People and Process for Knowledge Management

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People and Processfor Knowledge Management

• Master of Science Program in Knowledge Management

Knowledge Engineering and CommonKADs
k. Chalermpon College of Art, Media and Technology
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??????????????? Knowledge Engineering

• ???????????????? ????????? ???????????????????????
  ? ???????? ??????????????????? ??????????? ????
  ????????????? Artificial Intelligence Black Box,
  Glass Box
• ??????????????????????????????????????????????????
  ????????????????????????? ????????????????????????
  ?? ???????????? ??????????? ???? ???????????

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??????????????? Knowledge Engineering

• ???????????????????????????????????????
  ?????????????????????????????????????????
  (Knowledge Model) ???? 3 ????? ??????
• 1.???????? (Task Level) ???????????????????
  ???????? ???????????
• 2.???????? (Inference Level)
  ???????????????????????????? ??? CommonKADS ???
  Template ?????????????????????????????????????????
  ????? (Knowledge Intensive) ??????????????????????
  ?????????????????????????????????
  ??????????????????????????????????? (Semantic
  Annotation) ?????????????? ???????????????????????
  ????????????????? ????????????????????????????????
  ??????? ????????????
• 3.?????????? (Domain Level)
  ???????????????????????? ?????????????????????????
  ??????????????????????????????????????????????
  ???????? ???????????
• ????????????????????????? ?????????? (Knowledge
  Capture) ???????????????? (Knowledge Analysis)
  ????????????????????????????????????????????
  (Knowledge Modeling) ??? ?????????????????

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Task, Inference, Domain Concept
Inference ????????
Inference ??????????? Taxonomy
Domain Concept ?????? ???? ??????????
Task ???????
Camt
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KMS Resulting Hub of Data, Information and
Knowledge
Contexts Management Knowledge Maps for
Decision Making
Concepts COPs Knowledge Maps for Problem Solving
Contents Repository Knowledge
Document
Database
Tacit Knowledge
Explicit Knowledge
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???????????? Knowledge Management System
Dynamic
Tacit
3. Decision SupportLevel
??????????????????????????? ?????????????
?????????????
????????????????????????????????? ???? Community
of Practice
2. Problem SolvingLevel
1. KnowledgeRepositoryLevel (IT-Based KM)
Share reference ??????? ?????????

• Knowledge Mapping
• Document Management system,
• Discussion forum system,
• Capability management system,
• Lesson-learned knowledge base system
• Collaborative Technology

Explicit
Static
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Summarized by Dr. Nopasit Chakpitak
Thank You !