PANEL ONE: Campus and Local Community Coordination Panel

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PANEL ONE Campus and Local Community
Coordination Panel

• Facilitator Janet Clements, Department of
  Emergency Management
• Betsy Summerfield, Southwest Community College
• Steven Dye, Russell County Sheriff
• Leonard Sandridge, Jr., University of Virginia
• Charles Werner, Charlottesville Fire Chief
• Bob Dillard, University of Richmond

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• Southwest Virginia Community College and Local
  Community Coordination

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Campus Surveillance System

• 8 DVRs
• 99 Cameras
• 4 Outdoor Infrared Cameras

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Infrared Camera
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Emergency Notifications

• 12 Emergency Call Boxes
• 6 Silent Alarms

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Two-Way Radio

• Direct Communication w/State Local Police
• Direct w/Other Campus Police Officers
• Phone Patch Capabilities
• Radio to Radio Encryption

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Emergency Planning Event

• Conducted 8/02/07 with Virginia State Police,
  Russell County Sheriffs Department, and Tazewell
  County Sheriffs Department
• School Insertion Team Russell County
• Mobile Crime Unit Tazewell County
• Authorized Access to SwVCC Camera System

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Emergency Planning Event 8/02/07
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Emergency Planning Event 8/02/07
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Campus and Local Community Coordination
Presentation

• Leonard W. Sandridge
• Charles Werner

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Governance

• Regional Emergency Management
• Joint Operation of 911 Center
• Joint Procurement of Regional Technology and
  Services

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Standard Operating Procedures

• Individual UVA, City and County SOPs
• Joint SOPs for Planned Events
• City, County and UVA Emergency Operations Plan
• NIMS

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Technology and Resources

• 800 MHz Radio System
• Regional Computer Aided Dispatch (CAD)
• Web EOC
• Shared Expertise
• County Tracking Dogs
• City Fire
• UVA Hazmat, Hospital

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Exercises

• Focused Exercises
• Stadium
• Hospital
• Airport
• Regional Full Exercises 2 x per year

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Usage

• Planned Events
• Athletics Events
• Graduation
• Distinguished Visitors
• Joint Police Patrols
• Concerts
• First Responder
• Bomb Tech and Dogs
• City Fire
• Criminal Activity
• Localized Emergency

• Catastrophic Events
• Weather
• Hazmat
• Medical
• Mass Violent Incident

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Relationships!
Charlottesville
UVA
Albemarle County
Federal Agencies
Volunteers
State Agencies

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PANEL TWO Campus Safety and Security
Coordination Panel

• Facilitator Daniel LaVista, State Council on
  Higher Education for Virginia
• Dennie Templeton, Radford University
• David Sam, Germanna Community College
• Leroy Crosby, Hampton University
• Jeffrey Brown, Christopher Newport University

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On-Campus Coordination/Administration
Leadership Preparedness Planning Model
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1. Assessment Fall of 2006

• President, Provost, Cabinet, CIO
• Facilities Management/ Emergency Planner
• Campus Police
• Academic Preparedness Planning Committee
• Initial Pandemic Planning Focus
• Academic Alternative Delivery of Instruction and
  campus technology capabilities

Assessment
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2. Research

• Review Emergency Procedures and Policies
• Review of existing educational institution
  models
• Review of state and federal policy and
  directives
• Realistic Implementation and operational
  procedures including research of alert
  notification technologies for RU needs

Research Planning
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3. Evolving Collaborative Model

• Collaboration with regional medical, police,
  educational partners, and regional government
  leaders.
• Evaluate Alert Notification and ER systems
• Planning Snow day to Pandemic
• Short Long Range Professional Development and
  Training
• Communication RU students, faculty,
  administration, and staff
• Policy Development
• Drill and testing
• Continuing Evaluation

Model for RU
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PENSACOLA JUNIOR COLLEGEA Year of Hurricanes

• Hurricane Ivan September 2004
• - 10 million property damage
• Hurricane Dennis July 2005
• - 2.5 million property damage
• Hurricane Katrina August 2005
• - 500,500 property damage

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Disaster Readiness Team

• Before disaster
• Develop a Disaster Readiness/Recovery Team to
  make decisions related to
• - closing the college
• - approval of disaster-related purchases
• - approval of media releases 
• - opening campus shelters 
• - approving emergency repairs and assuring
  safety
• - documenting all damages 
• - reopening the college for staff
• - resuming classes

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PJC Emergency Response Plan

• Identify Role Backups by Key Position
• Create Redundant Communication Processes to reach
  students and employees
• Secure buildings and Infrastructure
• Prepare buildings to be used as Shelters
• Prearrange supply of fuel, food, supplies,
  equipment for repair and recovery
• Prearrange damage assessment, debris removal,
  damage abatement
• Establish off-site backup(s) for web and database
• Design Telephone Tree with Multiple numbers for
  employees
• Create mutual aid agreements with sister
  institutions and local organizations

