have been
  gained in a static demonstration environment
• The principal participants now have developed a
  level of trust from the emergency services/public
  safety communities. Trust that they can provide
  what they said they could provide, and trust that
  they can operate within the security guidelines
  necessary for such an event
• The Two-Tier operational architecture that SDSU
  evolved into for ShadowBowl, and felt comfortable
  operating in, has a direct reflection in the
  Federal, State, and local emergency response
  architectures, especially the Incident Response
  System.

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SDSU POCs

• Dr Eric Frost
• Professor, Geological Sciences and Director, SDSU
  Visualization Lab
• 619-417-2982 eric.frost_at_sdsu.edu
• Bob Welty
• Director, Homeland Security Projects, San Diego
  State University Foundation
• 619-980-6590 bwelty_at_foundation.sdsu.edu

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Supplement
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Federal and State Implications

• It can be important for SDSU to note that as a
  result of Shadowbowl, the University can point to
  where it fits into the Homeland Security
  Department IT development strategy. When
  promulgated, the HSD strategy will doubtless have
  the following key goals

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Provide a technical development environment for
applications that enhance

• 1 Common, Consistent Knowledge
• 2 - Dynamically Managed, High-Capacity
  Connectivity
• 3 - Time-Sensitive Decision-making
• 4 - Distributed Planning and Execution

ShadowBowl technical environment supported this
kind of development!
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Common, Consistent Knowledge

• Desired Capabilities
• Exploit, manage and integrate complex,
  heterogeneous information
• User-tailorable picture
• Situation-at-a-glance awareness
• Natural, intuitive Human Computer Interaction

ShadowBowl provided this!
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Dynamically Managed, High-Capacity Connectivity

• Desired Capabilities
• Efficient utilization of area high-performance
  computing assets
• Wireless Networking
• Affordable Network Relays
• Dynamic Bandwidth Management
• GOTS/COTS solutions

ShadowBowl provided this!
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Time-Sensitive Decision-making

• Desired Capabilities
• Support for rapid threat assessment and local
  response
• Rapid, effects-based planning
• Enroute response cueing and briefing

ShadowBowl provided this!
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Distributed Planning and Execution

• Desired Capabilities
• Coordinated planning across all geographically
  distributed echelons and security enclaves
  especially tactical
• Reach-back for required subject matter expertise
• Facilitated access to relevant databases
• Intuitive management of collaboration services
• Device connectivity-independent collaboration
• Support for plan assessment and rehearsal

ShadowBowl provided this!