EGovernment

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Partnering With Private Sector Organizations in
E-government Service Delivery

• Alex McDonald
• VP Strategic Market Development
• Government
• Fujitsu Transaction Solutions Caribbean

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E- Government

• DOES NOT WORK !

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The End

• Thank You

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Really Now .
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Common Myths

• E- Government is the holy grail of efficiency
• It is sort of tricky but great partners can do
  it in 3- 6 moths.
• Competitive Tendering is the way to acquire the
  pieces.
• And many more grim fairy tales!!

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The Truth is

• E- Government is not an end it is a process
  never ending and unfinished.
• Multisectoral and ubiquitous
• Complex yet astonishingly simple
• Simple yet astonishingly Complex
• Results are very much influenced by soft issues

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Other Truths

• But for the people, and the existing processes,
  E- Government would be a breeze!
• There are examples of magnificent failures
• There are examples of stunning successes.

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Private Public Sector workings

• What Is Government
• Government is the expression of the will of the
  people through its representatives. (Philosophy)
• Government describes the process of Administering
  (a Country) through a series of universally
  understood codes.(Technocracy)

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Private Public Sector Workings Ctd.

• What Government is
• Government - Universally seen as a blocker to
  progress until the instruments of state are
  needed, best defined as a zero sum game.

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E- Government addresses Perceptions

• Removes the Black Box syndrome.
• Presents all of the information in multiple
  modalities.
• Provides interaction options (face to face or
  just get me outta here)
• Provides an enabling environment (hopefully)

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Private Sector Collaboration

• Wasteful Bidding processes
• Playing the game
• Lowest priced bidder
• Playing cards close to the chest
• Ideas cosseted
• Usually

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10 Ways to avoid deep Change

• Scatter Internet responsibilities throughout
  Government (have no central Planning Office)
• Form a committee to create a new Internet
  Offering
• Find the simplest, least demanding thing to do on
  the web
• Choose vendors who are dismissive of your
  traditional offerings, or choose multiple
  vendors.
• Make sure that what you do on the Web is the same
  as what you do off-line.

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10 Ways to avoid deep Change

• Insist that the Internet venture meet every
  bureaucratic standard.
• Reward each unit for its own performance offer
  no cyberspace incentives.
• Compare your performance with traditional
  modalities
• Botch the implementation, give users tools they
  cannot use.
• Never forget that the Government , not the
  public, is in the drivers seat.

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The Policy Dilemma
Speed
Universal Service
Local Determination
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Transforming Governance

• Need for Change
• X
• Vision
• X
• Capability
• X
• First Steps

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Finally .

• Instead of wondering how these technologies will
  impact on our world, we should ask what kind of
  society we wish to build using them. Otherwise we
  will face the potential of technological
  determinism.