Emotions

1
Emotions
2
Emotions Vocabulary

• Effective Communication
• I Message
• Active Listening
• Body Language
• Constructive Criticism
• Compromise
• Cooperation
• Relationship
• Empathy
• Sympathy
• Defense Mechanism
• Conflict
• Feedback

• Interpersonal Conflict
• Conflict Resolution
• Mediation
• Negotiation
• Prejudice
• Tolerance
• Emotions
• Depression
• Cluster Suicide
• Resilience
• Psychiatrist
• Psychologist
• Mental Health

3
Types of Communication

• Verbal use of language and words to convey a
  message
• Speaking skills
• Listening skills
• Nonverbal communication without using words
• Use of signs or symbols
• Body language

4
The basic level of communication

• Sender-one who sends the message
• Channel- the format that the message is sent
• Noise-distractors that are present ie loud
  restaurant, static over radio
• Receiver- the one receiving the message
• Feedback-acknowledgement of understanding the
  message

5
Levels of Communicationfrom lowest to highest

• Phatic Communication cliché
• Factual Communication information/facts
• Evaluative Communicationexpressing ideas
• Gut-level Communication sharing feelings
• Peak Communication
• Self-disclosure

6
Phatic Communication

• Phatic Communication Using conventional messages
  to establish rapport, to break the ice, and/or to
  end a conversation. You might hug, kiss, shake
  hands, bow, smile, make eye contact, and face one
  another. We exchange pleasantries by using
  cliches. Clichés are overused expressions that
  have lost their original (content) meanings and
  have taken on new relational meanings. We expect
  phatic communication at the beginning and end of
  every conversation, regardless of our feelings
  about a person.
• Examples Hello. How are you?
• Im fine. How are you?
• Hi. Paper or plastic?
• Thanks for coming. Have a nice day.
• Youre welcome.

7
Factual Communication

• Factual communication Using events, making
  observations, offering knowledge to others in a
  manner which can be called chit chat or small
  talk. At business parties, we rely upon factual
  communication to network, to schmooze, and to
  work the room. Factual communication includes
  reporting what youve read in a textbook, what
  youve studied for a test, showing pictures of
  your children, and exchanging biographical
  information about yourself. Factual communication
  is relatively safe and most do this well.
• Examples Im majoring in business
  administration.
• Im married with three children, two sons and one
  daughter.
• Did you watch the basketball game last night?
• What did we do in class last Friday?

8
Evaluative Communication

• Evaluative communication Offering opinions,
  ideas and judgments to others. This is risky
  business because the odds are that others will
  reciprocate with their own evaluations, which may
  be different from yours. When people consistently
  use evaluative communication, they must be
  prepared for eventual conflict. Many U.S.
  Americans enjoy sharing at this level and feel
  that disagreeing with others is useful and
  invigorating. Unfortunately, many of us dont use
  evaluative communication with a high level of
  competence. Its important to consider the value
  of critical and creative thinking, as well as the
  relational meanings of messages that are
  exchanged. When using evaluative communication,
  consider carefully the importance of descriptive,
  provisional, and responsible expressions. Strive
  to avoid cautionary language, sarcasm, and
  nonverbal put-downs (e.g., rolling your eyes in
  response to anothers comments).
• Examples Of all my children, my daughter is the
  better athlete.
• I thought that movie was excellent, particularly
  with the surprising ending.
• Im not convinced that your argument is well
  supported.
• I agree with you!

9
Gut-Level Communication

• Gut-level communication involves sharing our
  emotions and feelings with another. We are
  sharing our very essence when we allow others to
  know our heart. This is risky business! Societies
  place constraints upon the specific emotions
  which can be conveyed (e.g., Its good to express
  love its bad to express hatred). We also have
  rules about when and how feelings can be
  expressed ("That was the wrong time and place for
  arguing with your spouse.")
• Emotional intelligence involves interpersonal
  competencies including self-awareness, self
  control, flexibility and empathy.
• Examples I deeply appreciate your thoughtfulness
  and generosity in helping me earlier.
• Im so frustrated with you!
• Im wish that I hadnt called you that name. I
  hope that youll forgive me.
• He called me! Im so excited to see him again!

10
Peak Communication

• Peak communication Coming together with another
  in an extraordinary way. Two individuals who are
  gut leveling experience a transformation when
  they are sharing the exact same emotion with the
  same level of intensity. This is also called,
  "communal-level communication." Its as if, for
  the moment, two souls merge into one. Peak
  communication is rare, even among close friends
  and family members.
• Examples I love you. I love you too.
• Im so angry with you. Im so angry with you as
  well.
• Im glad that we were able to fight long enough
  to get this resolved. Yes, I feel exactly the
  same way, glad that we communicated
  collaboratively.
• Im scared. Im scared too

