Chapter 9 Sociocultural Impacts of Tourism

1

• ????
• ???
• ?????????

2017/3/21
1
2
Unit Five Checking in the Hotel

• Travel in Anhui
• ????????

2017/3/21
2
3
????

• Part A Know-how for Tour Guides????
• 1. Checking in the Hotel????
• 2. Room Standard????
• 3. Guiding Service after Check-in???????????
• Part B Listening Comprehension??????
• Xidi??

2017/3/21
3
4
????

• Part C Situational Dialogue????
• Mount Huangshan??
• Part D Methods of Introduction??????
• Method of Question-and-answer Introduction???

5
????

• Part E Introduction to Tourist Sites????
• Mount Jiuhua???
• Part F Tourism Culture????
• Chinese Buddhism????
• Part G Translation????
• Tourist Sites in Anhui??????

6
Part A Know-how for Tour Guides
????
New words

• fulfill v.????
• facility n.????,
• compromise v.????
• compensate v.????
• incur v.????
• inadequate adj.????, ????
• stipulate v.??, ??
• disturb v.??, ??

7

• Proper Nouns
• Anhui Overseas Travel Service???????
• Hefiei Shangri-la Hotel????????
• hotel facilities????
• morning call ????
• room standard????
• double room??
• single room???
• terms of compensation????

8
1. Checking in the Hotel
????

• Miss Lin Juan, a guide from Anhui Overseas
  Travel Service meets the Browns at the airport.
  She picks them up and takes them to the Hefiei
  Shangri-la Hotel. Afterwards, she leaves with the
  driver and hurries back to take care of her
  mother in the hospital.

2017/3/21
8
9
1. Listen carefully, and fill in the words or
phrases you have heard.

• (1) As a local guide, Miss Lin Juan should not
  leave the Browns in the hotel without____________
  _______________
• (2) She should help the Browns
  ________________________check in the hotel
• (3) She should ask the bellman to
  _________________________their room
• (4) She should tell them about ___________________
  __________in the hotel

fulfilling the basic requirements
check in the hotel
deliver the luggage to
the facilities and service items
10

• (5) She should arrange__________________________
• (6) She must arrange__________________________
• (7) She may tell them about_______________________
  ____ just for the day of arrival and the next
  day
• (8) She may inform them of the first meeting
  place and ________________________if applicable.

the first meal for them
morning call for them
the itinerary
parking lot
11
2. Listen again and answer the following
questions.
????

• 1. Do you think the guide should tell tourists
  about the hotel facilities after they check in?
• Yes, the guide should tell tourists about the
  facilities in the hotel so that they can use them
  properly.

2017/3/21
11
12

• 2. Why does the guide need to tell tourists about
  the service items?
• The guide should tell tourists about the service
  items, such as food and beverage, massage,
  fitting, sightseeing and so on so that they can
  consume these items and have a good time in the
  hotel.

13
2. Room Standard
????

• After they check in, the Browns find their room
  is below the contract standard. They are so angry
  that they just stay in the lobby and refuse to
  take key card. Miss Lin Juan hurries back to the
  hotel after she receives the call, but she is at
  a loss what to do.

2017/3/21
13
14
1. Listen carefully, and match the information in
column A with that in column B(There are two
extra items in column B).
15
Suggestions
????

• (1) Miss. Lin Juan should negotiate with the
  hotel manager and demand that the rooms conform
  to the terms specified in the contract.
• (2) If the manager agrees that the double rooms
  replace the single rooms or pay the Browns some
  money as the settlement, she should consult with
  the Browns to see if they are willing to
  compromise.

2017/3/21
15
16

• (3) If the manager refuses to compensate for the
  loss incurred by the room below the contract
  standard, she should lay out the terms of claim
  and discuss them with the Browns.
• (4) She should lodge a claim against the hotel
  meanwhile she must arrange another hotel for the
  guests after she receives instructions from her
  travel agency.

2017/3/21
16
17
2. Listen again and answer the following
questions.
????

