Innovative ICT and eGovernment Development projects J

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Innovative ICT and eGovernment Development
projects Józef Orzel
LORIS/ISSS Conference, Hradec Kralove, 23-25
March 2003
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Cities on Internet Association

• Founded 1997 by the professionals
  representatives of localregional governments to
  develop eGovernment in Poland
• Consultancy, IT audit, workshops, COI Conference
  
• International activities (EU, UNDP, Soros
  Found), also in Central Asia
• Since 2001 co-operation with Ministry of
  Interior and Public Administration and Ministry
  of Science
• Experts involved in realization of several
  eGovernment development projects

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Sample of ICT and eGovernment projects carried in
Poland

• VISUAL ADMIN - Opening Administration Information
  Systems to Citizens (IST-2000-28248)
• MAP - Mobile Adaptive Procedure (IST-2001-34001)
• Development of Masterplan for eGovernment in
  Poland
• Poland Development Gateway (PlDG)

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Visual Admin project IST-2000-28248

• Project started in June of 2001 will be realized
  until end of August 2003
• Front office solution - an eGovernment tool to
  make easier for citizens, businesses and
  administration to interact with each other
• Providing citizens and businesses with a global
  view on relevant information
• Setting better work conditions for civil servants
  by supporting and improving workflow
• Rising efficiency of administrations.

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Visual Admin project IST-2000-28248

• Innovation in technology
• One stop shop logic
• Customer relationship management
• Mobile access services
• Voice recognition
• User oriented and tested
• Pilot phase of the project to commence in local
  administrations in France, Italy and Poland

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MAP project IST-2001-34001

• Project has began in March 2002, will be realized
  for two years
• Aim is to create a front end e-assistance system
  integrating existing in house information
• MAP system will assist civil servants by
  performing semantic analyses providing the
  employee with shortcuts to solutions therefore
  increasing the quality of service.

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MAP project IST-2001-34001

• Innovative approach
• sniffer agent interceptor of dialogue,
  semantic analysis
• Natural Language Recognition interface
• Mobile access, UMTS ready
• Strong involvement of users in the project, pilot
  phase will include extensive testing of the
  system prototype in public administrations.

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Masterplan for eGovernment in Poland

• Project carried in 2002, by Polish company -
  EMCom Ltd. and Sequoyah International from
  Flanders with objectives to
• describe the present state of ICT advancement in
  Polish public administration
• present alternative plans for implementation of
  ICT (with consideration of e-Government), based
  on experiences of firms and public bodies from
  Flanders in particular and the European Union in
  general.

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Masterplan for eGovernment in Poland

• Developed plan includes bases for the
  implementation of eGovernment
• in the existing governmental infrastructure in a
  seamless way with a minimum impact on the
  existing procedures on the level of central,
  regional and local organizations
• and with the goal to allow civilians and
  businesses to have a efficient and friendly way
  to fulfil a number of tasks required by the
  government in an electronic way.

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Poland Development Gateway (PlDG)

• Project being currently run by EMCom Ltd. with
  the mission to
• Strengthen, foster and facilitate innovative
  and effective use of communication and
  information technologies (ICT) in administration,
  business sector and society as whole in order to
  quality of life improvement and digital divide
  bridging.

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Poland Development Gateway

• Main objectives of Poland Development Gateway
  include
• Familiarising Polish public administration sector
  with eGovernment, knowledge based economy,
  eLearning and eDemocracy issues
• Building bridge between Polish, European and U.S.
  public administrations experiences in the field
  of ICT implementation
• Facilitation of access to the knowledge on
  sustainable development, solutions and
  opportunities in Poland
• Building, mobilization, and upgrade local and
  regional content and capacity, facilitate the
  expert dialogues on the variety of issues.

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Thank you for your attention

• Contact
• Józef Orzel
• Cities on Internet Association
• ul. Krakowska 11a
• 33-100 Tarnow, Poland
• e-mail j.orzel_at_mwi.pl