Performance and Effectiveness

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Performance and Effectiveness
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Objectives for Week Nine

• Midterm Evaluations
• Discuss the BHA Case
• Linking Course Concepts to Implementation
• Discussion of Assignment 2
• Sandforts article

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Midterm Evaluations

• Rainey is not the ideal textbook
• Too much material, too quickly
• Too much theory
• Frustrations with projects/group
• Frustrations with powerpoint slides
• Lack of clear expectations for written assignments

4
Strategic Plan for BHA

• What are three short-term actions that should be
  taken?
• What are three long-term issues that need
  resolution?
• How do we evaluate these alternatives?
• Effectiveness (outputs and outcomes)
• Costs
• Time and feasibility
• How could we track outputs and outcomes?
• Improving Implementation

5
Linking Theory to BHA Case

• Political versus Non-political Environmental
  Factors
• Closed versus Open Systems Approach How Would
  Each Explain Failure at the BHA?
• Service Technology and the BHA
• Dependent Nature of Power
• Models of Adaptation
• Population ecology, resource dependency,
  isomorphism

6
Grant Application Memo Assignment 2

• What were the strengths of this application?
• What were the weaknesses, shortcomings, or
  omissions in this application?
• What do funders look for?
• What did you recommend?
• What would you communicate to Wagner?

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How Would We Approach Benchmarking Wagners
Performance?

• Both introspective and outward looking
• Internal v. competitive v. functional
  benchmarking
• What can be tracked?
• What demands are placed upon Wagner? How do
  these demands translate into benchmarks?
• Benchmarks versus Best Practices?

8
Discussion of Sandfort Article

• What is the difference between traditional and
  contemporary public administration?
• What are schema?
• Does Sandfort have a view of individuals within
  organizations that is different from other
  readings or theories?

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Readings to Be Completed for Next Class Period

• Rainey, Chapters 9 and 10
• Case Profit-Sharing For The Public Sector
• Will Hand out Short Assignment 3
• In-Class Status Updates
• Where you are in your project timeline?
• Any initial insights, findings, or observations?
• Given that youve delegated tasks -- how are you
  going to ensure consistency and quality?
• From the following list, describe three
  organizational features of your client
  structure culture technology communication
  implementation of services group process