• 1. Do you think tourists can check in the hotel
  which is below the contract standard? Why or why
  not?
• Generally speaking, tourists check in the hotel
  according to the standard specified in the
  contract concluded with the travel agency. They
  are entitled to the claim if the guide checks
  them in a hotel below the terms of the contract.

2017/3/21
17
18

• 2. How does a guide handle the case if the
  tourist asks for a better room?
• The guide should agree and arrange for a better
  room, but the tourists should pay the extra cost
  of the upgrading.

19
Additional Tips for Tour Guides
????

• Guiding Service after Check-in

2017/3/21
19
20

• A guide should offer the following
  services to tourists when he takes tourists to
  the hotel
• He should inform the overseas tourists of the
  local time.
• He should check the facilities of the hotel and
  tell tourists how to use them.
• If tourists request better rooms because of the
  inadequate facilities the guide should ask the
  hotel staff to meet the requirements which are
  stipulated in the contract.
• If tourists ask for a suite instead of the single
  room the guide should not agree unless they pay
  for the price difference.

2017/3/21
20
21
Exercise Decide whether the statements are true
or false
????

• If it is true, put T in the space provided and
  F if it is false.
• 1. ________ A guide should deliver the luggage to
  tourists room and check the facilities.

2017/3/21
21
22

• 2. ________ Morning call is not necessary, for it
  may disturb tourists when they are sleeping.

2017/3/21
22
23
????

• 3. ________ A local guide could arrange better
  rooms without consulting with tourists and the
  national guide.

2017/3/21
23
24

• 4. ________ A local guide must negotiate with the
  hotel for a settlement if the room standard is
  below the requirements specified in the contract.
  

2017/3/21
24
25

• 5. ________ Tourists can ask for a suite instead
  of the single room which is specified in the
  contract if they pay for the price difference.

2017/3/21
25
26
Part B Listening Comprehension
????
Bao Gongs Memorial Hall
New words

• imitate v.????
• impartial adj.???, ?????
• verdict n.????

27

• Proper Nouns
• Bao Gongs Memorial Temple ???
• Bao Zheng??
• Baohe Park ????
• Main Hall??
• Second Hall??
• Banbi Corridor ???
• Stele Pavilion ??
• Lian Quan (Honest and Clean Well) ??
• Just Judge Bao ???

28
Bao Gong's Memorial Hall
29
2017/3/21
29
30
2017/3/21
30
31
The Banbi Corridor
2017/3/21
31
32
The Main Hall
In the Main Hall, a broze statue of Lord Bao,
which is 3 meters in height and 2.5 tons in
weight, is displayed.
2017/3/21
32
33
2017/3/21
33
34
2017/3/21
34
35
The Stele Pavilion
2017/3/21
35
36
Lian Quan
Legend has it that those officials who have not
been honest and clean not drink the water from
the well.
2017/3/21
36
37
Just Judge Bao???
2017/3/21
37
38
2017/3/21
38
39
2017/3/21
39
40
????
1. Listen carefully, and fill in the blanks with
the words or phrases youve just heard.

• After having a satisfactory settlement, the
  Browns enter their room. Mr. Brown watches the
  travelogue on TV about Bao Gongs Memorial Hall
  while Miss Brown has a bath.

2017/3/21
40
41
Bao Gongs Memorial Hall
????
Bao Gongs Memorial Hall, as it
name suggests, is a memorial hall to
(1)________________ Bao Zheng, an upright
official in the Northern Song Dynasty. The
memorial hall is located in Baohe Park just
(2)_________________ of the city center of Hefei,
Anhui Province. It was first built in the period
1488 to 1505 of the Ming Dynasty, and was rebuilt
in (3)_________________ and 1946 respectively. It
is a typical ancient architectural
(4)_________________ with style imitating that of
the Song Dynasty. Covering an area of one
hectare, it mainly consists of the Main Hall, the
Second Hall, the west and east wing halls, the
Banbi Corridor, and the (5)____________ Pavilion.
In the Main Hall, a bronze statue of Lord Bao,
which is three meters in height and
(6)_________________ tons in weight, is
displayed.
commemorate
southwest
1882
complex
Stele
2.5
42
By the side of the memorial hall, there
is a pavilion with a (7)_______________ in it.
The well is named Lian Quan (Honest and Clean
Well). Legend has it that those officials who
have not been honest and (8)______________ dare
not drink the water from the well. Bao Zheng is
known otherwise as Bao Gong (Lord Bao). He was
famous as an upright and (9)________________
official, as well as a fearless, impartial
(10)________________ who passed true verdicts in
all the cases he tried.. The people called him
Just Judge Bao in the Northern Song Dynasty.
well
clean
capable
judge
43
2. Listen again, and answer the following
questions.
????

