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ENGAGEMENT STRATEGY

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Title: ENGAGEMENT STRATEGY


1
ENGAGEMENT STRATEGY
  • ORGANIZATIONAL TRAINING AND DEVELOPMENT

2
PERFORMANCE MANAGEMENT SYSTEM
  • Engaging Environment
  • There should be a clear strategic goal designed
    by getting input from the employees and is
    understood by all the employees. The employees
    personal goals and the organizational goal should
    be in accordance with each other.
  • How the employees perceive the new environment
    and what they get out of this?
  • There are different levels of authority and the
    decisions on each level should be followed by the
    lower levels. The information collected from
    different resources should be dispensed within
    the whole organization by the HR department.

3
PERFORMANCE MANAGEMENT SYSTEM
  • Value
  • What is important? An Employee Value Proposition
    (EVP) can help to decide the important things and
    where priorities are?
  • Distribute the funds according to the importance
    of things and projects found in EVP and changes
    should be made where needed.
  • By taking inputs from employees and knowing what
    they think more important, select a best
    performance environment according to their needs.

4
PERFORMANCE MANAGEMENT SYSTEM
  • Communicating to employees
  • Changes adopted without any input from employees
    are difficult to adjust. Discussing changes is
    better than just applying the changes.
  • Changes should be described and applied in
    accordance to the employees job. They should be
    made to understand their worth for company as
    well as how can they take part for improvement.

5
PERFORMANCE MANAGEMENT SYSTEM
  • Outcomes
  • Use of right information at right time generates
    positive outcomes. Use the cost versus retention
    correlation. Input and feedback should be
    collected from employees, managers and customers.
  • Company goals dictate the outcomes of
    investments. If they are not in accordance with
    the company goals, the goals should be reviewed.
    The errors should be fixed and work should be
    improved..

6
PERFORMANCE MANAGEMENT SYSTEM
  • Relationship with Employees
  • The employees input should be recognized and
    appreciated.
  • Inspire and motivate the employees giving
    nonmonetary benefits to them. Seasoned employees
    should also be made to feel engaged and part of
    the organization.
  • Share the working and performance of the
    organization to employees, this would increase
    their morale and motivation.
  • Feedback and suggestion from employees will made
    them to feel themselves as an important part of
    the organization and this would help the
    organization in the situation.

7
MOTIVATIONAL THEORIES
  • Involve both (older and newer) employees in
    process
  • Direct relationship between employee
    participation and motivation
  • Successful merger
  • Proctor Gamble/Gillette

8
MOTIVATIONAL THEORIES
  • Pay Equity Theory. The basis of the theory are
    how the employees take their rewards against
    their efforts and performance.
  • Pay Satisfaction
  • Pay Dissatisfaction
  • Pay Inequity

9
MOTIVATIONAL THEORIES
  • Internal Equity. comparing individual pay versus
    other employees in both companies with similar
    jobs
  • Evaluate pay of new and old employees to see
    equity
  • Comparing similar jobs between companies
  • Adjustments in salaries to ensure internal equity

10
MOTIVATIONAL THEORIES
  • External Equity. Assess individual pay versus
    employees in other companies with similar jobs
  • Evaluating pay of similar jobs in other companies
  • Avoid loss of experienced personnel to
    competitors
  • Individual Equity. Assesses individual
    performance to pay

11
MOTIVATIONAL THEORIES
  • Maslows Hierarchy of Needs
  • Safety and Security
  • Herzbergs Two Factors Theory
  • Hygiene
  • Motivational

12
Zappos
  • COMPENSATION SYSTEMS IN OTHER COMPANIES
  • Intrinsic rewards are generated by Supportive
    culture.
  • High and professional training supports higher
    engagement
  • Work in favor of and assist the Work-Life
    Balance
  • Provide satisfaction to employees and customers

13
WHOLE FOODS MARKET
  • Every one takes initiative and plays his/her part
    when the team is accountable for its actions.
  • Peer store assessments and competition between
    peer makes the performance better store wide
  • Giving partnership creates direct relationship of
    performance to results
  • Profit sharing motivates employees to perform
    their work in a best way and initiative to team
    work
  • COMPENSATION SYSTEMS IN OTHER COMPANIES

14
At the end, all of these factors contribute to
the culture and work environment created by
company and developed over time. (Working Today
Understanding What Drives Employee Engagement,
2003, p. 10).
  • COMPENSATION SYSTEMS FOR MERGER
  • Intrinsic motivation
  • Extrinsic motivation
  • Team development
  • Team independence and decisions in favor of merger

15
COMPENSATION SYSTEMS FOR MERGER
  • Performance Appraisal Methods
  • Individual and team based compensation plans
  • Appreciating the team performance and favoring
    the supportive suggestions and ideas of workers
  • Balancing the individual contributions to the
    team and overall performance of the team