11
General Thoughts on Levels of Communication

• The greater the need to communicate our feelings,
  the harder it is to do. Indeed, sharing our
  opinions and emotions is risky business. We
  minimize the risk when we move through the levels
  of communication incrementally. That is, each
  conversation ought to begin with phatic
  communication and move through the levels
  (however quickly seems appropriate) before moving
  to the more intimate levels.
• Generally, we look for the other individual to
  reciprocate at the same level of intensity. There
  is a social convention to match levels. If the
  other initiates a conversation at the evaluative
  level, we often feel compelled to respond in
  kind. This is dangerous.
• Sharing our ideas and feelings is generally
  reserved for those whom we trust. Trust is a
  function of confidence, commitment, and time. We
  generally share our essence with those weve
  known a long time. To do with others is
  pseudo-intimacy

12
(No Transcript)
13

• Worksheet on different levels of communication
  where the students will depict its level

14
Barriers to Good Communication

• Interrupting-
• Challenging/Contradicting
• Dominating
• Judging
• Advising
• Interpreting
• Probing
• Criticizing/Put-downs

15
Barriers to Good Communication

• Interrupting- when the person who is listening
  disrupts the person talking by not letting them
  finish their complete thought.

16
Barriers to Good Communication

• Challenging/Contradicting- when the receiver
  challenges everything the sender says.
• Challenging
• Sender That was a good movie
• Receiver That movie was garbage
• Sender Well we had a good meal
• Receiver Ive had better
• Contradicting
• Sender that car is grey
• Receiver No that car is lavender

17
Barriers to Good Communication

• Dominating- when a person takes over a
  conversation and wont let the other person put
  any input into the subject matter.
• Ball hog Allen Iverson wont let teammates
• shoot the ball, thus his teammates lose interest.
  Just
• as in a conversation the receiver who is not
  given a
• chance to provide any feedback loses interest.

18
Barriers to Good Communication

• Judging/Criticizing- when the sender is judging
  others (negatively). The receiver is put off by
  the negative comments and does not want to
  partake in a conversation.

19
Barriers to Good Communication

• Advising- when the sender is counseling the
  receiver in areas of his or her life. When
  advising is done correctly can be a positive for
  good communication. When overused or done
  incorrectly it can lead to being a barrier to
  good communication.

20
Barriers to Good Communication

• Interpreting-when people hear and see something
  the same and interpret it with two different
  meanings
• they fed her dog meat
• Im having a friend for lunch
• I saw her duck

21

• Worksheet were the students depict what barrier
  was used or have students create them

22
Self-Esteem and Communication

• Positive Comments
• I like your hair
• You look nice today
• That was a great game yesterday

• Negative Comments
• Who dressed you today
• You loser
• What did you do to your hair

23
Ways you can express your needs

• Assertive
• Aggressive
• Passive

24
Ways you can express your needs

• Assertive- someone who is assertive gets his or
  her message out while respecting another persons
  view and their rights

25
Ways you can express your needs

• Aggressive- an aggressive person gets their
  message out without any regard to other peoples
  rights or feelings. Usually by yelling

26
Ways you can express your needs

• Passive- a passive person expressing their needs
  or message will be often shy, quiet, and not
  speak up when confronted with an issue or when
  their rights have been violated.

27
How You Communicate

• I Messages- an I-message or I-statement is an
  assertion about the feelings, beliefs, values
  etc. of the person speaking, generally expressed
  as a sentence beginning with the word "I", and is
  contrasted with a "you-message",.
• Situation- your friend is having a party and did
  not invite you.
• I message I was a little upset over the fact I
  was not invited
• Wrong wayyou did not invite me, why
• The receiver will feel less threatened and will
  open up a little more to the senders feelings and
  not be so defensive in their response

28
I message worksheet
29
6 Basic Emotions

• Love-Strong affection, deep concern, and respect.
  Love can be applied to various people and things
  each with different interpretations.
• Family
• Friends
• Romantic
• Agape selfless love of one person for another
  without sexual implications (especially love that
  is spiritual in nature)

30

• Fear
• Feeling or believing you are in danger
• Anxiety fear of the future or unknown
• Phobia unreasonable fear of an object or
  situation
• Jealousy fear of losing something you already
  have
• Envy fear that you cannot get what someone else
  has

31

• Guilt
• Feeling of having done something wrong even if
  you did not
• Acting against ones values
• Failing to act when action might have brought
  about a better outcome

32

• Grief
• Deep sorrow caused by the loss of someone or
  something you cannot get back
• Empathy- feeling sad for someone
• Sympathy- understanding the sadness someone is
  going through
• Despair feeling of complete hopelessness or
  loss of confidence

33

• Grief
• Stages of grief Denial, Anger, Bargaining,
  Depression, Acceptance
• Remember, grieving is a personal process that has
  no time limit, nor one right way to do it.

34

• Denial-The first reaction to learning of terminal
  illness or death of a cherished loved one is to
  deny the reality of the situation. It is a
  defense mechanism that buffers the immediate
  shock.

35

• Anger- is the second stage of denial. In this
  stage the pain is still fresh and it manifest
  itself into anger. This anger is then displaced
  on someone or something.
• Examples- some dies from getting hit by a bus by
  walking out into the street. We would then blame
  or be mad at the bus driver, the person walking
  for not looking both ways, or the doctor for not
  saving the individual.

