Physician Orientation Guide

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• Physician Orientation Guide
• 2013-2014

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Welcome to UC HealthUniversity of Cincinnati
Medical Center
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• On behalf of the Board of Directors,
  Administration, and staff, welcome to the Medical
  Staff of University Hospital!
• Wed like you to realize the full potential our
  outstanding staff and facilities offer you and
  your patients.
• To help orient you to UCMC, you will find some of
  the key information youll need to make your time
  here more productive. The Medical Staff Office
  (584-2320) is also available to answer any
  questions you may have about the logistics of
  finding your way about the system.
• You may print the orientation certificate
  included in the module and fax to 513-585-8049,
  or bring with you to the Medical Staff Office
  when you come for your hospital badge. If not
  completed, youll be asked to complete in the
  Medical Staff Office.

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Patient Safety Stories and Safety Quiz

• Included in this module are patient safety
  stories real events that happened here.
• There is a brief True/False quiz at the end of
  the safety slides.
• There are no passwords needed for the quiz. We
  believe these lessons are important and so taking
  the quiz is mandatory.

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Getting Started

• The following slides give a brief overview of the
  systems and processes you will use at University
  Hospital. There are summary slides that you may
  print or save to use for later reference.

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UC Medical Center

• Our Mission is to
• Provide life-changing patient-centered medical
  care.
• Drive innovation through groundbreaking research.
• Educate and inspire the next generation of health
  care professionals.
• Our Vision
• Is to be the regions quality health care partner
  and a national leader in solving complex medical
  problems.

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Cincinnati Childrens Hospital
College of Medicine
Critical Care Pavilion
Hoxworth Resident Clinics
Main Hospital
Goodman Patient Garage
Eden Garage Physician Parking
Medical Arts Building
Barrett Cancer Center
Vontz Center
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Medical Staff Leaders
Keith Wilson, M.D. Chief of Staff July 2012-
June 2014
LeAnn Coberly, M.D. Chief of Staff- Elect
July 2012- June 2014
Andrew Filak, M.D. Designated Institutional
Official and Vice President for Education
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Hospital Senior Leadership Team
Lee Ann Liska President and CEO Robert Wones,
M.D., UC Health Chief Informatics and Quality
Officer
John Deledda, M.D. Vice President, Medical
Affairs and Immediate Past Chief of
Staff Nancy Barone, EdD, MSN, MBA, FACHE VP,
Chief Operations Officer

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Hospital Senior Leadership Team, continued
Clarence Pauley VP, Human Resources
Jen Jackson VP, Patient Care Services
Tana Casper VP, Diagnostic and Professional
Services
Doug Arvin VP, Finance
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Patient Safety Philosophy

• People want to do a good job. Our challenges are
  to support our people by a strong culture of
  safety and the design of safe work processes. 

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The Two Faces of Quality in Health Care
Performance Improvement
Patient Safety
How do we do good things 100 of the time?
How do we make errors 0 of the time?
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Professional Conduct

• Code of Conduct Each member of the Medical
  Staff at UC Medical Center is expected, at all
  times, to act in a manner that demonstrates
  appropriate professional behavior, ethics and
  integrity. The Code of Conduct was included in
  your application packet.
• Reports of inappropriate behavior may be made by
  patients, family, or staff. These reports are
  reviewed by medical staff leadership and
  addressed through a formal process.
• Impairment The impaired practitioner is one who
  is unable to practice safely due to a physical or
  mental illness, including deterioration through
  the aging process or loss of motor skills, or
  excessive use of abuse of drugs, including
  alcohol..
• There is a non-punitive process to identify and
  assist impaired practitioners regain full
  functional status Any member of the Medical or
  Allied Health Staff may request assistance
  through self-referral if he/she feels such
  assistance is needed.

