Chapter 12 IT in Logistics

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Chapter 12IT in Logistics

• Aj-Kulachatr C. Na Ayudhya
• Naresuan University
• Payao Campus
• Semester 1/50

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?????????????????????????????????

• ??????????????????? Information Technology (IT)
  ?????????????????????????
• ??????????????????????????????????????????????????
  ??????
• ??????????????????????????????????????????????????
  
• ??????????????????????????????????????????????????
  ????????????
• IT ???????????????????????????????????????????????
  ??????
• ??????????????????????????????????????
• ?????????????????????????????????????????????
• ??????????????????????????????????????????????????
  ???

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Traditional Supply Chains

• Raw material suppliers may require time to
  increase their production to meet FSs larger
  orders, resulting in temporary shortages for the
  supplier.
• By contrast, if the participants in the supply
  chain are part of an integrated process,
  information about the increased customer demand
  can be passed quickly through the supply chain,
  so each link in the chain can react quickly to
  the change.

Supply-chain management (SCM) from raw materials
to consumer
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IT in Logistics Activities
Information Feedback
Packaging
QC Waste
Forecasting
Purchasing
Inboundlogistics
Warehouse
Production
Warehouse
transport
transport
Suppliers / Downstream
ProductionPlanning
Scheduling
Outbound logistics
OrderFulfillment
Returngoods
Customerservices
Distribution
Customer/Upstream
RO
Location Planning
DC Distribution CenterRO Repairs Operation
Information Feedback
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IT ????????????????

• Hardware
• Software
• Network
• ??????????????????????????????? ???? ?????????
  EDI , Internet ???? ??????????????????????
• Database
• Data Warehouse
• Data Mining
• Detection Technology

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Hardware Computer
Processing
Input Unit
Output
Storage
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Hardware Peripherals
RFID Tag
Scanner
PDA
Handheld PDT
Access Point
Barcode Printer
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Software in Logistics
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Software

• Software ?????????????????????????????????????
  ??????? Supply Chain ?????????????????????????????
  ??? ??????
• ??????? 1 ??????????????????????????????????
  ??????????
• CAD (Computer Aided Design)
• CAM (Computer Aided Manufacturing)
• CIM (Computer Integrated Manufacturing)
• PLC (Programmable Logical Control)
• ERP (Enterprises Resource Planning)
• ??????? 2 ??????????????????????????????
  ??????????
• ????????????????????????????????????? (Inventory
  Control)
• ????????????????????????????? (MRP Material
  Requirement Planning)

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ERP

• ???????????? Supply Chain Management
  ????????????????????????????????????????????
  ??????????????????????????????????????????
  ???????? ???? ERP (Enterprise Resource Planning)
• ?????????????????????????????????????????????
  ?? ?????????????????????? Supply Chain Management
  ??????????????????????????????????????????
  ?????????????????????????????????????????
  ????????????????????? ????????????????????????????
  ????????????????????? ????????????????????????????
  ????????????????????????????? ????????????????????
  ????????????????????????????????????? Supply
  Chain ????????????????????????????
  ??????????????????????????????????????????????????
  ?????????????????????????????????????????????????
  ??????????????????? ??????????????????????????????
  ??????????????? ???????????????????
  ????????????????????????? ?????????????????????
  ??????????????????????????????????????????????????
  ????????????? ???????????????????????????????
  ??????????????????????????????? ?????????
• ERP ???? Software ????????????????????????????????
  ???????????????

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???????????????????????????? ERP
Marketing
Planning
Make
Deliver
Source
EnterprisesManagementSystem Purchasing Management Manufacturing planning -Aggregate plan Warehouse Management -Inventory control CRM Marketing Management
Human resource ManagementSystem -Order system EOQ P/O -MPS -MRP -CRP Distribution Management Product Development
Accounting GL,AR,AP,IC, AS ,PR,CHQ VMI QC/inspection Production Planning Fleet Management -GPS Market Analysis
Finance - Capital / Asset Management Sales Support -Call center -Order entry
-Sales Quotation
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???????? Interface ??? Program ERP ?????? SAP R/3
SAP R/3
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Computer Networks ???????????????????????????????
??????????????????

