Duke Enterprise CMS

1
Duke Enterprise CMS

• CGS Meeting
• 5/7/2004
• Cheryl Crupi
• Senior Manager, Duke OIT Office of Web Services

2
CMS Project Background

• Project Goals
• System for managing web content
• Syndication of content across websites
• Requirements Discovery
• 1 year process
• Diverse stakeholders - ONC, Fuqua, Pratt, DCRI,
  Auxiliary Svcs, Arts Sciences, OIT
• Key Partnership
• Office of News Communications (ONC) providing
  strategic leadership for content
• OIT providing the technology solution

3
CMS Project Background (cont.)

• Vendor Selection
• From field of about 10, seriously considered
  Interwoven and Zope
• Zope was selected
• Project Scope
• CMS for Dukes federated structure
• Z4EDU product - Zope Corporation hopes to offer
  the product broadly to the higher education
  industry

4
Functionality

• Content Authoring friendly web interface for
  non-technical users to create and update content
• Flexible Presentation presentation separate
  from content enables easy design changes
• Syndication search for content by topic or
  source / automatically subscribe or manually
  moderate items
• Workflow manage content lifecycle author,
  edit, publish, deliver, archive
• Versioning check-in / check-out, revision
  history
• Remote Access seamless access via the web
• Dynamic delivery content from a variety of
  sources / schedule publish and expiration /
  delivery in multiple formats (future)
• Authentication - Shibboleth

5
Syndication Model

• Local Channels (push)
• Syndication within a family of websites content
  not generally available (synd. w/in a division)
• No limit to channels / no institutional
  moderation
• Global Channels (push)
• Syndication to hub content available to all
• No limit to channels / no institutional
  moderation
• Enterprise Channels (pull)
• Syndication to hub content available to all
• Official channels with administrative oversight
  and certification of information (HR channel)

6
Deployment Model

• Central Campus Build
• Independent Verticals
• Library
• Pratt School of Engineering (potential)
• Health System (potential)
• Independent CMS Systems
• Law School

7
Central Campus Build

• OIT role
• Manage system
• Facilitate requirements gathering and
  prioritization of enhancements to benefit the
  general user community (benevolent dictator
  role)
• Support users
• Build sites
• School / department role
• Contribute code for broadly applicable
  enhancements
• Cost Model
• Access to system free
• Hosting free
• Site design and development for fee

8
Independent Verticals

• OIT role
• Provide access to code base
• Provide infrastructure for collaboration among
  participants in the open source community
• Potentially develop custom enhancements
• School / department role
• Administer own infrastructure
• Enhance as needed
• Cost model
• Code base is free
• Technical support free / for fee
• Custom enhancement program themselves or for fee

9
Independent CMS Systems

• OIT role
• Provide information on standards and best
  practices
• Support RSS syndication to and from the
  enterprise syndication hub
• Support potential migration to enterprise system
  at some point
• School / department role
• Administer own system
• Support RSS syndication to and from hub
• Cost model
• Info sharing free
• Syndication support free
• Support migration to enterprise CMS free / for
  fee

10
Branding

• Recent Recommendation of the University Web
  Policy Group encourages consistent use of
  visual identity elements and providing ready
  access online to visual identity resources
• ONC is driving a web branding initiative to
  develop basic standards for logo use and
  typography
• Web Services can support the branding initiative
  by serving as a clearing house for visual
  identity resources and information (i.e., what
  color is Duke blue)
• Likely have biggest impact by offering CMS
  templates (quick deployment and no design costs)
  and having logos and other design elements in the
  CMS repository

11
Timeline

• CMS Development complete 4/30
• Acceptance Test Projects May
• Duke News
• Fuqua School of Business
• Pilots June
• HR
• Library (independent vertical)
• General Availability June / July