FedEx???

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FedEx???

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20
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• ?Wal-Mart
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• ?Dell Computer
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• VMI??????

21
Dell Direct Business Model
Dell Direct Model
Traditional Model
Supplier
Marketing Forecast
Supplier
Manufacturing Plant

Customization
Regional Warehouse
Manufacturing Plant

60 - 90 days
5 - 7 days
Local Warehouse
Customisation

Dealer or Distributor
Customer
Customer
22
Dell???????

• BTO Build to order ????
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• VMI
• ????????store and forward??
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• Merge in transit

23
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24
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25
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• The fundamental rethinking and radical redesign
  of core business processes to achieve dramatic
  improvements in critical performance measures
  such as quality, cost, and cycle time.

Source Adapted from Hammer and Champy,
Reengineering the Corporation, 1993
26
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28
Ford Accounts Payable Process
Purchasing
Vendor
Purchase order
Goods
Receiving
Copy of purchase order
Receiving document
Accounts Payable
Invoice
Payment
Source Adapted from Hammer and Champy, 1993
29
Ford Procurement Process
Purchasing
Vendor
Purchase order
Goods
Receiving
Purchase order
Goods received
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Accounts Payable
Data base
Payment
30
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• ???SCM-Supply Chain Management
• ???CRM-Customer Relationship Management

31
Compaq Supply Chain Flow - Current State
Compaq Manufactured Product
Compaq Factory
Material Hub/ OEM
Channel Partners
FG Distribution
Customer
2nd Tier Supplier
Supplier
32
Compaq Supply Chain Flow - Current State
OEM/Alliance Product
Compaq Factory
Material Hub/ OEM
Channel Partners
FG Distribution
Customer
2nd Tier Supplier
Supplier
33
Compaq Supply Chain Flow - Current State
Compaq Manufactured Product
80 Indirect Volume
OEM/Alliance Product
20 Direct Volume
Compaq Factory
Material Hub/ OEM
Channel Partners
FG Distribution
Customer
2nd Tier Supplier
Supplier
34
Compaq Supply Chain Flow-Vision
Compaq Manufactured Product
Merged Product
OEM/Alliance Product
Compaq Factory
Material Hub/ OEM
Channel Partners
60 Indirect Volume
Merge In-Transit
40 Direct Volume
Customer
2nd Tier Supplier
Supplier
35
BPR ????

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36
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37
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BPR-LC??
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38
BPR???

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39
KPI ??????

• Key Performance Index
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40
???????????KPI

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• Time to market
• Time to volume
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