Train the Trainer - A Video Presentation

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Train the Trainer - A Video Presentation

• Victoria Wesseler
• Ethics Compliance Strategies

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Adult Learning Principles

• Real World Oriented
• Problem/ Solution Centered
• Immediate Application
• WIIFM
• Link to Past
• Debate and Challenge
• Partners in Learning

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Defining the Learning Objectives

• Participants Needs Knowledge Requirements
  (KRs)
• Action Oriented

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How We Learn

• What I hear, I forget.
• What I see, I remember.
• What I do, I understand.
• Confucius, 451 B.C.

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Training Methodologies

• Case Study
• Demonstration
• Group Discussion
• Role Play/ Skill Practice
• Structured Exercise
• Trainer Presentation/ Lecture

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Training Aids Pros and Cons

• Videotape
• Handouts
• Flip Charts
• Overheads
• Powerpoint

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Lesson Plan Development

• Who is being trained?
• What needs to be learned?
• How should the learning opportunity be presented?
• Activity-Discussion-Application

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Facilitation Skills

• Attending
• Observing
• Listening
• Questioning
• Humor

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Participant Feedback Cues

• Enthusiasm
• Understanding
• Boredom
• Confusion
• Anger

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Handling Questions

• Answer Directly
• Involve Group
• Postpone (Parking Lot)

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Managing Problem Behavior

• What is it?
• Why does it occur?
• How do you deal with it?

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Evaluation of Training

• Like
• Learn

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Learning Objectives for Ethics and Compliance
Programs
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Compliance, Conscience and Conduct

• Delivering an Effective Training Session

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What Motivates a Person to Learn?
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10 Characteristics of an Excellent Instructor
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10 Characteristics of an Ineffective Instructor
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Good Enough Never Is!