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Key External Coordination

• Emergency Operations Center (EOC)
• Hospitals and Emergency Services Departments
• Media
• National Guard
• Red Cross and other NGOs
• Sister institutions
• Nearby
• In other states or areas of state
• Key Contractors
• Bank
• Internet Site Backup Location

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What Worked

• Strong focus on learning outcomes enabled faculty
  to adapt to shortened semester
• Strong relationships arrangements with
  contractors enabled quick response
• Fund balance (Rainy Day Fund) enabled payment of
  contractors while waiting on Insurers and
  Reinsurers (5!)
• Coordination with Emergency Responders enabled
  mutually supportive response
• Strong relationships with other colleges enabled
  mutual assistance
• No data was lost, web site up and running within
  a few days, and employees with electronic
  paycheck could receive payroll deposits

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What Was Learned

• Dont rely on one mobile phone carrier
• Faculty syllabi should include where to receive
  info in an emergency
• Those faculty with companion web pages can more
  easily move a F2F class online
• Do not give up original photos and documents of
  damage to insurers
• Foundation may be able to provide emergency loans
  to students and staff
• Multiple offers of help to college can require
  extra coordination
• Mutual emotional support can help recovery and
  PTSD which can linger for years
• Think out of the box Adapt and Survive

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PANEL THREE Campus Emergency Alert Systems Panel

• Facilitator Peter Jobse, Center for Innovative
  Technology
• Paul McGowan, Center for Innovative Technology
• David Jordan, Arlington County
• William Dougherty, Virginia Tech

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CIT ConnectCampus Emergency Alert Systems
13th August 2007 Campus Security Conference
Presentation Panel 3
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Agenda

• Analysis Observations
• University and College Requirements
• Solution Landscape
• Resources / Next Steps

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2. University and College Requirements

• GOLD SET Universal Agreement
• COMMON THEMES Consensus Emerging
• DIVERGENT No Clear Consensus

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2. University and College Requirements
Gold Set

• Communication which is fast, direct and trusted
• Clear view of to whom message is directed and
  what problem will be solved
• Multiple channels of communication required
• Ability to cope with all hazards
• End game is all about prevention and preparedness
• Understand and leverage existing infrastructure

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2. University and College Requirements
Common Themes

• Solution Requirements
• Integration with student records building info
• Usability ease of use and set up
• Flexibility in loading data
• Verification of delivery
• Multiple channels to initiate communications

• Implementation Requirements
• Stress-test network infrastructure
• Promotion / awareness of solution
• Integration into campus security plan
• Additional training in threat awareness, analysis
  and assessment

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2. University and College Requirements
Divergent

• Emergency use only vs. emergency
  non-emergency
• In-house vs. remote / third party
• Campus only vs. campus local community
• Size and scale requirements
• Campus locations configurations
• Preferred pricing models per user,
  subscription, regular
• Next generation capabilities FaceBook ? Cell
  Broadcast?

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3. Solution Landscape
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3. Solution Landscape
101 Solutions
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4. Resources / Next Steps

• Agree on level of coordination and information /
  resource sharing required.
• Develop short list of solutions for COVA use.
• Set up web-based information sharing and scoring
  facility.

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4. Resources / Next Steps

• http//ec.creol.ucf.edu.FinalReportEmergCom.pdf
  UCF Research
• www.securityoncampus.org Non Profit information
  portal
• www.campustechnology.com - Commercial
  Publication
• www.iaclea.org Campus Law Enforcement
• www.cit.org/campussecurity - CIT Research and
  Analysis
• Paul McGowan
• pmcgowan_at_cit.org
• 703.689.3070

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Arlington County, Virginia

• OEM Emergency Text Alert System

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About Arlington

• Home of the Pentagon, Fort Myer, National
  Airport, 11 Metro subway stops, 14th Street, Key,
  Memorial, Roosevelt Bridges, Rt 66, Rt110, Rt1
  and I-395 running through it all sensitive
  security portals.
• An emergency in Arlington would impact the
  greater DC area
• The county has initial responsibility for
  security, response and emergency preparedness for
  all areas within the county, including local
  federal buildings
• Arlington County responded to and had
  responsibility for rescue and emergency
  operations at the Pentagon on September 11th.
  First responder personnel (fire, police, rescue
  and technology) are all county employees.

