Outsourcing Influences Over the Chief Information Officers

1
Outsourcing Influences Over the Chief Information
Officers
Reyes Gonzalez (mr.gonzalez_at_ua.es) Jose Gasco
(jl.gasco_at_ua.es) Juan Llopis (juan.llopis_at_ua.es)
Department of Business Organisation. University
of Alicante (SPAIN)
MIC 2007, Portoroz, Slovenia
2
1.Introduction
Tabla 3 Características generales de las
empresas
IS Out has become a basic strategy to manage the
changes in IT (Hoecht and Trott06) IS managers
can concentrate their resources in Core
competitive power (Leem and Lee04) IS Out has
experience a considerable growth
3
1.Introduction
Tabla 3 Características generales de las
empresas
Few studies dedicated to this topic
Important IS/IT Outsourcing levels This practice
is going to influence the job of Chief
Information Officers (CIOs)
4
1.Introduction
Tabla 3 Características generales de las
empresas
Few studies dedicated to this topic
Important IS/IT Outsourcing levels This practice
is going to influence the job of Chief
Information Officers (CIOs)
OBJECTIVE
Survey to CIOs of the Largest Spanish Firms
(2001-2006), Change in the view of CIOs?
5
1.Introduction
Tabla 3 Características generales de las
empresas
Few studies dedicated to this topic
Important IS/IT Outsourcing levels This practice
is going to influence the job of Chief
Information Officers (CIOs)
OBJECTIVE
Survey to CIOs of the Largest Spanish Firms
(2001-2006), Change in the view of CIOs?

• Introduction
• Antecedents
• Methodology
• Results and Discussion
• Conclusions and Implications

6
2.Antecedents
Tabla 3 Características generales de las
empresas
We will center the study of the influence over
the CIO in 3 aspects
The time required for CIOs to perform their
job Does IS Out. liberates CIO from everyday,
routine tasks, alowing more time for more
strategic tasks?? Corbett94 McFarlan y
Nolan95 Gottschalk y Karlsen05
7
2.Antecedents
Tabla 3 Características generales de las
empresas
We will center the study of the influence over
the CIO in 3 aspects
The time required for CIOs to perform their
job Does IS Out. liberates CIO from everyday,
routine tasks, alowing more time for more
strategic tasks?? Corbett94 McFarlan y
Nolan95 Gottschalk y Karlsen05 The
Characteristics of the CIOs working post Does IS
Out. Degrade or enhance the post of the CIO??
Palvia95 Clark, Zmud y McCray95 Apte et
al97
8
2.Antecedents
Tabla 3 Características generales de las
empresas
We will center the study of the influence over
the CIO in 3 aspects
The time required for CIOs to perform their
job Does IS Out. liberates CIO from everyday,
routine tasks, alowing more time for more
strategic tasks?? Corbett94 McFarlan y
Nolan95 Gottschalk y Karlsen05 The
Characteristics of the CIOs working post Does IS
Out. Degrade or enhance the post of the CIO??
Palvia95 Clark, Zmud y McCray95 Apte et
al97 The type of Knowledges Skills required
to perform the CIOs activity Does IS Out. imply
a different set of knowledge skills more
related with management business??
Useem y Harder00, Ho, Ang y Straub03,
Martinsons y Cheung01
9
3.Methodology
Tabla 3 Características generales de las
empresas

• Largest firms are the most prone to outsource
  (Lee, Miranda y Kim04)
• Questionnaire is based on a previous one same
  authors, a literature review and analysed by some
  experts in IS management.

10
3.Methodology
Tabla 3 Características generales de las
empresas
Table 1 Measures of Variables and Reliability
Construct Measure Reliability Cronbachs a
Outsourcing Time 7 items, likert scale 1-7 0.894
Outsourcing Working post 6 items, likert scale 1-7 0.891
Outsourcing Knowledge Skills 7 items , likert scale 1-7 0.900

11
3.Methodology
Tabla 3 Características generales de las
empresas
Table 2 Study Technical Specifications
Year 2001 Year 2006
Scope Spain Spain
Population The 4.416 largest Spanish Firms The 4.107 largest Spanish Firms
Sample Size 357 valid answers (8.08) 329 valid answers (8.02)
Sampling Error 5 5
Survey Date June-October, 2001 September-December, 2006

12
4.Results
Tabla 3 Características generales de las
empresas
National Outsourcing
Global Outsourcing
13
Tabla 3 Características generales de las
empresas
4.Results Implications for CIOS
IS Out. influences over the time dedicated to IS
activities
A Redistribution towards more strategic activities
14
Tabla 3 Características generales de las
empresas
4.Results Implications for CIOS
IS Out. influences over the characteristics of
the working post
IS Out. Positive influence over the CIOs job
15
Tabla 3 Características generales de las
empresas
4.Results Implications for CIOS
IS Out. influences over CIOs knowledges and
skills
IS Out. requires more knowledges and skills
16
Tabla 3 Características generales de las
empresas
4.Results
Descriptive longitudinal analysis
17
Tabla 3 Características generales de las
empresas
4.Results
Descriptive longitudinal analysis
The views of CIOs have not changed, they have
been reinforced. More importance to aspects that
were considered as important ones in advanced.
18
Tabla 3 Características generales de las
empresas
5.Conclusions and Implications

• IS Out is a generalised phenomenon, also in
  Spain, no Global Outsourcing
• IS Out. does not influence in the time required
  to the CIOs job, but implies a redistribution
  toward more strategic activities.
• IS Out. has contributed to improve the CIOs
  working post (more added value, satisfaction and
  autonomy)
• IS Out. Needs for more Knowledges Skills
  (communication negotiation)

19
Tabla 3 Características generales de las
empresas
5.Conclusions and Implications

• IS Out is a generalised phenomenon, also in
  Spain, no Global Outsourcing
• IS Out. does not influence in the time required
  to the CIOs job, but implies a redistribution
  toward more strategic activities.
• IS Out. has contributed to improve the CIOs
  working post (more added value, satisfaction and
  autonomy)
• IS Out. Needs for more Knowledges Skills
  (communication negotiation)
• Longitudinal analysis the views have reinforced
  over the time
• In generall in the largest Spanish Firms IS Out
  has improve the CIOs job, if they face IS. Out
  without prejudice Out. could be a good
  alternative for internal IS operation.

20
Outsourcing Influences Over the Chief Information
Officers
Thank You
Reyes Gonzalez (mr.gonzalez_at_ua.es) Jose Gasco
(jl.gasco_at_ua.es) Juan Llopis (juan.llopis_at_ua.es)