• 1. Who is Bao Zheng? What do you think of him?
  Can you describe his personality?
• Bao Zheng is known otherwise as Bao Gong (Lord
  Bao). He was famous as an upright and capable
  official, as well as a fearless, impartial judge
  who passed true verdicts in all the cases he
  tried. The people called him Just Judge Bao in
  the Northern Song Dynasty.

44

• 2. Where is the Bao Gongs Memorial Hall located?
  When was it built?
• It is located in Baohe Park just southwest of the
  city center of Hefei, Anhui Province. It was
  first built in the period 1488 to 1505 of the
  Ming Dynasty, and was rebuilt in 1882 and 1946
  respectively.

45

• 3. Where was the bronze statue of Lord Bao
  replaced in the Memorial? What is the size of the
  statue?
• It was replaced in the Main Hall, three meters in
  height and 2.5 tons in weight.

46

• 4. What is the name of the well in the Bao Gongs
  Memorial Hall? Why did people give it such a
  name?
• The well is named Lian Quan (Honest and Clean
  Well). Legend has it that those officials who
  have not been honest and clean dare not drink the
  water from the well.

47

Part C Situational Dialogue
????
Mount Huangshan
New words

• telpher n.??, ??
• refresh v.(?)???? (?)????
• absurd adj.???, ???
• breeze n.??
• rainbow n.????
• grotesque adj.?????

48

• Proper Nouns
• Hongchun??
• Cloud Valley Telpher ????
• White Goose Ridge ???
• North Sea Scenic Area ?????
• Shixin Peak ???
• Lion Peak ???
• Monkey Gazing at the Sea ????
• Flying Stone ???
• Refreshing and Clear Terrace ???

49
White Goose Ridge
2017/3/21
49
50
Rainbow
2017/3/21
50
51
North Sea Scenic Area
2017/3/21
51
52
Shixin Peak
2017/3/21
52
53
Lion Peak
2017/3/21
53
54
Refreshing and Clear Terrace
2017/3/21
54
55
Monkey Gazing at the Sea
2017/3/21
55
56
Flying Stone
2017/3/21
56
57
Shinxin Peak
2017/3/21
57
58
the fantastic rock peaks
2017/3/21
58
59
Grotesque Stone
2017/3/21
59
60
GuestGreeting Pine
2017/3/21
60
61
Guest Greeting Pine
Many pines are growing upper the precipice
How emerald green the singularity pines are
2017/3/21
61
62
When we stand on the top of the mountain, we will
find how miraculous the nature is
At this very moment, we could see the smallness
of us human beings
2017/3/21
62
63
Watching the sunrise and sunset with your
sweetheart is a pretty good choice
2017/3/21
63
64
The hot wells in Mt.Huang are so famous in the
world
2017/3/21
64
65
????

• Useful Expressions for a dialogue
• 1)????????????????,????????????
• I heard that were just about at the Shixin Peak.
  Were almost halfway up.
• 2)???????????,?????????
• Really? Then lets forget about a break and just
  climb up in one go.

2017/3/21
65
66

• 3)?,??????????,???????
• Hmm, maybe our ancestors felt the mountain was
  so high. It was almost connected to heaven.
• 4)??????,???????
• You walk too fast. I just cant catch up.

2017/3/21
66
67
????
Mount Huangshan

• After they visit Xidi and Hongchun the Browns
  arrive at the foot of Mount Huangshan. Mr. Brown
  asks the guide whether Mount Huangshan is more
  beautiful than Mount Taishan. Miss Lin Juan
  answers the question while they are hiking in the
  mountain.