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Universities and Colleges in Arlington County
Marymount University George Mason
University Troy University Art Institute of
Washington Georgetown University Argosy
University DeVry University George Washington
University Strayer University ACT College VA
Commonwealth University Everest College Parks
College University of Oklahoma Keller Graduate
School of Management
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Current Reality

• Most households today have more advanced
  telecommunications options than Americas first
  responders, and the gap is widening

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Roam Secure Systems and Alert Volumes

• Growing presence of RSAN systems
• 135 systems in 10 states and 6 major metro
  areas
• 27 local entities in NCR
• Virginia Statewide initiative
• Anticipate 50 in NCR by EO 07
• Systems used more frequently
• 183 more SMS alerts in the first four months of
  2007 vs 2006
• Alert volume increasing
• Over 23M alerts sent in 2006
• 13M email
• 8M SMS
• 2M pages
• Up from 11M in 2005
• Estimate 80M alerts in 2007
• 500,000 during Feb. storms
• Carriers delivered gt100 billion SMS messages in
  the US in 2006
• Emergency alerts lt 1

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EMCOMM Systems

• Emergency Call Center (dial 911/reverse 911)
• Public Safety 800MHz (Radio)
• Arlington Alert (text enabled devices)
• AM 1700 (VOA -10 watt transmitter)
• Outdoor Voice Warning (speakers arrays)
• Earthlink Wireless (barge-in-pop-up)
• ARLCO Web Page (detailed info)
• ARLCO Cable TV (all channel barge-in)
• Emergency Technology Support Unit (ETSU)
• Radio Amateur Civil Emergency Service (RACES)
• bilingual

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Homeland Security Threat Advisory
Shelter in Place
Traffic
QuickAlerts
Aircraft No-Fly Zone ALL CLEAR
HAZMAT Emergency
CYBER ALERT
Weather alert (Spanish)
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RAPID ENROLLMENT FOR ARLINGTON ALERT
Office of Emergency Management is activating a
'RAPID ENROLLMENT' capability for those
constituents and visitors who want to receive
Arlington Emergency Alerts. This special
enrollment period will continue through September
11. It is easy to enroll. Simply text 1776 to
411911. This enables the user to begin receiving
any emergency alerts that are sent. Enroll
now gtgtgt
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Contact Information

• David Jordan
• Chief Information Security Officer
• OEM Technology Liaison
• Department of Technology Services
• Arlington County Government, Virginia
• 703-228-3185
• Djordan_at_arlingtonva.us
• www.arlingtonalert.com

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Emergency Notification Systems at Virginia Tech

• -Features Issues Considered
• William Dougherty
• Asst. Director for Systems Support
  william_at_vt.edu

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Successful system would provide

• Multi-modal communications text messaging (SMS),
  IM, e-mail, web posting, fax, as well as voice
  communication to cellular or landline based
  extensions
• Flexibility in registering or subscribing
  users ability to pre-load based on existing
  directory data with APIs and online mechanisms
  for batch or manual updates

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Successful system would provide

• Robust, but distributed data centers ability to
  send alerts even if event impacts vendors
  facility
• Robust, but dispersed messaging concern with
  saturation of communications channels
• Easy to use, intuitive User Interface (UI)
• Ability to have messages sent via proxy

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Specific (local) Features or Enhancements

• Desire for single UI for UNIREL to send messages
  through all available mediums
• E-mail should stay local
• Posts to the VT home page
• Messages to other modes (SMS, IM, voice) through
  vendors product
• Integration into/with existing systems MyVT
  (portal), Banner, Enterprise Directory
• Provide UI for subscribers so updates can be
  controlled

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Short-term goals

• Stress test product and impacted systems prior to
  general release/use date of August 20th, 2007
• Conduct actual test with registered subscribers
• Continue analysis of product chosen, and other
  vendors products as they mature, for long-term
  decision and further integration

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PANEL FOUR Technical Tools Crime Prevention
Through Environmental Design Panel and Risk
Assessments Panel

• Facilitator Leon Baker, Department of Criminal
  Justice Services
• Kim Vann, Henrico County
• Jay Malcan, Virginia State University
• Randall Smith, Liberty University
• Mary Savage, John Tyler Community College
• Tami Wyrick, Department of Criminal Justice
  Services

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Safer By Design
Crime Prevention Through Environmental Design
(CPTED)
Kimberly L. VannCounty Planner III CPTEDCrime
Prevention SpecialistHenrico County Division of
Police
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CPTED Definition

• CPTED is based on the theory that the proper
  design and effective use of the built environment
  can lead to a reduction in the incidence and fear
  of crime and an improvement in the quality of
  life.

CPTED Strategies are site specific Can be
applied to new and existing projects Takes an
inter-disciplinary approach to crime prevention
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CPTED Emphasizes
Physical environment Behavior of people
Productive use of space Crime loss
prevention
CPTED draws from several fields in order to
derive solutions to crime problems.
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Concepts of CPTED
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Natural Surveillance

• The placement of physical features, activities
  and people in such a way as to maximize
  visibility.

