ORGANIZATIONAL BEHAVIOR

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• ORGANIZATIONALBEHAVIOR

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Definition

• OB is defined as a systematic study of actions
  and reactions of individuals, groups and sub
  systems

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Challenges faced by Managers

• Improving quality Productivity
• Improving Customer service
• Improving People Skills
• Stimulating Innovation Change
• Coping with temporariness
• Working in Net-worked Organizations
• Helping employees balance work life conflict
• Creating positive Work environment
• Improving ethical behavior

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Why Study OB

• To learn about yourself and how to deal with
  others
• You are a part of an organization will
  continue
• You are expected to work in teams
• You may want to be managers
• Understand Organizational Events
• Predict Organizational Events
• Influence Organizational Events

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Bases of Organizational Behavior

• 1) Psychology
• 2) Sociology
• 3) Social Psychology
• 4) Anthropology
• 5) Political Science

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Changing trends in Business

• Globalization
• Workforce Diversity
• Employment Relationship
• Information Technology
• Lots of Teams
• Business Ethics

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Basic OB Model
Organizational system Level
Group Level
Individual Level
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Challenges in the Individual level

• Individual differences
• Job Satisfaction
• Motivation
• Empowerment
• Behaving Ethically

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Challenges in the Group Level

• Working with Others
• Work force Diversity

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Challenges in the Organizational Level

• Productivity
• Developing Effective Employees
• Efficiency
• Putting people First
• Global Competition
• Managing Working in a multi Cultural World

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Organizational Citizenship Behavior

• Discretionary Behavior that is not part of an
  employers job requirement, but that nevertheless
  promotes the effective functioning of the
  Organization

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Putting People First

• Putting People 1st generates a committed
  workforce and positively affects the bottom line
• People will work harder when they feel they have
  more control and say in their work

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How to put people first

• Provide employment security
• Hire well
• Create self managed teams
• Pay well
• Provide extensive training
• Reduce status differences
• Share information about organizational performance

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Organizational Behavior Models

• Autocratic Model
• Custodial Model
• Supportive Model
• Collegial Model

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The Rigour of OB

• OB looks at consistencies.
• _ What is common about behavior and helps
  predictability
• OB looks beyond Common sense
• _ Systematic study, based on scientific
  evidence
• OB has a few absolutes
• OB takes a Contingency approach
• _ Considers behavior in context

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OB Looks at Consistencies

• What is common about behaviour, and helps
  predictability?
• Certainly there are differences among
  individuals.
• Placed in similar situations, all people dont
  act exactly alike.
• However, there are certain fundamental
  consistencies underlying the behaviour of all
  individuals.

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OB Looks Beyond Common Sense

• Systematic study
• Looking at relationships, attempting to attribute
  causes and effects and drawing conclusions based
  on scientific evidence
• Behaviour is generally predictable.
• There are differences between individuals.
• There are fundamental consistencies.
• There are rules (written and unwritten) in almost
  every setting.

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OB Has Few Absolutes

• There are few simple and universal principles
  that explain organizational behaviour.
• Human beings are very complex.
• Humans are not alike, which limits the ability to
  make simple, accurate, and sweeping
  generalizations.

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OB Takes a Contingency Approach

• Considers behaviour within the context in which
  it occurs.