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Professional Dress Code

• Physicians are expected to look like doctors
• Scrub wear must be covered with white coat or
  blazer/sport coat outside of procedural areas
• No bare legs or open-toe shoes
• Slacks, Pants, trousers - No denim
• Oxford shirt, sweater, blouse
• Skirts and dresses professional length
• Fleece jackets must have UC Health/UC Physicians
  or UC College of Medicine logo

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Physician Identification Badge

• All credentialed providers must wear Hospital ID
  badge while on hospital premises.
• Your badge is required for EPIC sign-on
• The badge will give you access to
  hospital-secured areas and after-hours perimeter
  access

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Physician Identification Badge

• To obtain badge, you must present to the Medical
  Staff Office with a state or federal photo ID
• You cannot obtain badge until after you receive
  official notification that your privileges are
  approved
• You can activate your badge for EPIC access (tap
  badge) at multiple locations throughout the
  hospital. You must complete EPIC training before
  tap badge can be activated.

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Hospital Privileges

• Your approved privileges will be available for
  viewing on the UC Health intranet. This is a
  secure site available within UC Health firewall.
• http//jhs-almach/iPrivileges_UH
• Type in provider name or privilege keyword to
  search, then click on the name to view privileges
  and other information.
• If you have any questions about your approved
  privileges, contact the Medical Staff Office at
  584-2320

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Clinical Data System

• The hospital uses EPIC as the Electronic Medical
  Record
• for inpatient and outpatient services
• Physician training will be required prior to
  providing patient care. Training is customized
  according to your medical specialty
• A member of the Training Department will contact
  you to set up training or test-out, as
  appropriate
• 585-6983 (5-MYTD)  Fax [phone]
• ?UC Health Business Center B-BAP
• training_at_uchealth.com

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Emergency Procedures Guide
Yellow Emergency Guides are located throughout
the hospital in all areas, over 400 locations.
Please use the flip charts inside for
instructions in an emergency
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• Additional information for physicians is
  available on the hospital intranet, under the
  heading Physicians

Website address http//intranet.uchealth.com
Physicians 5th option on menu bar
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EPIC HELP585-6983 (5-MYTD)

• You may view EPIC information on the Hospital
  intranet at
• http//intranet.uchealth.com/Epic

The site contains many helpful resources
including Job Aids Frequently Asked Questions
about EPIC Tips and Tricks EPIC Updates EPIC
newsletters
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Privacy and Data Security are Important!
Dont Access Your Own Chart in Epic Dont Access Family Members Charts in Epic Dont Loan Passwords or Badges Dont Leave Signed-On Computers Unattended
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Dictation

• Epics Health Information Management (HIM) system
  will work in conjunction with UC Healths
  clinical cycle applications
• Contact Transcription Services _at_ 513-585-7100 for
  initial set-up or e-mail to ruby.kozma_at_uchealth.co
  m 
• Transcription Services will provide your setup
  and email instructions.
• A dictation pocket guide is available on request.

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Medical Records Completion

• https//uchealthview.uchealth.com
• You are expected to review your records on a
  regular basis (at least weekly) and complete any
  that are flagged as incomplete.
• You will receive notices by e-mail, or in your
  Epic in-box, if your records approach 30 days
  past due. You may be suspended and unable to
  schedule, admit or take call if your records
  reach suspension level

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Education Modules

• Education Modules are offered for specific
  training, privileges, and ongoing education.
• The modules taken at UC Medical Center are
  accepted at other UC Health Hospitals for similar
  privileges
• Annually, there will be a Patient Safety Module
  developed specifically for physicians. It will
  be short and very relevant for physicians. The
  module is set up as Survey Monkey with no
  passwords required. Please take this when
  assigned.
• EPIC Training Modules or test-out will be
  assigned by Training and Development according to
  your needs
• Procedural Sedation for Physicians an online
  course is required in addition to ACLS
  certification. This will be assigned based on
  your specialty and privilege request

