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Solutions

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Title: Solutions


1
The Advancements of Virtualization Technologies
The Top Rated Technology in 2009
December 2009
2
IT- Solution BU Pillars
  • IT-Solutions Business Unit offerings

3
IT Service Management Overview
  • ITSM involves embracing a set of well defined
    best practices like ITIL that facilitate delivery
    of cost effective, quality IT services. The best
    practices should be adapted within an
    organization environment by addressing a
    combination of people, process and technology
    issues.

4
IT Service Management Products Services
  • IT Management Products and Solutions
  • Service desk
  • Service-level management
  • Change and configuration management
  • IT asset management
  • Network management
  • Business Service Management
  • DBMS management .
  • Server management
  • Application management
  • Event management
  • Job scheduling

5
IT Service Management Products Services
  • ITSM Services
  • ITIL Process Maturity Assessment provides
    Organizations with an assessment for ITIL process
    maturity within the establishment. It uses an
    approach to evaluate the organizations
    effectiveness in managing key activities
    described in the operational and tactical areas
    of the ITIL IT service management best practices
    framework.
  • ISO 20000 Assessment and Certification provides
    a formal and universal standard for organizations
    seeking to have their service management
    capabilities audited and certified. ISO/IEC 20000
    is the first formal international standard
    specifically related to IT service management.
    AlkanCIT ISO/IEC 20000 consulting practice
    provides a rapid assessment of the current state
    of Organizations ITSM processes, policies, and
    current capabilities to achieve certification and
    your key business objectives.

6
IT Service Management Products Services
  • ITSM Services (cont.)
  • Implementation of IT Management / ITSM Projects
    AlkanCIT has extensive experience in the
    implementation of ITSM projects with major
    Organizations including Telecom operators,
    financial institution, Airline Carriers etc.
    AlkanCIT implementation team is comprised from a
    number of certified consultants in different
    domains . AlkanCIT team follows state of the art
    implementation standards to make sure that the
    ITIL implementation is beneficial for the
    Organization
  • ITIL Training and Certification . The training
    focuses on taking a holistic approach to IT
    service management through the use of processes,
    and workflows. The courses also prepare
    participants for the examination leading to the
    certificate in IT service management,

7
ECM Overview
It is the set of technologies and tools used to
Capture, Manage, Store, Preserve and Deliver
content across the enterprise allowing to help
organizations manage and secure their
unstructured content through all phases of this
content lifecycle
8
  • ECM Products and solutions
  • Document Management/Archiving Solutions
  • Business Process Management
  • Web Content Management
  • Information Rights Management
  • Records Management
  • Digital Asset Management

9
Enterprise Asset Management Overview
Enterprise Asset Management (EAM) is an
integrated solution used to design, build,
procure, operate, maintain, modify and dispose
enterprises assets such as buildings, real
estate, facilities, fleet
OPERATIONAL SYSTEMS Mobile Dispatch GIS Outag
e Management SCADA/DCS Document Management Dat
a Historian
ENTERPRISE MANAGEMENT Customer Information Syste
m Financial Management Human
Resource Management Business Intelligence
KPIs Unitization Reporting
10
Virtualization Overview
Virtualization is a technology that lets
Organizations run multiple virtual machines on a
single physical machine, sharing the resources of
that single computer across multiple
environments. Virtualization technology
improves IT resources utilization and increases
the flexibility needed to adapt to changing
requirements and workloads. Also virtualization
allows and facilitates Disaster Recovery,
Business Continuity and Data Protection. Accordin
g to Gartner, Virtualization is ranked as one of
the top 10 technologies in 2008 2009 and 2010.
April 11, 2014
11
Virtualization Overview
12
Gartner Identification for the Top 10 Strategic
Technologies
  • Gartner definition of Strategic technology
  • one with the potential for significant impact on
    the enterprise in the next three years.
  • significant impact include a high potential for
    disruption to IT or the business, the need for a
    major dollar investment, or the risk of being
    late to adopt.
  • These technologies impact the organization's
    long-term plans, programs and initiatives. They
    may be strategic because they enable strategic
    advantage from early adoption.

April 11, 2014
13
Gartner Identifies the Top 10 Strategic
Technologies for 2008,
  • The top 10 strategic technologies for 2008
    include
  •  
  • Green IT.  
  • Unified Communications. 
  • Business Process Modeling.  
  • Metadata Management. 
  • Virtualization  
  • Mashup Composite Apps. .
  • Web Platform WOA. .
  • Computing Fabric. 
  • Real World Web.  
  • Social Software. 

