ROUTE MANAGER TRAINING

1
ROUTE MANAGER TRAINING

• LINC
• LOGISTICS INSIGHTS CORPORATION

2
AT THE START OF EACH DAY

• Punch in
• Report to Dispatch
• Pre-trip your assigned Truck, report problems if
  any, notify Dispatch if you need to use another
  Truck for any reason
• Retrieve all daily required worksheets

3
DAILY REQUIRED WORKSHEETS

• ALL OR SOME OF THE FOLLOWING LISTED WORKSHEETS
  MAY BE REQUIRED DEPENDING ON YOUR WORK
  ASSIGNMENTS FOR THE DAY
• Daily Driver Worksheet
• Stop Sheet ( collection route only )
• Supplier Compliance Sheet ( collection route only
  )
• Delay/Detention forms ( collection route, plant
  deliveries, plant switching )
• Switching Performance Sheet ( plant or yard
  switching only )
• Switching Productivity Report ( plant switching
  only )

4
RECEIVE DISPATCH AND LAUNCH

• Collect your daily paperwork from Dispatch which
  will include some or all of the following
• Daily Driver Card
• Returnable Container Paperwork ( if not leaving
  the yard with an empty trailer )
• Hook up to the trailer specified on your
  Returnable Container paperwork or the empty
  trailer number given to you by Dispatch
• Double check your trailer to ensure the
  Returnable Containers have been loaded , or if
  your taking an empty , make sure the trailer is
  empty
• Exit the security gate allowing the guard to
  verify that you have the correct trailer

5
UPON ARRIVAL AT EACH SUPPLIER

• Pull your trailer into the designated loading /
  unloading door
• If necessary , Notify someone on the dock of your
  arrival
• Enter the dock to observe the unloading / loading
  of your trailer
• IF THE SUPPLIER DOES NOT ALLOW YOU TO ENTER THE
  DOCK LOADING/UNLOADING AREA YOU MUST NOTIFY YOUR
  DISPATCH IMMEDIATELY!

6
RETURNABLE CONTAINERS

• Ensure the Returnable Containers are unloaded and
  re - loaded properly
• If this is one of many stops, the supplier will
  likely have to unload other suppliers containers
  as well as their own, load their material, then
  re-load the Returnable Containers for other
  suppliers
• If there are any discrepancies with the
  containers delivered, have the supplier make the
  necessary corrections to the Returnable Container
  Delivery Receipt
• Give the supplier a copy of the Returnable
  Container Delivery Receipt for their records,
  obtain a signature on your copy to return to
  Dispatch at the end of your route

7
FREIGHT VERIFICATION

• Using your Driver Card and the supplier generated
  packing lists, verify by part number and quantity
  the material that has been staged at the supplier
• During the verification process you will need to
  check for the following
• Container type
• Part Numbers
• Standard pack quantity
• Container count
• NOTE You may verify the above by the Master
  Label ( when applicable ) that has been placed on
  the freight
• DLOC ( in plant routing ) is located on the AIAG
  label
• AIAG label conforms to GM standards
• Ensure the material is packaged properly and
  there is no apparent damage to the containers
• If any damaged material has been noted, request
  the supplier replaces the damaged if it can be
  done within the window time
• If the damaged can not be replaced timely, note
  the damage on the packing slip and advise your
  Dispatch

8
TRAILER LOADING

• Supervise the loading of your trailer and check
  for the following
• Ensure the complete shipment has been loaded
• If there are any loose cartons, they must be
  placed on the Mixed Pallet skid located on the
  rear of the trailer
• Ensure the material has been stacked properly to
  prevent any damage or shifting during transit
• Supervise the reloading of remaining empty
  Returnable Containers if any
• Sign all shipping documents after the above is
  complete

9
SUPPLIER NON-CONFORMANCES

• All supplier non-conformances must be documented
  and reported to your Dispatch before leaving the
  supplier. These may be any of the following
• Dock door not available within 15 min of your
  scheduled arrival time, or your departure time is
  late due to the trailer loading process is not
  complete ( more than 15 minutes late)
• Shipment is not ready upon arrival (not staged)
• Any damaged containers
• Staged quantities are more or less than the
  required per your Drivers Card
• NOTE Over ships must be approved by your
  dispatch, the supplier may be required to remove
  the extra material and adjust their paperwork.
• Standard pack quantities are not consistent
• Non-compliant packaging, supplier using
  expendables
• AIAG label or DLOC is incorrect or missing
• Supplier refuses to handle other suppliers
  Returnable Containers

10
COMMUNICATION

• You must contact your Dispatch at each stop and
  provide them with the following information
• Arrival and departure times
• What you picked up, including part numbers,
  quantities, SIDs (shipment identification
  numbers) or Bill of lading
• Any supplier non-conformances
• These may cause redirection given to you by your
  Dispatch
• Any delays in your route (breakdowns, traffic,
  ect.)

11
ROUTE MANAGER TRAINING - ACCEPATNCE NOTE

• If any part of this Route Manager Training packet
  and training program is not clear, then the
  driver is asked to discuss it with his/her
  manager. It is the Drivers responsibility to
  follow the processes.
• I confirm that I fully understand my
  responsibilities as defined in this training
  program.
• Signed
• Date
• Print Name