Kuwait Computer Company

1

Hasibat Information Technologies Co. K.S.C.C.
Major Projects
Visit us at www.hasibatit.com
2
Hasibat Information Technologies Co. (HIT)

• HIT was established in May 2004 as a Kuwaiti
  closed shareholding company with a capital of One
  Million Kuwaiti Dinars

• Began providing IT solutions and services in
  Kuwait the region in 1983 under the name of
  Kuwait Computer Company (Hasibat)

• Hasibat was the First Publicly-Traded IT Company
  listed in Kuwait Stock Exchange

• Continue to grow in all directions
• Revenue
• Number of staff
• Products Markets
• Strategic Vision and Mission

3
Our Vision

• To be the pioneer in providing IT solutions
  services in the region

4
Our Culture

• Strong emphasis on Customer Satisfaction,
  Individual Initiative, Continuous learning and
  the pursuit of excellence.
• Minimum bureaucracy which results in faster and
  better service for our customers.

5
Why HIT
Strong History and Well Established Foundation
Business Know-how
Delivering Performance
The Right Solution
Unique Professional Services
Distinguished Proven Methodology
Long-term Relationship with Customers
High Quality Project Management
On-going Support
Leading Industry Partners
Skilled and Certified Team
Understanding Market Needs
6
Hasibat Completed Projects
Successfully Completed Projects
Kuwait Airways IT Infrastructure Outsourcing
Project

Upgrade of Storage at Burgan Bank
Security infrastructure at KIN
Maintenance of network at Al Ahli Bank
Providing Technical Support Manpower for Joint
Operations
Providing Software programmers for PAI
Wataniya Telecom storage upgrade
KUNA customized ERP system
7
Hasibat Completed Projects
Successfully Completed Projects
Project Office Management at Kuwait Finance House

Workflow Implementation at Burgan Bank
Internet Banking at Burgan Bank
Implementation of various EFT Solutions at Burgan
Bank
Smart Building City Tower
Network Cabling Infrastructure at the Public
Institute For Social Security
Network Infrastructure For Burgan Bank (Al-Aseer
Towers)
Integration of Voice Data at Investment Dar
8
Kuwait Airways Corporation
Customer Name
Kuwait Airways Corporation
Kuwait Airways is the national carrier of
Kuwait connecting Kuwait to the world. It covers
nearly 30 countries and flies to over 125 cities.
It has around 17 aircraft and employs over 10,000
people all across the world.
Profile
The IT division of the airlines, local and across
the globe, was outsourced to Hasibat. The scope
of services included providing VPN connectivity
IT infrastructure in Kuwait in their branches
across the globe. The scope also included
Networking Services (WAN LAN), Desktop
Printing, Email, Security management, Helpdesk
services, Servers management.
Solution
Contact Info Name Designation Tel Email
Engr Hadeel Information Technology 24347777 had
eel_at_kuwaitairways.com
9
Kuwait Information Network
Customer Name
Kuwait Information Network
The KIN network integrates all Government
computer networks (Network to Network
connection) in one infrastructure for the purpose
of information security, data sharing, process
automation, application integration and online
services. It is the backbone for the operations
of the government ministries to interact with
each other.
Profile
Firewalls on each government entity NOC
Firewall VPN Access for each government
entity Virus Protection for communication between
government entities. Internet Security (Firewall,
DMZ) KIN Security Policy Internet / E-Government
Portal Infrastructure
Solution
Contact Info Name Designation Tel Email
10
Joint Operations
Customer Name
Joint Operations

Profile
It is a joint venture of Kuwait Gulf Oil Company
(K.S.C.) and Saudi Arabian Chevron Inc.

• Providing the following on-site technically
  qualified manpower
• PC Engineers
• Helpdesk desk support staff
• Supervisors

Solution
Contact Info Name Designation Tel Email
11
Public Authority for Industry
Customer Name
Public Authority for Industry

Profile
PAI is a local body formulated for industrial
development in Kuwait region. HIT undertakes
Oracle consultancy on-site support.

