Teamwork

1
????? COMPETENCY ????????????????????
Achievement Motivation
Teamwork
Service Mind
Integrity
Expertise
2
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  ?????????????? 30 ?? (????????? ?.?. 2518)
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• ??????????????? (Competency)
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5

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• 1.1 ?????????????????????????????????????
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6
1.2 ??????????????????????? ????????? 2 ?????
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1.3 ??????????????????????????????????
???????? (Knowledge Workers)
?????????????? 4 ????? ????????????????????
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1.4 ????????????????????????????? ??????????????
3 ?????
7
2. ?????????????????????????
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?????????? 2.1 ????????????????
??????????????????????????????????? 2.2
????????? ??????? ?????????????????
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??????????????????????????????????????????? 2.3
?????????????????????????????? ???????????????????
???????????? 2.4 ????????????????????????
(Performance Pay) ????????????????????????????????
???????????????????????????????????? 2.5
???????????????????????????? (Competency Pay)
????????????????????????????????????????????
(?????????????????????????????????????????????????
??????????????????? ??? 4 ?????
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8
3. ???????????????????????????????????????????
(Competency) ????????????????????????????????????
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9
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11 ????? ???????????????????????????? 4 ?????
     1.???????????????????????????????????
?? (SES/SPS)      
2. ??????????????????????? (M)     
3. ??????????????????????????????????????????
(Knowledge Worker / K)    
4. ????????????????????????????? (O)
10
(No Transcript)
11
??????????????????????????????????? Competency
Model ??????????????????????????

• ????????????????
• ??? Competency Expert Panel Workshops
  ???????????? ?.?. ????????????????????????????????
  ??????????????? 16 workshops
• ??????????????????????????????????????????????????
  ??????????????????? Competency
• ??????????????????????????????????????????????????
  ????????? ???? 60,000 ?????????????
• Competency Best Practice ?????????????????????????
  ?????????????????????? Hays Worldwide Competency
  Database ??????????????????

12
(No Transcript)
13
????????????????????????????????????
????????????????????? (Competencies) ?????????????
???
????????????????????? (Competencies) ?????????????
??
??????????????? (Individual Performance)
?????????????????????????????? (Managerial
Styles)
???????????????????????? (Organizational Climate)
?????????????? (Organizational Performance)
14
?????
????????????? ????? ????????????????????? 2
?????? ?????? (1) ????????????????????????????????
? (Quantitative Targets) ???

(2) ???????????????????????????????????
(Competency)
???????????????????????/ ?????????????????????????
???????
???????????????????????
How
Competencies
What
MBO
?????????????????????????????????????
??????????????????
15
??????? (Competency) ???????

• ??????????????????????????????????????????????????
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16
???????? Competency
??????????????????????????????????
????????????? ?????????????????????
??????????? ??? ??????????
??????????????????????? (Social
Role) ?????????????? (Self-Image) ????????
(Traits) ??????????????????? (Motives)
????????????????????????? ????????????????????
???
??????????????????????????????
????????? ?????????????? ?????????????
????????????????????????????
?????????? ?????????????????????????????????
17
???????? Competency Model ????????????????????????
?????????????????????????????????
???????? Competency Model????????????????????? 2
????????
???????????????? (Superior performers)
?????????????????????????? (Typical performers)
????????????? (Non-performers)
Competency Models ????????????????????????????????
??????????????????????????????????????
Baseline performance
Differentiating performance
18
?????????????????????????????????????????
?????????????????????????????????????????????????
??????????????????????????????????????????????????
????????????????????????? ????????????????????????
? ???????????????????????????????????????????????
1. ???????????????????????/????????????????????
2. ???????????/???????????????????????????????????
??????????????????????????????????????????????????
????????????????
???????????/????????????????? ... (Areas of
Output/Outcome)
???????? (Job Families)
???????????????
(Research)
????????????????????????????????? (Public Sector
Knowledge Management)
??????????????
(Advisory)
?????????????????
??????????????????
(Policy Planning)
?????????????????????????????? (Public Sector
Systems Resources Management)
????????????????????
(Senior Executives)
????????????
(Public Governance)
????????????????????? (National Security)
????????????????????????????????????
(Support Technical)
????????????????????????
(Support General)
????????????????????????????(International
Relations)
??????????????????/ ????????????????????
??????????????????????
(Developmental Design)
???????????? (Public Health)
????????????????????
(Intelligence)
????????????????????????????
(International Relations)
?????????????????????????? ????????????
(Service Caring)
??????????????????????????? (Public Services)
???????????????????????????
(Service Technical)
??????????????????????????????????????????????????
??????? ???????????????? (Public Understanding
Cooperation)
????????????????????
(Public Communications Promotion)
??????????????????
????????????????????
(Public Education)
?????????????????????????????????????? (Public
Safety Security)
?????????????????????????
(Registration)
??????????????????
(Enforcement)
???????????????????????
???????????
(Conservation Cultural)
??????????????????????????? ??????????????
(Conservation Natural Resources Environment)
19
??????????????????????????????????...
???????????????????? (Competency)
????????????? (Competency Model)
??????????????????????????
?????????????????????????????????
???????????????????? 1 ????????????????????
2 ???????????????????? 3
??????????? 1
???????????2
???????????3
???????????4
???????????5
???????????????????? ????????????????????????????
??????????????????????????????????????????????????
????????????? ????????????????????????????????????
?????????????
?????????? ??????????????????????????????????????
??????????????????????????????????????????????????
??????
20
??????????????????????????????????...
???????????????????? (Competency)
??????????????????????????????????????????????????
?????
21
?????????????? ( Senior
Executive) ?????????? (Visioning) ?????????????
? (Self Control) ??????????????????
(Empowering Others) ???????????????????
(Strategic Orientation)
???????????????????????????? (Change
Leadership)