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We invite you to join us

• We sponsor two social events each year and hope
  you will be able to join us
• Summer Baseball Game - come cheer on the
  Cincinnati Reds with friends, family, and
  colleagues. Well select a game sometime in
  August or September.
• Physician Ball a formal dinner and dance held
  in February. Newly credentialed physicians will
  receive complimentary tickets. Its a blast
  dont miss it!
• Youll receive information by e-mail or at home

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Summary SAVE this page for future reference

• EPIC training Training and Development
  585-6983 (5-MYTD) or training_at_uchealth.com
•  
• Dictation Instructions Contact Transcription
  Services - ashley.brinkman_at_uchealth.com or
  513-585-7126
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• OR Locker Contact manager in the area where you
  will be working.
•  
• HealthbridgeCollaborative healthcare network
  serving the Greater Cincinnati Healthcare
  Community provides authorized users secure
  access from home or office to hospital clinical
  applications. http//oldwww.healthbridge.org/sslv
  pn-help/index.htm.
•  
• Other physician information and resources can be
  accessed at UC Health intranet.
  http//intranet.uchealth.com/Pages/home.aspx
  Select physicians from the names listed across
  the top banner This is a secure site available
  from Hospital or UC computer network. Selections
  include Annual Safety Training, Cancer Staging
  Forms, and uptodate.com, ZynxHealth, and other
  reference links
• To print, go to menu bar, File Select Print
  from drop-down menu. Select current slide from
  middle of page. Press OK to print to selected
  printer.

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Hospital ContactsSome names and numbers you may
need

• Medical Staff Office 584-2320 tuhmedstaff._at_uc
  health.com
• Vice President Medical Affairs 584-8090 John
  Deledda M.D. john.deledda_at_uchealth.com
• Chief Quality and Informatics Officer 584-8009 Rob
  ert Wones, MD robert.wones_at_uchealth.com
• Chief of Staff 558-1890 Keith Wilson
  M.D. keith.wilson_at_uc.edu
• Chief of Staff-Elect 558-5295 LeAnn Coberly,
  MD leann.coberly_at_uc.edu
• Chief Executive Office 584-7064 W. Brian
  Gibler, M.D. brian.gibler_at_uchealth.com
• Chief Operating Officer 584-8315 Nancy
  Barone nancy.barone_at_uchealth.com
• Chief Nursing Officer 584-9082 Jen
  Jackson jennifer.jackson_at_uchealth.com
• Admitting and Transfer Referral
  Center 584-8144 Anita Walton Anita.Walton_at_uchealt
  h.com
• Medical Records 584-0141, 584-4625 Kathleen.Be
  al_at_uchealth.com
• Laboratory Services 584-3700 Option 1, Micro,
  Option 2, Reference, Option 3, BB, Option 4Lab
• Service Response Center 584-7800 ServDeskAutom
  ated_at_UCHealth.com
• UCHealth IST Help Desk 585-6972 (MYPC)
• Graduate Medical Education Office 584-1705 Lisa
  Boydston Lisa.Boydston_at_uchealth.com
• Parking and Badge Office 584-7318 Brandi
  Day Brandi.Day_at_uchealth.com
• Transcription Services 585-7126 Ashley
  Brinkman Ashley.Brinkman_at_uchealth.com
• EPIC Training 585-MYTD Ken Keyes Ken.Keyes_at_uch
  ealth.com

To print this page, go to menu bar, File
Select Print from drop-down menu. Select
current slide from middle of page. Press OK,
slide will print to selected printer.
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Certificate of Completion

• __________________________________
• Print Name
• Has completed Physician Orientation Module
• __________________________________
• Applicant Signature Date
• _________________________________
• Medical Staff Office Receipt Date
• Print this slide and return to Medical Staff
  Office Fax [phone] or TUHMedStaff_at_uchealth.com

To print, go to menu bar, Select File Select
Print from drop-down menu. Select current
slide from middle of page. Press OK to print to
selected printer.