• Providing the following on-site technically
  qualified manpower
• Oracle developers
• Oracle programmers
• Oracle functional consultants

Solution
Contact Info Name Designation Tel Email
12
Wataniya Telecom
Customer Name
Wataniya Telecom
Wataniya Telecom is a leading telecom solutions
provider in Kuwait. It provides a range of
telecom services from cellular services, GRPS,
EDGE, to 3G.
Profile
The solution included upgrading the memory of the
core servers. Also installation of the high
availability high end storage from HP.
Solution
Contact Info Name Designation Tel Email
13
KUNA
Customer Name
Kuwait News Agency
KUNA is the central news agency of the Kuwait
government providing authoritative news from the
government sources to the people of Kuwait and to
the world.
Profile
The solution included providing customized ERP
application to support the finance division.
Solution
Contact Info Name Designation Tel Email
14
Project Office Management at Kuwait Finance House
Customer Name
Kuwait Finance House
Kuwait Finance house is a public shareholding
company. The principle activities of KFH include
the provision of banking services, the purchase
and sale of property and other trading activities
including project construction for its own
account as well as for third parties. Kuwait
Finance House is diversified into sectors like
banking, commercial, financial and investment.
Profile
The core banking system implementation required
Project Office team provided Project Office
Support to the Core Banking support for it to go
ahead. Hasibat System implementation of Kuwait
Finance House for a period of one year. The
project involved a team consisting of one person
from Hasibat and one from the Customers side,
which was completed at one particular
location. Dr. Waleed Al-Hassawi GM
Information Technology 2435450 hasawi_at_itsq8.com
Issue
Solution
Contact Info Name Designation Tel Email
15
Workflow Implementation at Burgan Bank
Customer Name
Burgan Bank Burgan Bank S.A.K. is a public
shareholding company and the youngest commercial
bank in the State of Kuwait. It is committed in
developing its Private Banking activities,
enhancing Treasury Operations, and expanding the
bank's Retail products.
Profile
Issue
Burgan Bank wanted to enhance and provide
systematic Loans services to its
customers. Hasibat studied the needs of the Loan
department and implemented a workflow solution
using Ultimus Workflow Suite of products in
automating the Loan Approval process for Consumer
and Corporate Loans at the Bank. This process not
only saved on time but also help in building a
systematic process. Ms. Lamya Al-Tabtabei General
Manager IT Operations Group 2439000 lamya_at_bur
gan.com
Solution
Contact Info Name Designation Tel Email
16
Internet Banking at Burgan Bank
Customer Name
Burgan Bank Burgan Bank S.A.K. is a public
shareholding company incorporated in the State of
Kuwait by Law Decree dated 27 December 1975
making it the youngest of the commercial banks in
the State of Kuwait.
Profile
Issue
Burgan Bank wanted to increases revenues, reduce
costs and maximize return on investments and more
over provide its valuable customers with the most
effective and efficient services keeping the
customers convenience in mind. Hasibat team
implemented Internet Banking Solution at Burgan
Bank in a year, currently live as
www.beeebank.com. The implementation consisted of
integrating with the banks back-end core banking
solution as well as customizations for local
requirements. The implementation partner of
Hasibat for this project was CR2 whose BankWorld
product has been licensed to Burgan Bank. The
project involved a strong team of ten from
Hasibat and six from the customer side at one
particular location.
Solution
17
Implementation of various EFT Solutions at Burgan
Bank
Customer Name
Burgan Bank Burgan Bank S.A.K. is a public
shareholding company and the youngest commercial
bank in the State of Kuwait. It is committed in
developing its Private Banking activities,
enhancing Treasury Operations, and expanding the
bank's Retail products.
Profile
Issue

• Burgan Bank wanted to be in the competition by
  providing its customers with maximum benefits by
  banking through a Bank Card.
• Hasibat Business solution team studied and
  analysed the requires of the bank and implemented
  the following solutions
• BASE24 ATM/POS Switch and transaction
  management system
• E24 Internet Payment Gateway
• GenCard Debit and Credit Card Management
  System
• Monad Multi-Function SmartCard Solutions
• Our team implemented e24 payment gateway first.
  After Burgan bank went live, it was followed by
  BASE24 and GenCard. Monald being a very complex
  solution for SmartCard implementation, it has
  been postponed till the strategy on issuing of
  multi-function cards have been set in conjunction
  with EMV implementation as per Visa and
  MasterCard regulations.
• The implementation partner for this project was
  ACI Worldwide whose products mentioned above
  where licensed to Burgan Bank. The project was
  successfully completed in 20 months with a strong
  team of 12 from Hasibat and six from the
  customers end at one particular location.

