Change Management Activities

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Change Management Activities
Leadership Alignment What will leaders do to make these changes successful? How will they be involved and held accountable?
Organization Development and Culture What is the future state of the SMM in your organization? What is the current state? How can you address the gaps? What cultural norms do you have to take into consideration?
Stakeholder Management What stakeholder groups are impacted by this initiative? What stakeholder groups can influence this initiative?
Organization Design, Job Design, Workforce Planning Are there new roles and responsibilities as a result of upcoming changes (e.g., does the organization need more skills in project management and overseeing suppliers)? Will outsourcing and supplier management play a larger role?
Education, Learning, Training What training and development activities are needed to support change?
Performance Management, Compensation, Rewards and Recognition How can changes to compensation and rewards motivate change? How can desired behaviors be recognized?
Processes What processes will be changed? What processes are duplicated in other departments or teams? What processes are integrated?
Communication What key messages are planned at each stage of the initiative? What key messages need to be delivered to whom?
Knowledge Management and Systems What systems are changing? What information needs to be added to technology systems? How will the information collected during the project be transferred into a system so that it can be shared (as applicable)?
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Sample Communications Plan first two rows
although many rows itemizing the various
communications should be included in a
communications plan.
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