April 11, 2014
14
Gartner Identifies the Top 10 Strategic
Technologies for 2009,
  • The top 10 strategic technologies for 2009
    include
  • Virtualization.  
  • Cloud Computing.
  • Servers Beyond Blades. 
  • Web-Oriented Architectures.
  • Enterprise Mashups.
  • Specialized Systems.
  • Social Software and Social Networking.
  • Unified Communications.
  • Business Intelligence.
  • Green IT.

April 11, 2014
15
Gartner Identifies the Top 10 Strategic
Technologies for 2010,
The top 10 strategic technologies for 2010
include Cloud Computing. Advanced Analytics.
Client Computing. IT for Green. Reshaping the
Data Center.. Social Computing. Security
Activity Monitoring. Flash Memory.
Virtualization for Availability. Mobile
Applications.
April 11, 2014
16
Virtualization for Availability (Acc. To Gartner)
. Virtualization has been on the list of top
strategic technologies in previous years. It is
on the list this year because Gartner emphases
new elements such as live migration for
availability that have longer term implications.
Live migration is the movement of a running
virtual machine (VM), while its operating system
and other software continue to execute as if they
remained on the original physical server.
April 11, 2014
17
Virtualization for Availability (Acc. To
Gartner),
  • . The key value proposition is to displace a
    variety of separate mechanisms with a single
    dial that can be set to any level of
    availability from baseline to fault tolerance.
  • . Expensive high-reliability hardware, with
    fail-over cluster software and perhaps even
    fault-tolerant hardware could be dispensed with,
    but still meet availability needs.
  • This is key to cutting costs, lowering
    complexity, as well as increasing agility as
    needs shift.

April 11, 2014
18
The Result Saving Energy
Financial Energy
Human Energy
Earths Energy
Capital and datacenter costs
Average power,cooling and realestate needs
Time spent on routine admin tasks
Organizations are looking at ways to cut costs,
betterutilize assets, and reduce implementation
and management time and complexity.
Virtualization addresses all of these
concerns. Gartner
Source Gartner Dataquest Insight
Virtualization Market Size Driven by Cost
Reduction, Resource Utilization, and Management
Advantages, Jan09
19
Recent CIO Surveys Agree Virtualization is the
Top CIO Priority in a Tough Economic Environment
Source Merrill Lynch CIO Survey, Oct 28th,
2008 Source Goldman Sachs IT Spending Survey,
Nov 2nd, 2008
20
Why Virtualization Is Hot, Hot, Hot.
Trend 1 Hardware is underutilized (1) The
rapid doubling of processing power has had a
tremendous impact on daily activities So, if you
take year one as a base, with, say, processing
power of 100 million instructions per second
(MIPS) available, then in year two, there will be
200 in year three, 400 by year 10 today the
hardware is so powerful that software typically
uses only a small portion of the available
processing power. And this causes a different
type of problem..
April 11, 2014
21
Why Virtualization Is Hot, Hot, Hot.
Trend 1 Hardware is underutilized(2) Today,
many data centers have machines running at only
10 or 15 percent of total processing capacity. In
other words, 85 or 90 percent of the machines
power is unused. Most companies arent able to
take advantage of the increased power available
to them. After all, if youre hauling a 50-pound
bag of cement, having a truck come out that can
carry 20,000 pounds instead of this years
model that can only carry 10,000 pounds is pretty
irrelevant for your purposes.
April 11, 2014
22
Why Virtualization Is Hot, Hot, Hot.
Trend 1 Hardware is underutilized(3) However,
a lightly loaded machine still takes up room and
draws electricity, so the cost of todays
underutilized machine is nearly the same as if it
was before. It doesnt take a rocket scientist
to recognize that this situation is a waste of
computing resources. And, guess what? With the
steady march of HW Technology, next years
machine will have twice as much spare capacity as
this years .
April 11, 2014
23
Why Virtualization Is Hot, Hot, Hot.
Trend 1 Hardware is underutilized(4)
Obviously, there ought to be a better way to
match computing capacity with load. And thats
what virtualization does by enabling a single
piece of hardware to seamlessly support multiple
systems. By applying virtualization,
organizations can raise their hardware use rates
from 10 or 15 percent to 70 or 80 percent,
thereby making much more efficient use of
corporate capital
April 11, 2014
24
Why Virtualization Is Hot, Hot, Hot.
Trend 2 Energy costs go through the roof
(1) The increasing march of computerization
discussed means that every company is using more
power as their computing processes expand. Power
costs, have skyrocketed, making power a more
significant part of every companys budget. In
fact, for many companies, electricity now ranks
as one of the top five costs in their operating
budgets.
April 11, 2014
25
Why Virtualization Is Hot, Hot, Hot.
Trend 2 Energy costs go through the roof
(2) The cost of running computers, coupled with
the fact that many of the machines filling up
data centers are running at low utilization
rates, means that virtualizations ability to
reduce the total number of physical servers can
significantly reduce the overall cost of energy
for companies.
April 11, 2014
26
Why Virtualization Is Hot, Hot, Hot.
Trend 3 System administration costs
mount Computers dont operate on their own.
Every server requires care and feeding by system
administrators who, as part of the operations
group, ensure that the server runs properly.
April 11, 2014
27
Why Virtualization Is Hot, Hot, Hot.
For every 1 spent on hardware, companies spend
3 to manage
Source IDC Study 2009
28
Why Virtualization Is Hot, Hot, Hot
Trend 3 System administration costs mount
(2) Common system administration tasks
include monitoring hardware status replacing
defective hardware components installing
operating system (OS) and application software
installing OS and application patches monitoring
critical server resources such as memory and disk
use and backing up server data to other storage
mediums for security and redundancy purposes.
April 11, 2014
29
Why Virtualization Is Hot, Hot, Hot
Trend 3 System administration costs mount
(3) System administrators are usually located
with the servers due to their need to access the
physical hardware, the job can not be off
shored. The steady increase in server numbers has
meant demand for system administration increase.
virtualization offers the opportunity to reduce
overall system administration costs by
reducing the overall number of machines that need
to be taken care of.
April 11, 2014
30
Why Virtualization Is Hot, Hot, Hot.
Trend 3 System administration costs mount
(4) Although many of the tasks associated with
system administration (OS and application
patching, doing backups) continue even in a
virtualized environment, some of them disappear
as physical servers are migrated to virtual
instances. Overall, virtualization can reduce
system administration requirements by 30 to 50
percent per virtualized server, making
virtualization an excellent option to address the
increasing cost of Opex.
April 11, 2014
31
Benefit of Instant Provisioning
Configure hardware
Install OS
Configure OS Tools
Assign IP Addr
Configure Network
Procure hardware
20-40 hrs of work 4-6 week lead time
lt1 hour of work 1-2 days lead time
Deploy from Template
Power on VM
  • Provisioning time reduced to minutes instead of
    days or weeks