• Internet , Extranet , Intranet
• Simplified Networks Topology
• EDI (Electronic Data Interchange)
• VPN (Virtual Private Networks)
• GSM (Global System for Mobile Communication)
• GPRS (General Packets Radio Services)
• GPS (Global Positioning System)
• Tracking System

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INTERNET (????????????) ?????????????????????????
??????????????????????????????????????????????????
??????????????????????????????????????????????????
???????????????? ????????????????????
??????????????????????? ??????????????????????????
???????????????????????????????????????????
Internet
?????????????? http//cyberlab.lh1.ku.ac.th/elearn
/faculty/educate/edu48/les16.htm
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Extranet
Network _at_ Factory
Network _at_ Retail store

• ??????????????????????????????????????? ????
  ????????????????????????? Supplier ???
  ???????????????????????????????
  ??????????????????????? Extranet
  ??????????????????????????????????????????????????
  ? ?????????????????????????????????????

?????????????? http//cyberlab.lh1.ku.ac.th/elearn
/faculty/educate/edu48/les16.htm
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Intranet
?????????????????????
?????????????????

• ???????????????? 2 ????????? ?????????????????????
  ??? ?????????????????????????????? ???? 1 ???????
  2 ?????????????????????????????????????????
  ????????????????????? ???????????????????????????
  ?????????????????????? ???? ??????????????????????
  ????? ??????????????????????????????????????????
  ??????????????????????????????
  ????????????????????????????????

?????????????? http//cyberlab.lh1.ku.ac.th/elearn
/faculty/educate/edu48/les16.htm
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Client/Customer
Simplified Network Topology
Router
Exchange / Staging Server
Web server
Private Network
DMZ
Database Server
Client/Office PC
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EDI (Electronic Data Interchange)

• EDI ??????????????????????????????????????????????
  ????????????????????? ????????????????????????????
  ??????? ?????????? ????????????????? EDI
  ??????????????????????????? ???? VPN , Extranet

??????????? http//www.infomining.co.th/InfoMining
/Service/EDI/What's20EDIWeb.html
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• EDI ?????????????????????????????????????????????
  ?????????????? ?????????????????
  ???????????????????????????????? X12 ???ANSI
  (American National Standard) ??? EDIFACT
  ???????????????????????? EDI ?????????????????????
  ???????????????????????? ??????????????????????
  ???????????????? ?????? ???????????
  ??????????????? ??????????????? ??????? ???????
  ????????????????? ????????????????????????
• ????????????????????? EDI ????????????????? 2
  ??????
• ????????????????????????????(EDIFax)
  ?????????????????????????? (EDI/EDIWeb)
• ?????? EDI/EDIWeb ????????????????????????????????
  ???????????? EDI ???? Web Browser
  ???????????????????? EDI ?????????????????????????
  ???? EDI ????????????????????????
  ??????????????????????????????????????????????????
  ????? EDI ???? Web Browser
• ?????????????????????? EDI/EDIWeb
  ?????????????????????????????? Web Browser
  ??????????????????????????????????????????????????
  ????? EDI ????????????????????????????????????????
  ??????????????????????????????????????????????????
  ??????????? ? ????????????? ??????????
  ????????????????? ??????? ????????????????????????
  ????? EDI ????????????????????????????????????????
  ???????????????????????????????? ?
  ??????????????????????? EDI

http//www.infomining.co.th/InfoMining/Service/EDI
/What's20EDIWeb.html
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EDI Services

• Purchase Order
• Good Receiving
• Return Credit Notes Request
• Advanced EDI Services
• Closed System for member only
• Connect with UserID Password and firewall
• MS-Internet Explorer , Modem PSTN or
  Leads-line