????????????????? (Achievement Motivation)
??????????? (Service Mind)
???????????????????????????????? (Expertise)
???????? (Integrity)
????????????????? (Teamwork)
22
????????????????????????????? (General
Support)
??????????????????? (Flexibility)
????????????????? (Concern for
Order)
??????????????? (Analytical Thinking)
????????????????? (Achievement Motivation)
??????????? (Service Mind)
???????????????????????????????? (Expertise)
???????? (Integrity)
????????????????? (Teamwork)
23
??????????????????? (Advisory)
????????????????
(Conceptual Thinking)
?????????????????????????????(Organizationa
l Awareness)
????????????????????(Communication
Influencing)
????????????????? (Achievement Motivation)
??????????? (Service Mind)
???????????????????????????????? (Expertise)
???????? (Integrity)
????????????????? (Teamwork)
24
?????????????? (Public Governance)

??????????????????? (Proactiveness)
??????????????????? (Communication
Influencing) ?????????????????????????????(Organ
izational Awareness)
????????????????? (Achievement Motivation)
??????????? (Service Mind)
???????????????????????????????? (Expertise)
???????? (Integrity)
????????????????? (Teamwork)
25
??????????????????????? ( Policy Planning)

???????????????? (Conceptual Thinking)
???????????????
(Analytical Thinking)
????????????????????(Communication
Influencing)
????????????????? (Achievement Motivation)
??????????? (Service Mind)
???????????????????????????????? (Expertise)
???????? (Integrity)
????????????????? (Teamwork)
26
??????????????????????????????? (Research)

????????????????(Conceptual Thinking)
??????????????? (Analytical
Thinking)
?????????????????? (Information Seeking)
????????????????? (Achievement Motivation)
??????????? (Service Mind)
???????????????????????????????? (Expertise)
???????? (Integrity)
????????????????? (Teamwork)
27
???????????????????????????????????????
?? (Technical Support)
???????????????????
(Flexibility)
??????????????? (Analytical Thinking)
????????????????? (Concern for
Order)
????????????????? (Achievement Motivation)
??????????? (Service Mind)
???????????????????????????????? (Expertise)
???????? (Integrity)
????????????????? (Teamwork)
28
??????????????????????????? (Developmental
Design)
??????????????????? (Proactiveness)
????????????????(Conceptual
Thinking)
?????????????????? (Information Seeking)
????????????????? (Achievement Motivation)
??????????? (Service Mind)
???????????????????????????????? (Expertise)
???????? (Integrity)
????????????????? (Teamwork)
29
????????????????????????? (Intelligence) ????
?????????????? (Information Seeking) ?????????????
?? (Analytical Thinking)
???????????????????
(Flexibility)
????????????????? (Achievement Motivation)
??????????? (Service Mind)
???????????????????????????????? (Expertise)
???????? (Integrity)
????????????????? (Teamwork)
30
?????????????????????????????????
(International Relations)
????????????????(Conceptual
Thinking) ??????????????????????
????????? (Cultural Sensitivity)
????????????????????(Communication
Influencing)
????????????????? (Achievement Motivation)
??????????? (Service Mind)
???????????????????????????????? (Expertise)
???????? (Integrity)
????????????????? (Teamwork)
31
?????????????????????????????????????
?????? (Caring Service)
?????????????????(Caring
Developing Others)
???????????????????? (Proactiveness)
??????????????? (Analytical
Thinking)
????????????????? (Achievement Motivation)
??????????? (Service Mind)
???????????????????????????????? (Expertise)
???????? (Integrity)
????????????????? (Teamwork)
32
???????????????????????????????????????
(Technical Service) ???????????????
(Analytical Thinking) ?????????????????
(Concern for Order)
??????????????????((Information Seeking)
????????????????? (Achievement Motivation)
??????????? (Service Mind)
???????????????????????????????? (Expertise)
???????? (Integrity)
????????????????? (Teamwork)
33
????????????????????????????
(Public Communication Promotion)
????????????????? (Self
Confidence)
????????????????? (Concern of Oder-CO)
????????????????????(Communicatio
n Influencing)

