Personnel From A-Z

1
Personnel From A-Z

• Paul Greufe

2
Human Resources

• Local Impact - WIIFM
• Quality
• Money
• Lawsuits (personal liability)

3
Human Resources

• Overview
• Job Description
• Recruitment
• Selection
• Orientation
• Performance Appraisals
• Discipline Corrective Action

4
Human Resources

• Overview
• Sexual Harassment
• Compensation
• Unions
• Health, Safety and Security
• Policy Manuals

5
Human Resources

• Job Description
• Staffing
• Training
• Performance Appraisal
• Compensation
• Legal
• Safety

6
Human Resources

• Job Description
• Job Analysis
• Work Activities
• Interaction
• Financial Impact

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Human Resources

• Job Description
• Job Analysis
• Machines and Equipment
• Working Conditions
• Supervisory Role
• Education
• Knowledge, Skills and Abilities

8
Human Resources

• Job Description
• Overview
• Examples
• Process, sign off
• Legal review
• ADA, FMLA, FLSA, discipline, performance,
  compensation requests, training

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Human Resources

• Recruitment
• Job Description
• Pool
• Sources
• Internal
• External
• Internet
• Temporary

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Human Resources

• Recruitment
• Why
• Affirmative action
• Business necessity

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Human Resources

• Selection
• Job Description
• Pre-established qualifications
• Discipline, testing, interview
• Consistency
• Weighted
• Numerical

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Human Resources

• Selection
• Job Description
• Interview questions
• Behaviorally based
• Team approach

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Human Resources

• Selection
• Testing
• Reliable
• Valid

14
Human Resources

• Selection
• Legal
• Applications only accepted when there is an
  opening
• Must fill out application
• On file for specified time
• Must apply for specific job

15
Human Resources

• Selection
• Reference Checking
• Dig!
• Liability release
• Legal
• Liability
• Violent former employee

16
Human Resources

• Orientation - Training
• Checklist
• Overview
• Working hours
• Pay policies / Policies
• Handbook
• Insurance benefits
• Lunch with boss?

17
Human Resources

• Performance Appraisal
• Job Description
• Overview
• Identify
• Encourage
• Measure
• Evaluate
• Improve
• Reward

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Human Resources

• Performance Appraisal
• Who?
• Supervisors employees
• Employees supervisors
• Team members team members
• Outside sources
• Self appraisal
• 360 degree

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Human Resources

• Performance Appraisal
• What?
• Quantity of output
• Quality of output
• Timeliness of output
• Presence at work
• Cooperativeness

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Human Resources

• Performance Appraisal
• How?
• Essay
• Graphic rating scale (continuum)
• Behavioral rating approach (most common)
  
• Self appraisal
• 360 degree

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Human Resources

• Performance Appraisal
• When?
• Probation
• 6 month
• Annually
• Hire date
• Same time

22
Human Resources

• Performance Appraisal
• Rater errors
• Recency effect
• Rater bias
• Halo effect

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Human Resources

• Performance Appraisal
• Goal setting SMART
• S pecific
• M easurable
• A ction
• R ealistic
• T ime frame

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Human Resources

• Performance Appraisal
• Form
• Paper
• Software
• Compensation
• Pay policy based on score

25
Human Resources

• Discipline Corrective Action
• Statutory Rights
• Contractual Rights
• Implied contracts
• Employment at Will
• Public policy
• Whistleblower

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Human Resources

• Discipline Corrective Action
• Just Cause
• Employee warned of the consequences?
• Employers rule reasonable?
• Investigation?

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Human Resources

• Discipline Corrective Action
• Just Cause
• Investigation fair and impartial?
• Evidence of guilt?
• Rules and penalties applied evenhandedly?
• Penalty reasonable?

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Human Resources

• Discipline Corrective Action
• Progressive Discipline
• Verbal
• Written
• Suspension
• Termination

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Human Resources

• Discipline Corrective Action
• Reserve the right to administer discipline at
  any level deemed appropriate given the
  circumstances of the situation.