32
Why Virtualization Is Hot, Hot, Hot.
Trend 4 Data Centers Run Out of Space(1) The
business world has undergone an enormous
transformation over the past 20 years. In 1985,
the vast majority of business processes were
paper based. Computerized systems were confined
to so-called backroom automation payroll,
accounting. Business process after business
process has been captured in software and
automated, moving from paper to computers. The
rise of the Internet has exponentially increased
this transformation.
April 11, 2014
33
Why Virtualization Is Hot, Hot, Hot.
Trend 4 Data Centers Run Out of (2) IDC
estimates that total storage shipped will
increase 50 percent per year for the next five
years. The net effect of all this is that huge
numbers of servers have been put into use over
the past decade, which is causing a real-estate
problem for companies.
April 11, 2014
34
Virtualization Benefits
  • Resources Optimization by Reducing capital and
    operational costs
  • Reduce No. of Servers, reduce operating power,
    reduce cooling power and finally reduce data
    center space requirements.
  • Elimination of Planned and Unplanned Downtime.
  • Full Data Protection for Business-Critical IT
    Infrastructure.
  • Build Reliable and Efficient Disaster Recovery
    Plans.
  • Improved IT flexibility and responsiveness.
  • Improve enterprise desktop management control
    with faster deployment of desktops and fewer
    support calls due to application conflicts.

35
AlkanCIT Services
36
Virtualization Assessment (Capacity Planning)
37
Virtualization Assessment (Capacity Planning)
Free of Charge till the end of the year
Gives organizations a clear view of server
consolidation opportunities within the existing
physical IT infrastructure. We assess current
server landscape to determine the potential costs
and savings. Capacity Planning rapidly collects
infrastructure metrics and provides a detailed
report of resource utilization (CPU, RAM and
Network utilization percentages) with
recommendations. A Detailed report of expected
Cost savings is also provided.
38
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39
IT Infrastructure Consolidation
40
IT Infrastructure Consolidation
  • The Cost of constant physical expansion for data
    storage, can be greatly reduced though the
    virtualization of server and storage
    environments. As a result, most of the
    organizations worldwide are realizing the benefit
    of virtualization solutions and it is becoming a
    primary focus in the design and implementation of
    further data centers.
  • AlkanCIT provides the most suitable
    virtualization solutions that will cut capital
    and operating costs while increasing IT service
    delivery without being locked into limited
    choices of operating systems, applications, and
    hardware.