????????????????? (Achievement Motivation)
??????????? (Service Mind)
???????????????????????????????? (Expertise)
???????? (Integrity)
????????????????? (Teamwork)
34
????????????????????????? (Public Education)

????????????????? (Interpersonal Understanding)
?????????????????(Caring
Developing Others)
????????????????????(Communication Influencing)
????????????????? (Achievement Motivation)
??????????? (Service Mind)
???????????????????????????????? (Expertise)
???????? (Integrity)
????????????????? (Teamwork)
35
??????????????????????????????
(Registration Record) ?????????????????
(Concern for Order)
??????????????????? (Flexibility)
?????????????????????????
(Holding People Accountable)
????????????????? (Achievement Motivation)
??????????? (Service Mind)
???????????????????????????????? (Expertise)
???????? (Integrity)
????????????????? (Teamwork)
36
??????????????????????? (Enforcement)
????????????????????????
?(Holding People Accountable)
??????????????? (Analytical Thinking) ????????????
?????? (Information Seeking)
????????????????? (Achievement Motivation)
??????????? (Service Mind)
???????????????????????????????? (Expertise)
???????? (Integrity)
????????????????? (Teamwork)
37
????????????????????????????????????
(Cultural Service)
?????????????????? (Aesthetic
Quality)
??????????????????? (Proactiveness)
????????????????? (Self
Confidence)
????????????????? (Achievement Motivation)
??????????? (Service Mind)
???????????????????????????????? (Expertise)
???????? (Integrity)
????????????????? (Teamwork)
38
???????????????? (Conservation)
??????????????? (Analytical Thinking)
????????????????(Conceptual Thinking)
?????????????????????????(Holding
People Accountable)
????????????????? (Achievement Motivation)
??????????? (Service Mind)
???????????????????????????????? (Expertise)
???????? (Integrity)
????????????????? (Teamwork)
39
????????????????????? ???????????????
??????????????????? (Proactive-PROAC)
????????????????????
???????????
40
??????? ???????

• ??????? (Potential) ???????
• ?????????? / ???????? ?????????????????????????
  ??????? ???????????????????????????????????? ?
• ??????? (Competency) ???????
• ??????? ?????????? ??????????????
  ????????????????????????????????????????????????

41
????????????? 7 ??????????

• ?????????????????? (Verbal Factor)
• ???????????????????? (Number Factor)
• ???????????????????? (Reasoning Factor)
• ?????????????????????????? (Spatial Factor)
• ???????????????????? (Memory Factor)
• ????????????????????????? (Perceptual Factor)
• ?????????????????????????????????????? (Word
  Fluency Factor)

42
??????? ???????

• ??????? ??? ??????? ??????????????????????????????
  ?? ????? ????????????????

???????????????????????????
???????????????????????????????????????????
43
??????????????????????????????????
???????
???????
??????????????
???????? ????????? ?????? ?????????? ???????? ???
???????? / ????????????
44
?????????????

• ????????????? ???? ????????????????????????????
  ??????????? ???????????????????????????????
  (Train Ability) ????????????? ??????????????????
• ????????????? ????? Ability
• ??????????? (???????????????????????????????????
  ????)

45
????????????? (Competency Assessment)

• ???????????? (Knowledge)
• ???????????? ????????????????? (Skill)
  ?????????? (Ability ) ??????????????? ????
  ??????????????? (Simulation) ???? ?????????
  (Ability Test)
• ????????????? ????????????????????????????
  (????????????????????????????)
• ??????????? ???????????????????????????????????
  ????

46
Functional Competency Hard Skills
Core Competency 1. Teamwork and Team
Leadership 2. Strategic Agility 3. Customer
Service Orientation/ Client need-focused 4.
Ethics, Integrity, Trust 5. Leadership 6.
Perspective Vision 7. Achievement and Action
Oriented 8. Business Acumen 9. Directing
Others/ Providing Directions 10. Career
Ambition 11. Leading Change /Change Agent
?????????
Basic Competency Language proficiency
(Thai-English), Computer and ICT, Interpersonal
relationship
47
Competency 1. ????????????????????????? 2.
?????????????????????? 3. ????????????????? 4.
?????????????????? 5. ??????????????? 6.
???????????????????? 7. ????????????????????? 8.
???????????????????????? 9. ????????????????????
??????? 10. ??????????????????????????? 11.
?????????????????????????? ???????????? 12.
?????????????
TOYOTA
48
Competency 1. ?????????????????? 2.
??????????????? 3. ?????????????
???????????? 4. ???????????????? 5.
??????????? 6. ????????????????????????? 7.
??????????????????????
????????????????
49
Q A