SATAS ROLE IN STANDARDS __________________________________________________________________

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SATAS ROLE IN STANDARDS_________________________
_________________________________________

• NICKY MWAZYA
• EXECUTIVE SECRETARY
• SOUTHERN AFRICA TELECOMMUNICATIONS
• ASSOCIATION

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OVERVIEW

• Historical Backgound
• Initial Intent and Driving Factors
• SADC Objectives/Protocol
• Telecomms Policy
• Establishment of SATA
• SATA Objectives
• SATA Working Committees
• Conclusion

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HISTORICAL BACKGROUND

• SADC TREATY
• Articles 22 23 of the provides for Member
  States to conclude a protocol to expand and
  deepen their corporation in the areas of
  INFRASTRUCTURE and SERVICES
• Gave way to the signing of the PROTOCOL On
  Transport, Communications and Meteorology and
  the establishment of SATCC-TU.

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INITIAL INTENT

• To establish VIABLE and SUSTAINABLE transport,
  communications and meteorology within the SADC
  region

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MAJOR DRIVING FACTORS

• Transport, Communications and meteorology
  functions have a regional and global character
  and are a PREREQUISITE for the promotion of
  economic growth and development, and
  consequently, the quality of life and social
  interaction of all their citizens within the
  region, continentally and internationally

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MAJOR DRIVING FACTORS

• Members Rights and Obligations under the
  regional and international agreements must be
  built collectively to promote CONVERGENCE and
  COMPATIBILITY with regional and global trends,
  while a unified approach is adopted to common
  issues of common interest

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MAJOR DRIVING FACTORS

• Transport, Communications and Meteorology
  INFRASTRUCTURE, EQUIPMENT, HUMAN
  RESOURCES,TECHNOLOGY, and SERVICES represent the
  collective patrimony of the region and comprise
  assets of significant strategic value

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TELECOMMS OBJECTIVES

• Member States agree to take advantage of
  international technological developments and to
  develop national telecomms networks for the
  provisions of reliable, effective and affordable
  telecomms services in order to

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FIRST OBJECTIVE

• Ensure adequate high quality and efficient
  services responsive to the diverse needs of
  commerce and industry in support of regional
  social and economic growth

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SECOND OBJECTIVE

• Achieve regional universal service with regard
  to telecomms services and regional universal
  access to advanced information services

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THIRD OBJECTIVE

• Enhance service interconnectivity in the region
  and globally.

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TELECOMMS POLICY

• In order to attain telecomms objectives, Member
  States agree to develop a HARMONIZED regional
  telecomms policy.
• HARMONIZATION The dynamic process of
  establishing mutually complementary policies,
  legislation, rules, STANDARDS, PRACTICES or
  SYSTEMS.

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ESTABLISHMENT OF SATA

• Southern Africa Telecommunications Association
  Constitution was amended on 8th December 1999 in
  pursuit of the SADC Treaty and SADC Protocol on
  Transport, Communications and Meteorology to
  serve as a regional platform to face new
  challenges and the opportunities in the ever-
  changing telecomms environment.

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GENERAL OBJECTIVES OF SATA

• Promote the interests of its members in the
  changing global and regional regulatory and
  business environment
• Be fully representative of public telecomms
  operators and service providers in the SADC
  region
• Encourage technological and business
• co-operation amongst Members

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GENERAL OBJECTIVES CONTD

• Facilitate beneficial access to innovative
  technologies for members and
• Encourage co-operation amongst members in
  training and human resource development and
  capacity building.

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SPECIFIC OBJECTIVES

• Inform and sensitize its members, international
  and regional organizations, governments and the
  public about on-going developments and areas of
  concern in telecomms in the region.
• Formulate common positions, views and responses
  on issues affecting members at national, regional
  and international level.

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SPECIFIC OBJECTIVES CONTD

• Harmonize and promote the adoption of region-wide
  standards for network characteristics, services,
  equipment and other technical issues of
  collective interest.
• Coordinate members views on the use of the radio
  frequency spectrum and submit the same to TRASA
  for action.
• SATA is a Consultative Member of the SATCC
  Telecomms Committee.

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WORKING COMMITTEES

• Policy and Strategy Committee
• - for policy issues
• Technology and Infrastructure Committee - for
  technical issues
• SATA has various sub-committees under the
• above two committees .

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POLICY STRATEGY COMSUB-COMMITEES

• Human Resource Development
• Strategic Partnerships and Alliances
• Operational Performance
• Business Development
• Impact of Global Regulation

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TECH INFRASTRACTURESUB-COMMITTEES

• New Technology and services
• Connectivity and Inter-operability
• Implementation of regional networks
• Operating Standards
• Radio frequency management

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BEST BUSINESS PRACTICE

• Staff to DEL ratio
• Faults clearance rates 24,48 72 Hours
• Answer Ceasure Ratio (ASR)
• Percentage of digitalization Swg Txn
• Faults per 100 connections

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BEST BUSINESS PRACTICE

• Disputed bills per 10,000 bills sent22
• Customer complaints per 1,000 connections
• Speed of provision of service
• Average length of waiting time for service
• Customer fidelity.

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SATA - MEMBERSHIP

• Membership is open to all telecom service
  providers who own a public network.

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CONCLUSION
? ? ? STANDARDS ! ! !