Presented by the

1
PC Troubleshooting
Presented by the Lee
County Technology Team
2
Having a bad day?
Click to watch movie
3
Several Types of Cables
Parallel
Network
Serial
USB
VGA
SCSI
4
No Internet or Network connection??

• Check to see if your cable is plugged in
• Is it plugged in a phone or network jack?
• Is the cable plugged into your NIC?
• Is there a light on the back of your NIC?
• Try restarting your computer!!

5
Dirty mouse?

• Click on
• movie to right

Got a CD/floppy stuck?

• Click on
• movie to right

6
Monitor Problems

• Make sure its plugged into a power outlet
• Make sure the VGA cable is plugged into your
  computer.
• Are there bent pins at the end of your VGA cable?

7
Saving and deleting your documents

• Places to save
• Hard drive
• Floppy disk
• CD-ROM
• Network

• Ways to delete
• Right click and scroll to delete
• Click and drag to trash can

8
Creating Shortcuts

• Right click the program, drag and release on
  desktop. Choose create shortcut here.
• Some programs allow you to left click and drag
  with the shortcut being created automatically.

9
Adding and Removing Programs

• To add simply follow instructions from the
  software manual.
• To remove programs go to start, control panel,
  add and remove programs, choose the program you
  wish to remove and then hit the remove button.

10
System Properties

• This will allow you to view what your operating
  system is, processor speed, registration
  information, and amount of RAM. There are
  several ways to check your system properties
• Right click on my computer and click on
  properties
• Go to start, setting, control panel, system

11
Changing your screen saver

• Right click on your desktop, go to properties,
  click on screen saver tab.

12
Checking Proxy Settings

• Open Netscape
• Go to edit and scroll down to preferences
• Go to advanced, then proxies
• On right hand side select Manual proxy
  configuration and click the view button
• Beside http type proxy.wlms(or your
  school).lee.k12.nc.us
• Make sure your port is 8002, click ok

13
Installing a printer?

• Follow directions that come with the printer!
• No directions? Add it manually. Go to start
  menu/settings/printers. DC on Add a printer
• Unless you are connecting to a network printer,
  choose local printer
• When prompted for printer software, use your
  driver diskette or CD
• No driver? Try www.hp.com
• or www.epson.com

14
PC Suggestions

• ? Dell
• ? Pentium Processor 4 gt 1.7-2.0 GHZ
• ? Hard drive gt 40GB
• ? Memory gt 256-512MB
• ? Monitor gt 17 (Flat screen?)
• ? Tower vs. Desktop?
• Floppy drive and CD-ROM are usually standard.
  Suggest purchasing a CDRW
• DVD-RW?
• 56K Modem if you are planning to surf the
  Internet
• Cable modem or DSL?
• ? Windows 2000 SP3, Windows XP SP1
• ? Printer? HP!!
• ? Laptop? Dell P4 gt 1.5 GHZ
•