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Supply Chain Management Framework (S2S Model
Stock-to-Stock)
Digital Phase
Bank
Bank
E-Payment
BarcodePOS VMI
VPN
Virtual or Private Inter-network
Retailer
Suppliers
Stock
Stock
EDI or Virtual Private Network
VPN or EDI Service Provider
Retailer,WholesalerManufacturer
Logistics Management
Physical Phase
Automatic Replenishment
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EDI Virtual Private Network
EDI or VPNService Provider
Virtual or Private Inter-network
Encryption (Cryptography)
Suppliers
Retailer
http//mkpayap.payap.ac.th/course/mk361/Homepages/
Content/Collaboration.ppt
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Thai Trade Net Co.,Ltd www.ttn.co.th/
EDI Service Provider
Tiffa EDI Services Co.,Ltd. www.tiffaedi.com/
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VPN (Virtual Private Network) Extranet)

• (Extranet VPN) allows you to connect your
  strategic partners, customers, and suppliers to
  your network to share resources and to give them
  full or restricted access to corporate
  information.
• Being an alternative to a Private Network that
  you run over leased lines, the Extranet VPN
  offers you a economical and hassle-free solution
  to create your extranet.
• Secure communication over VPN is realized though
  network layer encryption
• The service includes a router at the premises
  that you want to connect to the Extranet VPN.
  These routers are installed, configured and
  managed by Service Provider in order to
  guarantee the highest quality services.

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Infinitum Service Provider
????????????????? VPN ????????????????????????????
??????????????????????????? ??????????????????????
????????????????????????????????????????
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GSM

• ????????????????????????? Cellular
• GSM Global System for Mobile communications (GSM
  originally from Groupe Special Mobile) is the
  most popular standard for mobile phones in the
  world. Its promoter, the GSM Association,
  estimates that the GSM service is used by over 2
  billion people across more than 212 countries and
  territories. Its ubiquity makes international
  roaming very common between mobile phone
  operators, enabling subscribers to use their
  phones in many parts of the world. GSM differs
  significantly from its predecessors in that both
  signaling and speech channels are digital call
  quality, and so is considered a second generation
  (2G) mobile phone system. This has also meant
  that data communication were built into the
  system using the 3rd Generation Partnership
  Project (3GPP).

http//en.wikipedia.org/wiki/Global_System_for_Mob
ile_Communications
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GPRS (General Packet Radio Service)

• ??????????????????????????????????????????????????
  ????? Air Time ???????????????????????????? ????
  10 ?????????????????????????? 1 KB (?????? 1024
  ????????) ??????????????????????????????? GPRS
  ???? ????????????????????????????????????????
  ????????????????????????????????????? GSM
• GPRS ???????????????????????????????????? GSM
  ???? ????????????????????? ???????????????????????
  ?? 171.2 Kbps (????????????????????? 40 Kbps)
  ????????????????????? ????????????????????????????
  ?????????????
• GPRS ?????????????????????????????????????????????
  ???????? ????????????? E-mail ??????????????
  ??????? ??????????????????????? ???????????
  Anytime , Anywhere ??????????????????????????????
  ????????? GPRS ???????????????????????????????
  ?????????????????? ?????????????????????????????
  ?????????????????????????????????????????
  (Anytime Anywhere)

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Topology of GPRS
GPRSHand Set
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GPS (Global Positioning System)

• GPS ??????????????????????? ?????????
  ?????????????????? ???????????????? ?. ?????????
  ??????????????????? ????????????
  ????????????????? 24 ??? ??????????????
  ????????????? 11,000 nautical miles ??????????
  20,200 kms. ?????????? ??????????????????
  ???????? 6 ????? ??????? 4 ??? ????????????? 55
  ???? ????????????????????????????????????
  ?????????????????????????????????
• ????????????????????????????????? GPS
  ???????????????????? ????????????????????????????
  ?????????
• http//www.thaitechnics.com/nav/gps_t.html

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GPS Satellite
Navigator Interfacing
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Tracking System ??????????????????