2017/3/21
67
68
1. Listen to the dialogue, and decide whether the
statements are true or false. If it is true, put
T in the space provided and F if it is false.
????

• 1. ______ Among the Wuyue (Five Sacred
  Mountains) in China, Mount Huangshan is the best.

69

• 2. ______ Mount Huangshan is famous for its
  landscape.There goes a saying, People wont
  watch any landscape after they come back from
  Huangshan.
• 3. ______ Tourists can see four wonders in the
  North Sea Scenic Area strange pines, absurd
  stones, hot spring and sea of clouds.

70

• 4. ______ There are well-known tourist sites on
  the Lion Peak, such as the Refreshing and Clear
  Terrace, the Monkey Gazing at the Sea and the
  Flying Stone.
• 5. ______ The Shixin Peak is covered with
  grotesque stones. Many stones take the shape of
  human and animal figures.

71
2. Divide the class into groups, and do
the dialogue. Pay attention to your body language.
????
72
Part D Methods of Introduction
????

• Method of Question-and-answer Introduction
• ???

2017/3/21
72
73

• It is a method of introduction used by a guide to
  ask tourists questions or encourage them to raise
  questions when they travel. By this way a guide
  can animate (??) the atmosphere, inspire their
  imagination, and avoid the boring monologue (??)
  or the method of spoon-feed. Tourists will be
  delighted to participate in discussions and be
  proud of understanding the aesthetic values and
  cultural significance of the tourist sties they
  are touring. In addition, the guide can promote
  the communication among the tourists.

2017/3/21
73
74
????

• In general, there are three basic methods of
  question-and-answer introduction. First, a guide
  raises questions and answers them by himself. In
  this case, a guide can control the pace (??) of
  introduction and avoid some hard-to-answer
  questions put forward by tourists. Second, a
  guide can raise the questions, and then let
  tourists answer them. When he uses this method a
  guide should take into account the categories of
  tourist sites to see if they are interested in
  the places of interests.

2017/3/21
74
75

• Third, a guide asks tourists to raise questions
  and, then answers them himself. However, the
  guide should give priority to the questions
  related to the current introduction, and answers
  the less important questions later, otherwise the
  introduction might be interrupted by tourists who
  raise random (???) questions.

2017/3/21
75
76
Part E Introduction to Tourist Sites
????
Mount Jiuhua
New words

• nirvana n.??
• corpse n.??
• incarnation n.??
• doorsill n.??
• chant v.????
• ritual n.????

77

• bracket n??, ??
• reinforce v.????
• liveliness n. ????
• homage n.??
• parasol n.????

78

• Proper Nouns
• Mount Jiuhua???
• Mount Emei ???
• Mount Putuo???
• Kim Qiaojue???
• Bodhisattva Dizang????
• Huacheng Temple???
• Nine Dragons Playing with Pearls ????

79

• Baisui Temple (Temple of One Hundred Years)???
• Wu Xia??
• Huayanjing Buddhist Scripture???
• Rousheng Baodian (Precious Hall of Bodhisattva
  Incarnate) ????
• the First Mountain in the Southeast?????

80
(No Transcript)
81
  ???,??????                         ??

•   ?????,???????????,??????
• Sailing down the Jiujiang River the other day,
• I saw the Jiuhua Peaks in the distance.
• Looking like a heavenly river hanging in heaven,
• Its green water embroidering cottonrose
  hibiscuses."