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Natural Surveillance
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Natural Access Control
The physical guidance of people coming and going
from a space by the judicial placement of
entrances, exits,fencing, landscaping and
lighting.
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Access Control
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Territoriality
The use of physical attributes that express
ownership such as fencing, pavement treatments,
signage and landscaping.
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Maintenance - Activity Support
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Resources in Virginia
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Resources in Virginia
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National Efforts in Safer Designs
American Planning Association Policy Guide on
Security National Fire Protection
Association NFPA 730 Guide for Premises
Security American Society of Landscape
Architects Security Design (white paper)
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Safer By Design
Crime Prevention Through Environmental Design
(CPTED)
Kimberly L. VannCounty Planner III CPTEDCrime
Prevention Specialist Henrico County Division of
PoliceP.O. Box 27032Richmond, VA
23273 804.501.5370van06_at_co.henrico.va.us
Virginias Safer By Design Coalition
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Jay W. Malcan, Ph.D.

• Chair
• Department of Sociology,
• Social Work Criminal Justice
• Virginia State University

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The Power of CPTED

• CPTED operates on the micro and macro level

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Macro Level Applications

• As a Routine Activity subways are one of the
  highest risk crime locations around the world.
• New York City Subway
• vs.
• Washington Metro

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If you have been in the NYC Subway and/or
Washington Metro?

• Try to recall your first impressions.
• Your gut reactions.
• Compare the two if you have been in both.

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The Power of Teams

• Ways to maximize your teams expertise and energy
  using CPTED.
• SIGNET Model

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Law Enforcement Services

• Tami J. Wyrick
• Assistant Section Chief
• Crime Prevention Center

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Law Enforcement ServicesTim Paul, Section Chief

• Office of Homeland Security
• Office of Campus Police and Security
• Virginia Center for School Safety
• Virginia Crime Prevention Center
• Virginia Center for Accreditation
• Law Enforcement Services - Grants Unit

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Office of Homeland SecuritySam Hoffman,
Coordinator

• Advanced Law Enforcement Rapid Response Training
  (ALERRT)
• The goal of the training is to teach law
  enforcement officers, specifically responders, to
  safely and effectively respond to - address - and
  stop an active shooter.
• Regional Training for Mutual Aid Incidents
• The goal of the training to encourage and support
  cooperative efforts between neighboring law
  enforcement agencies and public safety partners.

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Office of Campus Police and SecurityEunice
Kendell, Coordinator

• In the Works
• Certification Standards for Campus Security
  Officers
• Advanced Training for Campus Police Officers
• Model Policies for Campus Police and Security

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Virginia Center for School SafetyDonna Bowman,
Assistant Section Chief

• Primary focus is secondary education. Training
  offerings applicable to higher education
• Model Student Threat Assessment 
• Crisis Management and Response
• Tracking and Responding to Problem Students
• Bullying Prevention
• Implications of Bullying Legislation
• Working with Volatile People
• Guidelines for Responding to Student Threats of
  Violence

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Virginia Crime Prevention CenterTami Wyrick,
Assistant Section Chief

• Threat Assessments for Large Facilities
  Campus/University
• multi-disciplinary training for tactical
  officers, crime prevention specialists, private
  security, facility representatives on conducting
  a threat and vulnerability assessment of a large
  facility by incorporating principles of CPTED.
• Explosive Awareness for First Responders
• Critical Incident Management and Design
• Pre-Crime Activity Detection surveillance/
  counter surveillance for front line officers and
  security personnel
• Communication Analysis detecting deception
  through the written/spoken word
• Stalking 101
• Workplace Violence
• Personal Safety Plan Design

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Virginia Crime Prevention CenterTami Wyrick,
Assistant Section Chief

• In the Works
• Certified Crime Prevention Campus
• To encourage colleges and universities to
  develop and implement campus wide safety plans
  within a framework designed by a workgroup of
  professionals from the college/university setting
  and crime prevention specialists.
• This process will provide for reassessments and
  updates of plans to address emerging campus
  safety issues.
• To obtain certification, a campus must meet core
  campus safety elements/strategies augmented by
  optional elements. After completion the
  campus/university receives recognition as
  certified.

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Contact Information

• Tim Paul, Section Chief
• 804-786-2407
• Sam Hoffman
• Office of Homeland Security - 804-225-3899
• Eunice Kendell
• Office of Campus Police and Security
  804-786-0036
• Donna Bowman
• Virginia Center for School Safety 804-371-6506
• Tami Wyrick
• Virginia Crime Prevention Center - 804-786-5664