• ??????????????????????????????????????????????????
  ??????????????????????????? ?????????? ????
  ???????????????????????????? ????????????????????
  ????? ???????????????? ( GPS ) ???????????????????
  ????????????????????????? ??????????? ???????
  ?????? ??????????????????????????
  ?????????????????????

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Database

• Database
• Data warehouse
• Data Mining

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Database

• A collection of data organized to serve many
  applications efficiently by centralizing the data
  and minimizing redundant data
• ????????????????????????????????????????????????
  ??????????????????????????????????????????????????
  ????? ???????????????????????????????
  ??????????????? ??????????????????????????????????
  ????

Database
Data from different sources
Applications
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Data Warehouse / Data Mining
Warehouse
Logistics Data
Data Mining / Pattern
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Data Warehouse / Data Mining

• Data Warehouse ??????????????????????????
  ?????????????????????????????????? ??????
  ??????????????????????????????????? Mining ?????
• Data Mining ??? ??????????????????????????????
  Database ?????? Data Base ???????? Inquiry
  ???????? Mining ??????????????????????????????????
  ?????????????????? ???????????????????????????????
  ??? ?????????????????????????????????????????????
  ??????????????????????????????

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Data Warehouse / Data Mining
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Detection Technology

• Barcode and Peripherals
• RFID Technology

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Barcode Peripherals

• Barcode ?????????????????????? ???????????????????
  ??????????????????????? Reader ???????????????????
  ????????????????? ????????????????????????????????
  ??????????????????????????????????????????????????
  ?????????????
• Barcode ??????????????????????????????
  ??????????????????????????????????????????????????
  ????????????????????????????????
  ???????????????????????? ?????????????????????????
  ???????????????????????????????????????

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• Barcode Printing
• Handheld Barcode reader
• Portable Barcode Printing

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RFIDRadioFrequentlyIdentifyDetection

• RFID ?????????????????????????????????????????????
  ???????? ??????????????????????
  ???????????????????? ????????????? ??????????????
  ??????????????? (Tag) ???????????????? ( Reader
  ???? Interrogator/ Self Check-Out )
  ??????????????????????? ????????????????????
  ??????????????????????????????????????
  ?????????????? ???? ??????????? RFID
  ??????????????????????????????????????????????????
  ?????????????????? ???????????????????????????????
  ??????????????

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RFID Excellent tools for Logistics
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RFID Configuration
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?????? IT/RFID ?????????????????????????
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An example of an in-vehicle system is shown below
with individual items tracked and monitored for
critical condition during transit - using active
tag technology

• CHIEFS Item-level tracking
• Active RFID technology, combined with accurate
  GPS positioning and reliable communication links,
  allows real-time automated monitoring of
  individual items throughout the distribution
  process.
• TRI-MEX addresses cargo theft at the full-load
  level through its Electronic Freight Security
  (EFS) service.
• CHIEFS (CHIpped EFS) is an extension of this
  service at the individual item level within the
  distribution process - whether mobile or in fixed
  facilities.

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RFID

• Increased security and logistic efficiency
• real-time location at item level
• real-time condition monitoring throughout the
  distribution process
• 24x7 monitoring (24 hrs x 7 Days)
• fast identification of out-of-limits conditions
  and response
• customer optimized website display
• automated identification (no need for manual
  scanning)
• confirmation of delivery at correct destination

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??????????

• ????? ?????????????. ?????????????????????????????
  ???
• ---??????????????????????????,--??????
  ?? ?????????????, 2546.
• ??????? ??????? ? ?????? ??????????????????
  ??????????????????????
• --- ????????? ???????????????? ,
  2548.
• http//cyberlab.lh1.ku.ac.th/elearn/faculty/educat
  e/edu48/les16.htm
• http//www.infomining.co.th/InfoMining/Service/EDI
  /What's20EDIWeb.html
• http//www.thaitechnics.com/nav/gps_t.html
• http//en.wikipedia.org/wiki/Global_System_for_Mob
  ile_Communications
• http//mkpayap.payap.ac.th/course/mk361/Homepages/
  Content/Collaboration.ppt