2017/3/21
81
82
Mt.Jiuhua
2017/3/21
82
83
Mount Jiuhua

• One of the four sacred mountains in Chinese
  Buddhism
• Located in Qingyang county in Anhui province

2017/3/21
83
84
2017/3/21
84
85
The Poet of LiBai
2017/3/21
85
86
Bodhisattva Dizang
2017/3/21
86
87
Huacheng Temple
2017/3/21
87
88
Hall of Sakyamuni
2017/3/21
88
89
Nine Dragons Playing with Pearls
2017/3/21
89
90
Bai Sui Temple
2017/3/21
90
91
Roushen Baodian
2017/3/21
91
92
Dizang Pagoda
2017/3/21
92
93
Kim Qiaojue

• He is respected as the Bodhisattva Dizang
• Lived there for 75 years

94
Roushen Baodian
2017/3/21
94
95
Roushen baodian
2017/3/21
95
96
Mount Jiuhua
????

• Make a simulated introduction of Mount Jiuhua.
  Keep in your mind the following places of
  interest, events and their features when you make
  your introduction.
• The Huacheng Temple is the oldest temple which
  serves as the main temple on Mount Jiuhua.

2017/3/21
96
97

• The Baisui Temple (Temple of One Hundred Years)
  is one of the most important temples, where the
  legend about the monk Wuxia has been told for
  hundreds of years.
• The Rousheng Baodian (Precious Hall of
  Bodhisattva Incarnate) is a Buddhist holy place.
  The story about Kim Qiaojue will certainly
  intrigue the tourists.

2017/3/21
97
98
Part F Tourism Culture????
????
Chinese Buddhism

• Choose the best answer to complete the
  following statements.
• 1. Which is the most influential school of
  Buddhism among the ethnic groups in southwest
  China?
• A. Han Buddhism.
• B. Tibetan Buddhism.
• C. Hinayana Buddhism.
• D. Bon religion.

C
2017/3/21
98
99

• 2. According to the text Zen Buddhism is still
  popular in China and is mainly practiced by
• A. Tiebetan. B. Mogolian.
• C. Hans. D. Dai.

C
2017/3/21
99
100

• 3. Which religion is blended with Tibetan
  Buddhism to have an impact on the Tibetan
  culture?
• A. Bon. B.
  Confucius.
• C. Muslim. D. Taoism.

A
2017/3/21
100
101

• 4. What of the following is true according to the
  text? Zen advocates
• A. ritual postures. B.
  enlightenment.
• C. sacred speech. D. sacred
  art.

B
2017/3/21
101
102
Part G Translation for Tourist Sites
????

• Translation
• 1. Hefei (??), the capital of Anhui Province, is
  situated between the Yangtze and the Huaihe River
  (????) and covers an area of 50 square
  kilometers.
• ?????????????,????50?????

2017/3/21
102
103

• 2. The old street of Tunxi (??) starts in the
  west at Zhenhai Bridge (???), a stone arch bridge
  (??) built during the Ming Dynasty, and ends in
  the east at the inscribed tablet (??) of Memorial
  Archway (??). The length of the street in total
  is 1.5 kilometers.
• ?????????????????,??????,??1.5???

2017/3/21
103
104
????

• 3. Bao Zhengs Memorial Hall (???) is a memorial
  hall to commemorate(??)Bao Zheng (??), an upright
  official of the Song Dynasty, in which stands the
  statue of Bao Zheng and Lianquan Ting (Pavilion
  of Honest and Clear Spring)(???).
• ?????????????????,?????????????

2017/3/21
104
105

• 4. ??(Mount Huangshan)??(tower)????,????????????,?
  ??????????(tourist resort)?
• Mt Huangshan towers over south Anhui Province. It
  ranks among Chinas best known tourist resorts
  and also enjoys a worldwide fame as such.

2017/3/21
105
106
????

• 5.???(Mount Jiuhua)???????(construction of the
  temples),??????(expansion)??????,????300??
• The construction of the temples on Mt. Jiuhua
  started in the Tang Dynasty and their expansion
  continued in the following dynasties. By the
  middle of the Qing Dynasty, more than 300 temples
  had been built on the mountain.

2017/3/21
106
107

• 6. ??(Shexain County)?????????,??????????????(cour
  tyard and garden)???,????????????(gem)?
• Shexain County is one of the four great ancient
  cities in China. There still remain a great
  number of ancient courtyards, gardens and
  residences erected during the Ming and Qing
  Dynasties, which are praised as gems of ancient
  Chinese architecture.

2017/3/21
107
108

• The end

Thank You!
2017/3/21
108