16
COMPENSATION SYSTEMS FOR MERGER
  • Performance Based Reward System and The Trust
    building
  • Compensation and performance is managed
    individually and entirely (Holistically).
  • Companys core values are supported by the
    recognition and appreciation
  • The compensation system is based on the
    individuals contribution to the core values and
    mission and goals of the organization
  • A holistic approach is used for recognition of
    Compensations in the organization

17
QUALITY CIRCLES
  • ENHANCING EMPLOYEE INVOLVEMENT
  • considered as a better way to improve employees
    involvement (Rafaeli, 1985)
  • Improved communication
  • Involvement of Management

18
INCREASING EMPLOYEE INVOLVEMENT
  • Making use of employee knowledge and experience
    (Richardson Vandenberg, 2005)
  • Improves the overall performance of the company
  • Improving employee motivation, which will improve
    productivity
  • Information and knowledge sharing throughout the
    organization

19
INCREASING EMPLOYEE INVOLVEMENT
  • Quality of Work Life (QOWL)
  • Work-Life Balance (Penn Human Resources, 2007)
  • Support at home
  • Work Performance

20
INCREASING EMPLOYEE INVOLVEMENT
  • Giving power to the employees
  • Benefits of empowerment of employees
  • Does Difference mean to the company?

21
INCREASING EMPLOYEE INVOLVEMENT
  • Involving the employees in discussions regarding
    the issues with products and within the company.
  • Employees are motivated and willing to share
    information and knowledge. However, no
    relationship between decision making and job
    satisfaction (Rice Schneider, 1994)
  • QOWL balances Work-Life
  • Empowerment is considered by employees as being
    on the same level as management in
    decision-making process, means giving more
    responsibility and authority to employees.

22
References
  • Apostolou, A. (2000). Employee involvement.
    INNOREGIO dissemination of innovation and
    knowledge management techniques. Retrieved
    August 26, 2011 from http//www.urenio.org/tools/e
    n/employee_involvement.pdf
  • Barker, G. (2008). Employee engagement Trade
    secrets. Personnel today. Retrieved from
    http//www.personneltoday.com/articles/2008/10/17/
    47938/employee-engagement-trade-secrets.html
  • Managementstudyguide.com (2008). Herzbergs
    Two-Factor Theory of Motivation. Retrieved from
    http//www.managementstudyguide.com/herzbergs-theo
    ry-motivation.htm
  • Mayhew, R. (2011). Examples of employee
    engagement strategies. Chron Small
    business. Retrieved from http//smallbusiness.chro
    n.com/examples-employee-engagement-strategies-1124
    1.html
  • Pasha, A.T. (2010). Effects of merger on
    management Case study of A bank. European
    Journal of Economics, April 2010. Retrieved
    from http//ehis.ebscohost.com/eds/detail?sid0d57
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  • Perschel, A. (2010). Work-life flow How
    individuals, Zappos, and other innovative
    companies achieve high engagement. Global
    Business Organizational Excellence, 29(5),
    17-30. Retrieved from EBSCOhost.
  • Pfeffer, J. (1998). Seven Practices of Successful
    Organizations. California Management Review,
    40(2), 96-124. Retrieved from EBSCOhost.

23
References continued
  • Quality circles. (2011). In Encyclopedia of
    Business, 2nd ed.. Retrieved from
    http//www.referenceforbusiness.com/small/Op-Qu/Qu
    ality-Circles.html
  • Rafaeli, A. (1985). Quality circles and employee
    attitudes. Personnel Psychology, 38(3), 603-615.
    Retrieved August 26, 2011 from EBSCOhost.
  • Rice, E. M., Schneider, G. T. (1994). A decade
    of teacher empowerment An empirical analysis of
    teacher involvement in decision making,
    1980-1991. Journal of Educational
    Administration, 32(1), 43-43. Retrieved August
    26, 2011 from http//search.proquest.com/docview/2
    20425181?accountid35812
  • Richardson, H. A., Vandenberg, R. J. (2005).
    Integrating managerial perceptions and
    transformational leadership into a work-unit
    level model of employee involvement. Journal of
    Organizational Behavior, 26(5), 561-561-589.
    Retrieved August 26, 2011 from http//search.proqu
    est.com/docview/224883692?accountid35812
  • University of Pennsylvania Division of Human
    Resources. (2007). Quality of work
    life. University of Pennsylvania Division of
    Human Resources. Retrieved August 26, 2011 from
    http//www.hr.upenn.edu/quality/
  • Working today Understanding what drives employee
    engagement (2003). The 2003 Towers Perrin Talent
    Report. Retrieved August 11, 2010, from
    www.towersperrin.com. 38.
  • Yi Hua, H., Hai Ming, C. (2011). Strategic fit
    among business competitive strategy, human
    resource strategy, and reward system. Academy of
    Strategic Management Journal, 10(2), 11-32.
    Retrieved from EBSCOhost.
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