Title: Group Dynamics and Teamwork
1Group Dynamics and Teamwork
2A good definition..
- A small group of people..
- with complementary skills.
- who are committed to a common purpose, goals, and
approach. - for which they hold themselves mutually
accountable. - From Katzenbach and Smith Wisdom of Teams
3Types of teams
- Teams that recommend things
- Teams that make or do things
- Teams that run things
- What are the differences between a working group
and a team?
4Stages of a Team
Forming Storming Norming Performing Adjourning
Excitement Anxiety Testing Resistance to different approaches Sharp attitude changes Competitiveness and defensiveness Tension and disunity Increased satisfaction Developing trust and respect Giving feedback to others Sharing responsibilities Making decisions High level of interaction Increased performance Members are comfortable with each other Confident and optimistic Often overlooked Wide range of emotions are experienced Work levels shift Transition must be acknowledged and managed
Developmental Sequence in Small Groups by
Bruce Tuckman
5Table Discussion
- Think about the best team youve ever been on
(work, school, sport, volunteer, etc) - What were the characteristics that made it great?
- Think about the worst team youve ever been on
- What made it ineffective?
6Team Effectiveness Defined
- The teams output (at least) meets the standards
of quality, quantity, etc. of the clients - The team is operating in ways that make it better
as a performing unit over time - On balance, the team contributes to (more than it
undermines) the learning and well-being of
individual members
7Condition 0 A Real Team
- Bounded
- Stable
- Interdependent for a common purpose
8Four Essential Conditions for Team Effectiveness
- 1. Clear, engaging direction
- 2. Enabling team structure
- 3. Supportive organizational context
- 4. Available, expert, coaching
91. Clear, Engaging Direction
Ends specified?
yes
no
Wasted human resources
De- motivation
yes
Means specified?
Chaos and wasted effort
Engaged, goal-directed work
no
102. Enabling Team Structure
- Appropriate team composition
- A motivating team task
- Core norms of conduct
113. Supportive Organizational Context
- Rewards for excellent team performance
- An information system that provides to the team
the data it needs to plan its work - Available training and education, including in
teamwork skills - Basic material resources
124. Available, Expert Coaching
- Motivational coaching, aimed at enhancing
team-level effort - Educational coaching, aimed at helping the team
learn from its work - Consultative coaching, aimed at helping the team
plan, evaluate, and execute its work strategy
13Direction Structure Context -----gt Process
- Rewards
- Information system
- Education system
- Motivating team task
- Core norms
- Composition
- Consequential
- Clear
- Challenging
14Five Dysfunctions of a Team, Patrick Lencioni
- Results
- Accountability
- Commitment
- Conflict
- Trust
15Building Effective Teams in Real Time
- Share personal background information
- Introduce yourselves to each other using the
Iceberg Model - Describe the skills and knowledge (above the
water line) you bring to the team - Describe the behaviors/motivating drives (below
the water line) you bring to the team - Ask team members what worked for them in the past
- Describe how the team will work together
- Optimize individual strengths
- Clarify how decisions will be made
- Ensure a free flow of information
16Project Teams
Group 1 Akintan, Oyegbemi Brown, Jennifer Durkin, Pierce Christopher Francozi, Rodrigo Kusek Kiefer, Brian James Mellion, Rose Conner Putta, Swetha Group 4 Del Vento, Benjamin Vincent Lomosi, David Imbukule Long, Gwen Ann Mcentire, Linden Kathleen Mueller, Thomas Jay Yasseri, Talayeh Ye, Huang Zhong
Group 2 Bastille, Lisa M Benowitz, Allan Gebremichael, Yoseph A Kuprasova, Nataliya O'Rourke, Katherine Tiamiyu, Abraham Oluwatoyin Group 5 Cox, Matthew Holmes, Kathryn M Omichessan, Yacine Adebayo O. O'Shea, Adam James Szpoganicz, Silvana Wang, Yun
Group 3 Flanagan, Bridget Eleanor Gosselin, Hilary Kinney, Earl (Bob) Koon Kam King, Vincent Mayawala, Kapil Salgado, Alina Maria
17Team Project
- Select and research an OB topic from class to
explore more deeply - Deliverables
- 30 minute presentation/facilitation, which
includes how the topic relates to the
individuals, groups, and organizations, and
examples of best practices in this area from real
world organizations - 15 minutes of group presentation
- 15 minutes of discussion facilitated by your
group with QA - A model, job aid or framework that helps us
understand and apply what youve uncovered in
your research. - A Team Evaluation (assessment of team member
contribution) based on the criteria for