41
Desktop Virtualization
42
What keeps you up at night?
Information and data is our most important asset.
We spend too much time recovering lost data from
stolen laptops.
How do I maintain or improve desktop management
when Im required to do more with less?
Windows 7 is here, I need to prepare for it!
I spend a lot of time on desktop support calls.
But I really need to focus on strategic IT
initiatives that really add value.
It is difficult to respond quickly when employees
are mobile and scattered across the world.
43
Desktop virtualization is the answer now
  • Lower TCO by 50
  • Ease Windows 7 migration
  • Technology is ready
  • User adoption on the rise

44
Desktop Virtualization
  •  AlkanCIT delivers comprehensive solutions that
    provide the ability to Configure, deploy and
    maintain hardware-independent desktop virtual
    machines from central locations for simpler
    management and more efficient desktop
    provisioning by encapsulating the desktop
    operating system, applications, and user data as
    a set of files that can be stored centrally.

45
Reduction of cost is achieved in different ways.
Reduce Desktop TCO by up to 50
CAPEX Savings
50 More VMs per server
70 Reduction in storage costs
OPEX Savings
50 Average fewer help desk calls
55 Less desktop management time
Customer examples compiled from typical cases
in the industry
46
Business Continuity And Disaster Recovery
47
Challenges of Traditional Disaster Recovery
Dependent on perfect training, documentation, and
execution
Complex recovery processes and infrastructure
  • Failure to meet recovery requirements
  • Recovery takes days to weeks
  • Recovery tests often fail
  • Significant IT time and resources consumed

?
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48
Virtualization for Disaster Recovery
Customers
55 of customers using virtualization for
BC/DR (1 reason for virtualization behind
consolidation/resource utilization)
49
Business Continuity And Disaster Recovery
  • Due to the ongoing advancements in the business
    strategy as well as technology innovation,
    response to security threats, application
    changes, and capacity growth business have become
    increasingly dependent on complex IT
    environments.
  • And as the business dependence on IT increases
    the less you are able to interrupt services for
    both internal and external users is more
    important. For this reason business continuity
    has become a vital necessity in the business
    world especially for organizations operating
    around the clock worldwide and need to be
    globally present 24/7.

50
  • suitable virtualization solutions that fit within
    the clients budget.
  • It helps in eliminating the cost and
    unpredictability of traditional disaster recovery
    solutions, build highly effective disaster
    recovery plans.

51
Data Center Management
52
The Reality in Most Datacenters
53
Data Center Management
  • Administrators usually have a limited insight of
    the status of IT services which increases risk
    exposure and IT outages. IT departments are also
    weighed down by numeral requests for providing IT
    services or updating current ones. They are stuck
    wasting cycles on mundane tasks, and dont have
    time to focus on what really matters.
  • Through the different solutions that AlkanCIT
    offers, it enables the organization to have full
    control over its physical and virtual environment
    under one management platform.

54
  • Servers become dynamic software files that can be
    provisioned, managed, secured and protected with
    greater speed and efficiency using an on-demand
    pool of infrastructure resources. Applications
    can be delivered seamlessly with the highest
    level of availability and service levels, without
    the cost and complexity of traditional IT
    solutions.

55
VMware The Proven Industry Leader
  • Company Overview
  • 1.9 billion in 2008 revenue
  • Over 2 billion in cash
  • 20 operating margins
  • 7,000 employees worldwide
  • 5th largest infrastructure software company in
    the world
  • Proven in the Trenches
  • 150,000 VMware customers
  • 100 of Fortune 100
  • 100 of Fortune Global 100
  • 96 of Fortune 1000
  • 95 of Fortune Global 500

56
VMware The Proven Industry Leader
  • Company Overview
  • 1.9 billion in 2008 revenue
  • Over 2 billion in cash
  • 20 operating margins
  • 7,000 employees worldwide
  • 5th largest infrastructure software company in
    the world
  • Proven in the Trenches
  • 150,000 VMware customers
  • 100 of Fortune 100
  • 100 of Fortune Global 100
  • 96 of Fortune 1000
  • 95 of Fortune Global 500

89 of all virtualized applications in the world
run on VMware. Gartner, December 2008
57
Alkan Roadmap
58
Solution Competencies
Virtualization Management
Desktop Virtualization
Business Continuity
59
Alkan CIT Initiative
  • Let us work Together on Virtualizing the Oil
    Gas Sector to enable a strategic advantage from
    early adoption.

60
Thank You
April 11, 2014
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