Collaboration and partnership

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Collaboration and partnership a beneficial
alliance or forced marriage?

• Karen Cherrett
• 22 June 2012

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What we are going to cover .

• Why work together?
• What does success look like?
• Its a relationship.stupid!
• Lessons learned
• ..and often repeated
• How do we ensure success?
• Whats next?

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Failure to embrace joint working leads to.

• Organisational rivalry
• Poor communication
• Lost opportunities
• Misunderstanding
• Wasted effort / duplication added cost
• Increased risk to end users
• Adversarial relationships
• Lost intellectual capital
• Failure to achieve optimal outcomes

ISOLATION
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The gain outweighs the pain

• Common goals consistently and enthusiastically
  articulated
• Team spirit / positive attitudes / focus on
  delivery
• Open and frank communications
• Mutual trust / respect for differences
• Business systems integrated and processes aligned
  
• Knowledge is managed and shared
• Working across boundaries for benefit of common
  customers
• Staff retention / high productivity
• Customers see outcomes delivered / their needs
  are a priority for local governance

COLLABORATION
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Like any relationship.it takes effort,
energy and honesty
It is a relationship it centres on the way
individuals behave
It can be inspirational
. and even fun
It is not the only game in town decide when it
is right for you
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Lessons from strategic supply partnerships
our survey said.
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Principles for operating in Partnership

• Six principles of successful partnership working
  are
• Recognise and accept the need for partnership
• Develop clarity and realism of purpose
• Ensure commitment and ownership
• Develop and maintain trust
• Create clear and robust partnership arrangements
• Monitor, measure and learn
• CLG (formerly ODPM Partnering Taskforce)

Measuring the principles in practice
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Be clear about where you start and when you
disengage
Exit strategy
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Establish a common purpose
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Develop a performance-driven (outcome
focused) measurement approach
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Build joint governance, mutual capabilities,
mechanisms for non conformity
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Drive culture and change around
collaborative relationship
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Challenges to overcome

• Heightened need for organisational clarity and
  forward (joint) planning
• Active management of all stakeholders
• Reduced DIY management - need consider others and
  impact on their plans
• Negotiate not direct to achieve best results
• Autonomy (autocracy) no longer rules okay) -
  compromise is the new king
• Accountability for actions where others are
  responsible
• Loss of blame culture
• Have to think beyond the organisation
• More complex budgeting

CELEBRATE SUCCESS JOINTLY MANAGE IMPACTS OF
FAILURE LOOK FORWARD - MOVE ON..!
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To re-cap - people need people to be
successful
Ingredients for success
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Good luck - any questions?

• karen.cherrett_at_paconsulting.com
• Mobile [phone]

I hope youll all live happily ever after..!