What is Quality Management System?

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Quality Management System
What Is It All About?
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ContentsAn Overview

• Quality Management System (QMS)
• Elements of Quality Management System
• Objectives of Quality Management System
• Importance of Quality Management System
• What is the purpose of QMS Software?
• BM QualityMaster
• Why BM QualityMaster?
• Features of BM QualityMaster
• Benefits of BM QualityMaster
• Takeaway

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Quality Management System (QMS)

• By definition,
• A system that documents an organization's
  policies, business processes, and procedures in
  order to produce high-quality products while
  decreasing costs and waste and increasing
  customer satisfaction.
• Improves business operations by meeting
  regulatory customer requirements. 
• Delivers consistent and efficient quality
  procedures while adhering to good manufacturing
  practices and regulatory standards to ensure
  compliance.
• ISO 9001 is an example of a Quality Management
  System.

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Elements of Quality Management System

• General elements of QMS include
• Organizational policies and quality objectives
• Quality manuals
• Procedures, instructions and records
  (documented)
• Data management methods
• Internal processes workflow
• Quality analysis
• Improvement opportunities

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Objectives of Quality Management System

• To provide continuous improvement and innovation
• To improve operational excellence and customer
  satisfaction
• To prevent reoccurring defects
• To take preventive action in case of any
  non-conformance
• To reduce process, quality, defect, and
  scrap/re-work costs

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Importance of Quality Management System

• Understands all business requirements, including
  licenses, guidelines, client needs, and system
  standard(s).
• Ascertains that all of the required conditions
  are met.
• Assures that employees are properly trained in
  accordance with the quality system's guidelines.
• Determines processes, their interaction, inputs,
  and outputs.
• Records or evidence of the all the test cases and
  changes made are stored in the policies.
• Measures, monitors and reports the QMS
  performance.
• Takes steps to mitigate the risks and
  opportunities that arise as a result of the
  changes implemented.
• Internally audits the QMS to identify and correct
  nonconformities.
• Continually improves the functioning of
  businesses.

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What is the purpose of QMS software?

• Provides a single point of contact for all
  customer feedback, issues, policies, suppliers,
  documentation, risks, incidents, training
  records, equipment, audits, and inspections.
• Automatically extracts data from ERP/Mobile
  applications and sends notifications regarding
  review requests, change updates, and alarms,
  among other things.
• Organizes data such that each person has access
  to their own to-do list.
• Ensures complete security by granting authorized
  control access.
• Maintains quality consistency and complies with
  all regulatory criteria.

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BM QualityMaster

• A powerful easy-to-use Total Quality Management
  Software that helps improve quality, achieve
  compliance, lower risk, and reduce complaints by
  streamlining quality management.
• Provides quality methods and advanced user
  workflows to help companies manage and track
  Quality Management Systems.
• Majorly Focuses on
• - Continual business process
  improvement
• - Reduction in overhead cost of maintaining
  quality at every stage, and
• - Bringing superior quality products to the
  market

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BM QualityMaster

• Allows swift movement of data from one module to
  another, launches corrective actions directly
  from complaints/adverse events, and tracks data
  from source to event and back.
• This way, an audit trail of the complete event is
  created and stored for future reference.
• BM QualityMaster ensures global compliance,
  mitigates risk, standardizes procedures, and
  keeps your employees safe, healthy, and
  productive.

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Why BM QualityMaster?

• Transform your quality processes
• Helps in achieving operational excellence by
  streamlining and integrating your processes.
• Quick to implement easy to use
• The professional team ensures that the software
  is implemented quickly and is simple to use for
  both quality experts and novice users.
• Scalable to your business needs
• Scales across teams and products to keep your
  company growing and ensures smooth business
  functioning.
• Integrated platform
• Provides a connected platform that incorporates
  quality data and supports improvement across the
  product life cycle.

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Why BM QualityMaster?

• Supports Cloud technology
• Facilitates complete digitization of
  organizational quality data and makes it
  accessible from anywhere, anytime.
• Empowers workforce
• Drives improvements without compromising the
  effective management of regulatory requirements.
• Eliminates paper work trials
• Enhances accuracy, efficiency, and continuous
  improvement efforts across the enterprise.