36

• Bargaining- The normal reaction to feelings of
  helplessness and vulnerability is often a need to
  regain control
• If only we had sought medical attention sooner
• If only we got a second opinion from another
  doctor
• If only we had tried to be a better person toward
  them

37

• Depression- deepened level of sadness. Sadness
  and regret predominate this type of depression.

38

• Acceptance- In the final stage individuals
  understand the emotions that they are feeling.
  They still feel sadness of the events that took
  place and are able to accept what happened

39

• Happiness
• Being satisfied or feeling positive
• Energetic, creative, sociable
• Joy warmth and a sense of well-being

40

• Anger
• Strong feeling of displeasure ranging from
  annoyance to complete fury
• Frustration feeling of disappointment
• Hostility feeling or behaving in an unfriendly
  manner
• Free-floating not aimed at anyone or anything

41
Mini - Project

• Emotions

42
Quiz
43
Exit Slip

• Many people believe in the idea of a random act
  of kindness. Have you ever thought about doing
  this or have you ever done something nice for no
  reason? What could you do or what have you done?
  Why? Explain your thinking.
• (Write 4-5 sentences in paragraph form)

44
Violence

• Violence - the threatened or actual use of
  physical force or power to harm another person or
  to damage property.
• Bullying the act of seeking power or attention
  through the psychological, emotional, verbal, or
  physical abuse of another person.
• Sexual Harassment uninvited and unwelcome
  sexual conduct directed at another person.

45
Risk Factors for Violence

• Availability of weapons
• Media influence
• Alcohol and other drugs
• Mental/Emotional issues
• Poverty

46
Causes of Violence

• Need to control others
• Way of expressing anger
• Prejudice (Hate Crimes)
• Retaliation

47
Types of Violence

• Assault unlawful attack on a person with the
  intent to harm or kill
• Stalking repeated following, harassment, or
  threatening of an individual to frighten or cause
  harm.
• Random violence committed for no particular
  reason
• Homicide willful killing of one human being by
  another
• Sexual violence any form of unwelcome sexual
  conduct directed at an individual, including
  sexual harassment, sexual assault, and rape

48
Avoiding Violence

• Avoid unsafe areas, including places with high
  crime rates
• Dont carry your wallet or purse in an open,
  easy-to-grab place
• Walk briskly and confidently, always look as
  though you know where you are going and what you
  are doing
• Avoid walking alone at night, in wooded areas, or
  in dark alleys

49

• Let your family know where you are going and when
  you will return
• Dont get into an elevator with a stranger
• Do not hitchhike or give rides to strangers
• Avoid the use of alcohol and other drugs
• If you drive
• Park in a well-lit area
• Have your keys out and ready
• Before getting in, look in back seat
• Wait for someone you dropped off to enter the
  building before you leave them

50
Violence Worksheet
51
Defense Mechanisms

• Protect your mental health from hurtful
  experiences
• NOT the same as lying
• Three basic categories are based on how
  constructive or helpful they are

52
Rarely Constructive

• Denial Refusal to recognize reality, deny the
  truth
• Negativism Refusing to do something in order to
  avoid possible failure
• Reaction Formation Expression of an emotion
  opposite of what you really feel
• Regression Acting in an immature way

53
Sometimes Constructive

• Displacement Shifting the expression of
  feelings about one person onto another
• Idealization Seeing others as you want them to
  be, with no faults
• Projection Seeing your own faults or feelings
  in others
• Rationalization Making an excuse for a mistake
  or failure

54
Often Constructive

• Compensation Covering up faults by excelling in
  other areas
• Daydreaming Creation of make believe events
• Identification Feeling connected and similar to
  someone
• Sublimation Replacement of an undesirable
  outlet of emotions with a positive one

55

• YouTube
• http//www.youtube.com/watch?vFnRBAU6Yg2A
• Defensive mechanism PowerPoint

56
Suicide

• Causes
• Extreme Stress
• Extreme Depression
• Alienation feeling isolated and separated from
  everyone else

57
Warning Signs

• Talking or writing about it
• 80 of people who write or talk about it, attempt
  it!
• Losing interest in school, friends, sports
• Giving away favorite things
• Dropping social inhibitions
• Behaving emotionally for no reason

58

• Becoming accident prone
• Increased use of drugs and alcohol
• Possessing pills or weapons
• Change in eating or sleeping patterns

59
Helping Others

• Initiate a meaningful conversation
• Show support and ask questions
• Friends can be the MOST helpful people
• Try to persuade the person to seek help
• A suicidal person CAN recover completely
• Take any threat seriously
• Just because a person seems better does NOT mean
  the danger is over right away

60
Treating Depression

• Talk to someone
• Get help from a professional
• Depression may be hereditary but suicide is NOT
• Get a complete medical physical

61
Where to Go For Help

• Private Doctor
• Crisis Hotlines
• Counselor
• Social Worker
• Hospital

62
Suicide Worksheet
63
TEST - Emotions