Solution
18
Smart Building City Tower
Customer Name
United Real Estate Company United Real Estate
Company was established in 1973. The company is
into performance of all reality activities,
mainly buying and selling lands and buildings,
its rent and lease.
Profile
Issue
Major problem facing firms today is the ability
to hire and retain the technical talent necessary
to design, implement and maintain the technology
solutions that businesses need, that is to have
reliable and integrated communication
capabilities. Businesses need immediate and
reliable access to telephone, fax and Internet
services. United Reality Company approached
Hasibat for Smart building technology, which
could solve problems for tenants. Hasibat team
took the charge of supplying and implementation
of Cabling, Networking, Infrastructure and Voice
Over IP Telephony to make City Tower the first
smart building in Kuwait. A state-of-the-art
work environment, including full in-building
network access, voice service, and affordable,
reliable and high-speed Internet access. The
project required a strong team of seven from
Hasibat customer service department to complete
the project successfully in a record time of six
months.
Solution
19
Network Cabling Infrastructure at the Public
Institute For Social Security
Customer Name
Public Institute For Social Security The Public
Institution for social security is a public
institution, which has an independent budget and
has a body corporate. It is subjected to the
supervision of the Minister of Finance. The
social security system in Kuwait is effectively
managed with the help of advanced infrastructure
and information technologies. 
Profile
Issue
Pubic Institute For Social Security wanted
advanced networking, cabling and infrastructure
for its new head quarters in Kuwait, for which it
approached Hasibat to go hand in hand to
accompalish this task. Hasibat team from the
Customer Service Department took charge of
Installation of Networking, Cabling and
Infrastructure at the new head quarters of PIFSS.
The project involved a team of two engineers from
Hasibat, which was successfully completed in a
period of five months.
Solution
20
Network Infrastructure For Burgan Bank (Al-Aseer
Towers)
Customer Name
Burgan Bank Burgan Bank S.A.K. is a public
shareholding company and the youngest commercial
bank in the State of Kuwait. It is committed in
developing its Private Banking activities,
enhancing Treasury Operations, and expanding the
bank's Retail products.  
Profile
In order to stay ahead in the market place Burgan
Bank decided on opening a new head quarters in
the heart of the city. For which it required
proper Infrastructure and Networking for
effective and efficient IT related activities.
  Our team in Hasibat is always confident of
handling projects related to Infrastructure and
Networking by its past experiences in such
projects, which are huge and diversified. The
project carries the task of networking and
infrastructure handled by a team of two from
Hasibat, currently in its last stage of
completion.
Issue
Solution
21
Integration of Voice Data at Investment Dar
Customer Name
The Investment Dar Company   Investment Dar Co.
is a major player in investment and financing in
Kuwait. Its activities involve conducting all
financial transactions in accordance with Islamic
sharea and regulations, providing consumers with
credit facilities. Managing financial portfolios,
investing and developing its customer funds in
all types of national and international
investments. Investing in real estate,
manufacturing, agricultural and other economic
sectors. 
Profile
Issue
Investment Dar has around 130 employees at 4
branches around Kuwait. In order to work
effectively and efficiently, Investment Dar
wanted to professionally and systematically
handle its data. Hasibat team was faced with the
challenge of networking and integrating the voice
and data.   A team of five from Hasibat studied
the client requirements and successfully
accomplished the task of networking and
integration of voice and data with the help of
Compaq and alpha machines in a span of 3 months.

Solution
22
Thank You !