Marquette, Michigan

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Marquette, Michigan
We AreTeam Yoopers 4 Life 2 time Forward
Focus Karaoke Champions
Marquette General Hospital A Duke LifePoint
HospitalRegional Medical Center for the
U.P.Level ll Trauma Center 24 Bed ICU/CCU
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THINK ABOUT WHO YOU NEED TO SUCCEED!

• We began our Forward Focus team with members from
  ICU/CCU, nursing administration, emergency dept.,
  operating room, our CMO and Wendy, our UW OTD
  representative.
• This created multidisciplinary buy in.
• From there we established a core of donation
  experts.

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Breed Enthusiasm!

• Education, education, education!
• In-services
• Newsletter posted in all departments
• Orientees with all donor patients
• Constant donation chatter by FF team
• Role modeling by donor champions
• CMO support of PDSA and education of medical
  staff
• Education of senior administration

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Community Awareness

• News articles , TV coverage The Rhonda
  effect
• Remembrance Ceremony
  Run 4 Life

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Engage / Badger the Physicians

• We used to be happy just to have them leave us
  alone and they were happy to do so!
• Now with physician engagement our OTPD went from
  less than 2 up to 3.67.

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WE are the hub, the core, the engine that
makes organ donation successful.
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Summary

• Core team of experts UW OTD presence
• Physician engagement education
• ICU staff education , awareness, experience
• Increased pool of experts , champions,
  advocates
• Interdepartmental collaboration
• Increased community awareness
• Management support and 21 staffing plus orientee
• Remote EMR access for UW OTD staff
• Improved communication with UW OTD and between
  our staff

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The Future

• 24/7 Call Team
• Increase pool of experts
• Engage more physicians
• Educate, educate, educate
• Physician Champion in ED
• Community events
• Family support and education

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How to get 21 Staffing

• Educate senior management about donor
  reimbursement
• Critical care charge
• Relate donation to mission, vision and values
• Charges vs. DRG
• Better donor management higher reimbursement
• Educate how donation is good for the hospital

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A special thanks to our team members

• Gail Brandly, MGH
• Michelle Brittnacher, MGH
• Trish Bough, MGH
• Lacy Gregg, MGH
• Kim Grutt, MGH
• Kary Sheldon, MGH
• Wendy Mardak, UW OTD
• Heather Murphy, ThedaCare