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Features of BM QualityMaster

• Non Conformance (NC)
• Capture, manage, and track non-conformances from
  internal/external sources
• Perform in-depth root cause analysis
• Maintain records of all the activities undertaken
  to resolve the nonconformity
• Maintain and track nonconformity records
• II. Corrective and Preventive Actions (CAPA)
• Track the impact of Corrective and Preventative
  Actions, and measure reduction over time
• Identify quality-related issues, execute
  containment actions, mitigate recurrence, and
  verify the effectiveness of root cause
  elimination
• Actively review and suggest actions for
  improvement
• Easily associate the appropriate reason for CAPA

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Features of BM QualityMaster

• III. QMS Cockpit
• Streamlines quality processes and offers
  reporting and analytics capabilities
• Allows viewing, cancelling, approving
  rejecting approvals, releasing documents, etc.
• Select multiple documents, or even all the
  documents, and release them altogether
• View and verify change requests
• IV. Complaint Management
• Manage, and track quality-related customer
  interaction complaint
• Categorize complaints in logical groups. E.g.
  documentation issue, product issue, and service
  issue, etc.
• Associate degree of severity of a customer
  issue
• Maintain the source of complaints

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Features of BM QualityMaster

• V. Training Management
• Manage training process, its requirements, and
  track training records
• Helps to plan, schedule batches, and associate
  trainers/guest trainers
• Create, manage, conduct, track, and monitor all
  training batches
• Helps to generate certifications based on the
  evaluation
• VI. Change Management
• Establish a proper workflow for documenting
  changes
• Automate and manage each and every step of
  change control process
• Maintain, track, and approve the changes
• Prevent redundant data entry by including
  number of default change types
• Offers the ability to define priority, nature,
  CAPA, and source

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Features of BM QualityMaster

• VII. Document Management
• Store, create, track, retrieve, and manage
  organizational documents
• Maintain the audit trail of viewed document,
  and keep a record of its modified form also
• Secure the document through a selective
  restriction of access via passwords,
  e-signatures, etc.
• Generate alert for the specified electronic
  distribution list of the document released
• VIII. Compliance Management
• Automate alerts on any potential issue
• Track and control compliance-related activities
  such as documentation, planning, reporting,
  audit, etc.
• Measure, demonstrate, and comply with the
  regulations
• Offers regulatory reporting options and control
  risks related to non-compliance across processes

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Features of BM QualityMaster

• IX. Advanced SOPs and Policy Configuration
• Store, track, and provide access to
  SOPs/Policies at a single click
• Associate related guidelines and formats
• Restrict access to organizational,
  departmental, personal, and other levels
• Increase audit-preparedness
• X. Audit Management
• Automate and streamline the audit process
• Easy planning of audits, with simplified flow
  for execution of audits
• Define different audit categories such as
  Departmental Audit, Documents Audit, Financial
  Audit,
• and Organizational Audit, etc., and
  specify whether or not the audit requires
  approval
• Specify the different requirements that
  constitute an audit checklist
• Generate automatic audit reports to meet
  relevant compliance requirements

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Features of BM QualityMaster

• XI. Risk Management
• Identify, assess, categorize, and document
  future risks and their impact
• Visualize and better manage risks by gaining
  insight into the operations
• Get a proactive approach to control the risks,
  and deal with challenges
• Better maintain compliance with standards set
  by different relevant regulatory bodies
• Drive continuous process improvement through
  risk control and mitigation

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Benefits of using BM QualityMaster

• Streamlines operational processes to improve
  quality
• Optimizes improvements to products and service
• Measures real-time results and implements CAPA
  plan
• Reduces expensive mistakes in production
• Assigns accountability to increase employee
  involvement
• Meets compliance and reduces product recalls, and
  fines
• Increases customer satisfaction

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Key Takeaways

• BM QualityMaster is a cutting-edge enterprise
  cloud platform that provides flexibility, ease of
  use, risk mitigation and compliance.
• A one stop quality management hub, where
  manufacturers can gain actionable insight into
  performance, cost and risk-related metrics,
  production, and customer satisfaction. 

Still Thinking?
This customizable Cloud-based software for
Nonconformance Management, CAPA Management,
Document Management, Change Management,
Inspection Management, Training Management,
Supplier Quality Management, Complaints
Management, and more, makes it a must-have to
manage your organizations quality
processes. Simply register for a demo and know
about all the capabilities it possesses.
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Discover a more powerful yet simple solution to
manage risk and compliance
Our experts are incredibly responsive to your
queries

• Get in touch by visiting us on
  www.batchmaster.co.in
• Or, send your queries or demo requests at
  sales_at_batchmaster.com
• Please feel free to call us or contact us on
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Thank You!
Choose your system wisely and implement it to
make your business perform extraordinarily.