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Human Resources

• Sexual Harassment
• Quid pro quo
• Hostile environment

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Human Resources

• Sexual Harassment
• Employee consequence
• (No) Tangible employment action
• Employer action
• (No) Affirmative defense
• Employer liability

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Human Resources

• Sexual Harassment
• Establish a policy
• Communicate regularly
• Train managers
• Investigate complaints

33
Human Resources

• Compensation
• Pay grades
• Broad banding
• Hay Analysis
• Surveys
• Hourly - Salary

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Human Resources

• Compensation
• Exempt Non-exempt
• Overtime eligibility
• Hourly vs. paid to do a job

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Human Resources

• Compensation
• FLSA
• Exemptions
• Executive, Administrative, Professional
  and Outside Sales
• Discretionary authority, of time, earnings level

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Human Resources

• Compensation
• Compensatory Time
• Voluntary
• 1.5 time
• Limit accrual, not use
• Compounding

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Human Resources

• Unions
• Organizing
• Organizer contacts employees
• Authorization cards
• Petition PERB
• Bargaining unit determination

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Human Resources

• Unions
• Organizing
• Election
• Recognition

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Human Resources

• Unions
• Bargaining
• Mandatory
• Permissive
• Illegal

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Human Resources

• Unions
• Bargaining
• Traditional
• Interest based bargaining

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Human Resources

• Unions
• Bargaining
• Intent to bargain
• Team
• Data collection
• Current contract

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Human Resources

• Unions
• Bargaining
• Ground rules
• Negotiate
• TA
• Ratification
• Administration

43
Human Resources

• Unions
• Impasse
• Mediation
• Fact finding
• Arbitration
• Strike

44
Human Resources

• Unions
• Grievances
• Steps
• Arbitration

45
Human Resources

• Health, Safety and Security
• Workers Compensation
• Mandated
• On the job injuries
• Employee lawsuits
• Controlling costs
• Active administrator

46
Human Resources

• Health, Safety and Security
• Unemployment Compensation
• Mandated
• Experience rates / pay as you go
• 26 weeks _at_ 50-80 salary
• Gross misconduct

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Human Resources

• Health, Safety and Security
• FMLA
• 50 or more employees
• 12 months, 1250 hours

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Human Resources

• Health, Safety and Security
• FMLA
• 12 weeks (intermittent)
• Serious medical condition
• Birth, adoption or placement
• Spouse, child or parent
• Employee

49
Human Resources

• Health, Safety and Security
• FMLA
• Return to same position
• Health benefits continue
• Required to use accrued leave (not comp.
  time)

50
Human Resources

• Health, Safety and Security
• FMLA
• 30 day notice
• Employer requirements
• Employee requirements

51
Human Resources

• Health, Safety and Security
• ADA
• Reasonable accommodations
• Look at current practices and procedures

52
Human Resources

• Health, Safety and Security
• OSHA (Occupational Safety and Health Act)
• Safe working conditions
• Audit, employee driven
• Rights

53
Human Resources

• Health, Safety and Security
• OSHA (Occupational Safety and Health Act)
• Fines
• First report of injury
• OSHA 300

54
Human Resources

• Health, Safety and Security
• Safety Management Program
• Safety Policies
• Safety Training

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Human Resources

• Health, Safety and Security
• Safety Management Program
• Committees
• Incentive Programs
• Change
• Entitlement

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Human Resources

• Health, Safety and Security
• Essential Functions of the Job
• Job Description
• FMLA, ADA, Workers Compensation, Non- work
  Related Injury

57
Human Resources

• Health, Safety and Security
• Workplace Violence
• Security cameras
• Guards bailiffs
• ID badges
• Discipline

58
Human Resources

• Policy Manual
• Policies
• Consistent (No good deed goes unpunished)
• Necessary
• Applicable (General guidelines to the masses)

59
Human Resources

• Policy Manual
• Policies
• Understandable
• Reasonable
• Distributed and communicated (Did the employee
  know?)

60
Personnel From A-Z

• Paul Greufe
• 563-271-7561
• Greufe_at_me.com