Wireless

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Wireless Batteryless pushbutton

• TROUBLESHOOTING GUIDE V.1

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The purpose of this questionnaire is to give
guidelines on how to troubleshoot issues on the
Wireless Batteryless pushbuttonNow, let you
guided!You can choose independently one of
following parts to troubleshoot
Check the transmitter
Check the receiver
Check the radio communication
Check the repeater
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Transmitter

• Can you hear a click when actuating the
  pushbutton ?

NO
YES
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No click
Cause Solution
The actuation distance is not reach Push until reaching the limit stop (4,3mm)
The transmitter block is detached from the head Fix properly the transmitter block on the fixing collar of the head according to the below instructions
Plastic collar Metallic collar ZB5AZ009 ZB4BZ00
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NO
Can you hear a click when actuating the
pushbutton ? If Yes, is the problem solved ?
NO
YES
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Receiver
the receiver is not powered On
Outputs does not work properly
Setting problem on configurable receiver (ZBRRA / ZBRRC)
Problem on non configurable receiver (XB5RFB01 / XB5RMB03)
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Receiver
The receiver is not powered On
Cause Solution
The wires are not connected properly, Fuse destroy, polarity inversion Check wiring fuse protection, polarity, connectors (screw tightening, contact cleanness, ...)
the input voltage level is not within specifications of instruction sheet Check the input voltage level. Replace the power supply if voltage is out of range.
is the problem solved ?
YES
NO
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Receiver
Outputs does not work properly
Cause Solution
The wires are not connected properly, The load is defective Bad polarity of the load The protection fuse of supply power of the load is destroyed. Check wiring protection fuse , polarity, connectors (screw tightening, contact cleanness, ...) and the load.
The load is not compatible to the receiver Check the compatibility of the load with current ratings.
Is the problem solved ?
YES
Output characteristics
NO
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Receiver
Outputs does not work properly
is the problem solved ?
Return
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Receiver
Setting problem on programmable receiver (ZBRRA /
ZBRRC)
Are you sure your transmitter is properly taught
with the configurable receiver (ZBRRA / ZBRRC) ?
YES
NO
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Receiver
Setting problem on programmable receiver (ZBRRA /
ZBRRC)
Checking
Take the right transmitter
Bring it next to the receiver (No obstacle)
Actuate the transmitter
Check if Signal strength LED is On and green
Is the signal strength LED working when you
push on the button transmitter?
YES
NO
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Receiver
Setting problem on programmable receiver (ZBRRA /
ZBRRC)
Is the signal strengh LED working when you push
on the button transmitter?
YES
NO
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Receiver
Setting problem on programmable receiver (ZBRRA /
ZBRRC)
The signal strengh LED is not working
Solution
Teach procedure for monostable or bistable outputs
Teach procedure for Stop/Start outputs
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Receiver
Setting problem on programmable receiver (ZBRRA /
ZBRRC)
The signal strengh LED is not working
Teach procedure for monostable or bistable outputs
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Receiver
Setting problem on programmable receiver (ZBRRA /
ZBRRC)
The signal strengh LED is not working
Teach procedure for monostable or bistable outputs
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Receiver
Setting problem on programmable receiver (ZBRRA /
ZBRRC)
Is the signal strength LED working when you
push on the button transmitter?
YES
NO
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Receiver
Setting problem on programmable receiver (ZBRRA /
ZBRRC)
The signal strengh LED is not working
Teach procedure for Stop/Start outputs
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Receiver
Setting problem on programmable receiver (ZBRRA /
ZBRRC)
The signal strengh LED is not working
Teach procedure for Stop/Start outputs
Confirm the output selection by pressing the OK
button (ie Q2 is selected). You must teach in
first the Stop button, then select it (Stop/Start
LED is blinking 2 times per seconde) by pressing
the OK button. Finally, Q2 LED is blinking 2
times per seconde and Stop/Start LED is steady.
This indicates that the receiver is ready to
teach the Stop button
?
Stop button.
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Receiver
Setting problem on programmable receiver (ZBRRA /
ZBRRC)
The signal strengh LED is not working
Teach procedure for Stop/Start outputs
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Receiver
Setting problem on programmable receiver (ZBRRA /
ZBRRC)
The signal strengh LED is not working
Solution
Test with the transmitter next to receiver without obstacle
Is the signal strengh LED
Yellow ON?
OFF ?
Green ON?
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Receiver
Problem on non configurable receiver
(XB5RFB01/XB5RMB03)
Is the receiver ID is the same as transmitter ID ?
YES
NO
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Receiver
Problem on non configurable receiver
(XB5RFB01/XB5RMB03)
The receiver ID is not the same as transmitter ID
Solution
You must use the good Transmitter configurated with receiver
Bring the transmitter next to the receiver (No obstacle)
Actuate the transmitter
Is the relay switching ?
YES
NO
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Receiver
Problem on non configurable receiver
(XB5RFB01/XB5RMB03)
The receiver ID is the same as transmitter ID
Solution
Bring the transmitter next to the receiver (No obstacle)
Actuate the transmitter
Is the relay switching ?
YES
NO
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Receiver
Test at distance of normal use in application
What is the state of signal strength LED ?
YES
NO
Green
Is the problem solved ?
OFF
Yellow
Check the radio communication
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Radio communication
Check the color of signal strength LED Green
ON ? Good reception Yellow ON ?Bad
reception OFF ? No reception
Is the color of signal strength LED green when
the transmitter is actuated ?
YES
NO
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Radio communication
The signal strength LED is OFF or yellow ON
Cause Solution
No reception Some transmission may be lost. Change the transmitter position to avoid obstacles Reduce the distance between transmitter and receiver according to the datasheet Add a repeater ZBRA1
Try again, after corrective action
Is the problem solved ?
YES
NO
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Radio communication
The signal strengh LED is OFF or yellow ON
Return
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Receiver
Setting problem on programmable receiver (ZBRRA /
ZBRRC)
Is the receiver a 2 relays version?
YES
NO
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Receiver
Setting problem on programmable receiver (ZBRRA)
Are you sure the output is working as wanted ?
(Only ZBRRA)
YES
NO
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Receiver
Setting problem on programmable receiver (ZBRRA)
Is the output working as wanted ?
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Receiver
Setting problem on programmable receiver (ZBRRA)
Is the output working as wanted ?
?
The mode LED is blinking. This indicates the
current mode. Press the play button to change the
mode
Monostable mode
Bistable mode
Stop/Start mode
Is the output working as wanted ?
YES
NO
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Receiver
Setting problem on programmable receiver (ZBRRA)
Are you sure the output is working as wanted ?
(Only ZBRRA)
YES
NO
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Receiver
Setting problem on programmable receiver (ZBRRA)
Are you sure the output is working as wanted ?
(Only ZBRRA)
YES
NO
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Repeater
Check the repeater
Is the power LED On ?
YES
NO
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Repeater
The repeater is not powered On
Cause Solution
The wires are not connected properly, Fuse destroy, polarity inversion Check wiring fuse protection, polarity, connectors (screw tightening )
the input voltage level is not within specifications of instruction sheet Check the input voltage level. Replace the power supply if voltage is out of range.
Is the problem solved ?
YES
NO
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Repeater
Check the repeater
Are the reception LED and Transmitting LED On ?
YES
NO
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Repeater
The reception LED is not On
Check the mounting conditions
Is the problem solved ?
YES
NO
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