Dos

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Dos Donts for the 4 Generation Workforce

• BARBARA BROWN, PHD
• VICE PRESIDENT
• VIRGINIA HOSPITAL HEALTHCARE ASSOCIATION

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Age and Culture Interact

• Ambitions
• Values
• Views
• Mind-sets

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SIGNIFICANT CULTURE CHANGES

• MATURES before 1946
• BOOMERS 1946 1964
• XERS 1965 1983
• YERS 1977--1994

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Matures or Veterans Greatest Generation

• Duty then pleasure
• Work hard/ sacrifice
• Defer to authority/loyal
• Rules details

• Inept w/ ambiguity/ change
• Slow to buck system
• Dislike conflict
• Quiet when disagree

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Others View of Them

• Dictatorial, rigid and inhibited
• All the money set in ways
• Good leaders trustworthy

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Boomers Aint no mountain high enough

• Future oriented it will be better
• Individuality
• Driven
• Service
• Lifelong learning

• Participative mgmt
• Its not fair
• Overwhelming need to succeed growing desire to
  slow down
• Judgmental of different views

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Others View of Them

• Working for 1 political kiss ups
• Should keep some things to themselves
• Workaholics but cool

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Generation XIs it on the test?

• Latch Key
• Technology
• Pragmatic/balance
• Fun Diversity
• Try to prove themselves constantly, yet dislike
  image of being overly ambitious, disrespectful
  irreverent.

• Poor people skills
• Impatient
• Deal poorly with rigid structures
• Says who?

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Gen X
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Rowing
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Cubicles
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Others View of Them

• No respect for experience
• Dont follow procedures
• Slackers!!!!
• Rude and no manners
• Cheer up!!!
• What do you mean youre not happy?

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Gen Y, Millennials or NextersAdopt me!

• Sociable network
• Optimistic
• Free Agent
• Multitask
• Expect diversity
• Fun Flexibility without career sacrifices
• Helicopter Parents

• Need supervision structure
• Finish by when?
• Difficult people issues throw them
• No filters
• Technology DEPENDENT

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Technology Dependent

• Difficult for boomers matures (who usually are
  the bosses) to understand
• Difficult for Ys to explain because its always
  been there
• Starting point effect the original palm pilot
  to ..

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Others View of Them

• They watch too much TV with crude language
  violence
• Theyre cute, but they need to pay their dues.
  Can they do our web page for us?
• Another generation of spoiled brats!!

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Politically Incorrect Humor Continues
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Clash Points

• Chain of command
• Change command
• Self-command
• Lose command collaborate!

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WHOSE VALUES?

• CAREER ADVANCEMENT
• TIME OFF/FLEXIBILITY
• HIGH TECH
• EDUC. OPPT BUT NOT MGMT TRAIN
• RECRUIT VIA INTERNET

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WHOSE VALUES

• NO LONG TERM EMPLOYMENT
• EXPECTS TECHNOLOGY TO BE THE SOLUTION
• INTERACTIVE LEARNING
• NOT TOO MUCH TECHOLOGY

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