Professor Paul Palmer

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Professor Paul Palmer
Response to Lynne Berry, WRVS
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An observation on the voluntary sector re
history

• HISTORY AND REPEATED MISTAKES
• - RAN CAFES IN PRISONS

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Lessons from the Voluntary Sector

• During the 50s, 60, and 70s WRVS continued to
  be a major force. By the 80s and 90s it was
  arguably out of touch with the zeitgeist
• BBC
• Banks
• Tescos?

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Top Down Vision

• But bottom up consultation and engagement
• Time
• Resources
• Communication

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Guiding Principles

• Keep it simple just 4 at WRVS
• Clear service aims
• Why the WRVS
• Effectiveness
• Economy and Efficiency

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Fundraising and Impact

• Cannot divorce raising the money from the mission
• Importance of explaining what and how you are
  doing in quantitative and qualitative
  methodologies joining it up and making it real
• Independent verification

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Theory and Practice

• Stakeholder with Consultation
• Stewardship with Governance