Governor

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Governors Office of Homeland Security
Emergency Preparedness
Business
EOC
National Incident Management Systems and Advanced
Technologies (NIMSAT) Institute
May 2010
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Response to Gustav/Ike

• Public-Private Partnerships
• Mobilized products and services from private
  sector
• Mobile food kitchen (savings, service)
• 23.8 million dollars donations
• Enhanced situational awareness from the private
  sector
• Wal-Mart shortages of fuel
• Economic Consequence Assessment CIKR
• Reported disruptions to operating capacity of 120
  petroleum, natural gas, chemical and electricity
  facilities (CITGO Refinery, Entergy, Henry Hub,
  LOOP, Ports)
• Economic impact to Oil Gas industry 7.6B -
  8.3B

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Private Sector

• Disaster Recovery and Resiliency are directly
  connected to the private and nonprofit sector
• Owns 98 supply chains and distribution networks
• Operates 85 of Critical Infrastructures and Key
  Resources (CIKR)
• Has the expertise and assets, but unable
• to support without organized direction

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Louisiana Business Emergency Operations Center
A Partnership Of
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Gulf of Mexico Oil Spill

• Team from LED, NIMSAT, and LSU calculating
  economic impact of spill.
• Industries and areas of interest include tourism,
  fishing, wildlife, ecosystem, litigation,
  transportation, clean up costs, etc.
• Custom LA BEOC web portal to serve as
  clearinghouse for unique ideas for oil spill
  clean up.

If businesses have a specific type of technology
that our experts think can be incorporated into
the emergency response operationswe are asking
them to be deployed immediately. -Governor
Bobby Jindal
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Louisiana BEOC Mission

• To support disaster management in Louisiana by
• Developing an accurate understanding of economic
  impacts to critical infrastructures and major
  economic drivers
• Coordinating businesses and volunteer
  organizations with the public sector
• Through the Louisiana BEOC, the State of
  Louisiana will
• Improve disaster preparedness and response
• Reduce reliance on FEMA and other federal
  assistance
• Maximize business, industry and economic
  stabilization
• Return the business environment to normal
  operations quickly 

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Louisiana BEOC Goals

• Goal 1 Pre-disaster Preparedness and Resiliency
  Get a Game Plan
• Goal 2 Facilitate bi-directional communication
  of critical information between the public sector
  and businesses to acquire comprehensive
  situational awareness
• Goal 3 Estimate economic impacts of the disaster
  to major economic drivers across the state, as
  well as to Critical Infrastructure and Key
  Resources (CIKR) assets, and the resulting
  impacts to the state and national economy.

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Louisiana BEOC Goals

• Goal 4 Return business environment to normal
  Transition from Response to Recovery Get
  businesses back on-line
• Goal 5 Maximize the use of Louisiana businesses,
  or national private sector resources, to provide
  needed emergency unplanned products and services
• Goal 6 Assist GOHSEP Unified Logistics Element
  (ULE) team in coordinating products and services
  with Louisiana, regional, and national businesses
  their supply chains
• Goal 7 Coordinate voluntary donations from
  businesses, VOADs and individuals

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Summer and Winter Fuel

• During Gustav and Ike, Wal-Mart notified the
  State of Louisiana that there was a shortage of
  summer fuel in Louisiana to support an evacuation
  and return.
• This information was then communicated through
  the EOC command structure, resulting in an
  executive declaration from Governor Jindal to
  allow winter fuel into the state.
• Bi-directional information will be able to flow
  between the private sector and government
  allowing for improved response.

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MRE vs. Hot Meals

• During Hurricanes Gustav and Ike, the state
  engaged the Louisiana Restaurant Association to
  provide hot meals to affected communities instead
  of distributing MREs through the traditional
  PODs.
• By utilizing private sector vendors, the state
  was able to save approximately 630,000. The
  meals were served faster, it saved the state
  629,000, and it injected 2.8 million into
  Louisiana businesses instead of sending that
  money out of state.
• Private vendors have the ability to set up
  multiple locations that serve hot meals to
  replace PODs whenever possible.
• Operating PODs is very expensive and can only
  support those who are able to travel to the PODs.

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Soft vs. Hard Shutdown

• The private sector has requested they be informed
  of an evacuation order a few hours prior to the
  public to ensure a soft shutdown.
• This means that a grocery store would be able to
  put away their produce and frozen foods away
  before all of their employees leave the stores to
  evacuate the area.
• The LA BEOC would be a means in which the
  communication between the government and the
  private sector could exist.
• These stores will be able to reopen faster after
  a disaster because of the store will not have to
  receive these supplies they were able to store
  safely.

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Re-entry Ahead of General Public

• During Hurricane Gustav and Ike many local
  jurisdictions requested that large scale,
  critical private sector partners be allow to
  return to affected communities to open prior to
  the turn of the general public.
• Houma which was affected by Hurricane Gustav
  requested that Wal-Mart be allowed to return
  prior to the return of the general public. The
  State EOC was able to facilitate re-entry
  credentials and Wal-Mart re-established their
  stores operation.
• Employees could return to work, communities could
  purchase needed supplies to return to their
  homes, and monies was injected into the local
  economy.
• This approach allowed the parish to avoid
  significant outside assistance and begin the
  recovery in a timelier manner.

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Pre-Incident Identification of Partners

• Many parishes are identifying key, critical local
  private sector partners that are essential to
  support the return of communities following a
  disaster by working with local economic
  development organizations, chambers of commerce
  and trade organizations.
• Each business is listed as priority re-entry
  entities by parish officials and are allowed into
  the affected area to assess and open operations
  well before the general public returns.
• Each parish is different and will deem varying
  industries as critical.
• Some examples include utilities, hospitals,
  telecommunications, media, and large economic
  drivers are critical to the re-establishment of
  services that are necessary to sustain life and
  commerce following a critical incident.

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Private Sector Benefits

• The LA BEOC represents an opportunity for the
  state to easily identify vendors that provide
  needed commodities and/or services before they
  are needed.
• Contracts will be secured for Louisiana
  businesses when they will need business the most.
  
• Businesses will have the opportunity to register
  on the LA BEOC website at any time. Registration
  is beneficial to the companies because they will
  have access to emergency contracts, priority
  information from the state, and an avenue to
  communicate their problems to the state during an
  emergency.

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What the Louisiana BEOC is

• Voice for the private sector
• Force Multiplier for State Resiliency through
  business preparedness, response, and recovery
• Your Ideas??

What the Louisiana BEOC is NOT

• Not a platform for solicitation
• Not just for businesses that they represent
• Not about preferential treatment or acquiring
  business intelligence for a limited few

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LA BEOC Technologies

• Development of technologies that enhance
  emergency management professionals to manage
  emergencies.
• Emergency Mangers to define what technologies are
  needed.
• Technology must provide value to emergency
  managers

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Louisiana Energy Reliability Supply Chain

• Energy CIKR consequence modeling
• Analyze platform-to-pump fuel supply chain
• Develop model to predict gasoline demand by
  evacuating traffic
• Monitor fuel use, measure traffic volume

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CIKR Economic Impact
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Analysis La Retailers Association PODS
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Gulf of Mexico New England Natural Gas
Dependency
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Intelligent Levees (iLevee)

• Louisianas critical infrastructure
• 350 miles of flood protection
• Metropolitan New Orleans
• State of the art CI protection system
• Monitoring Sensors
• Data Communication networks
• First responders
• HPC system for real-time monitoring
• Impacts to CI on Human, Economic, Governance,
  and Psychological Capabilities
• Partners
• GeoComp, PB Americas, Inc., Shannon Wilson,
• James Lee Witt Associates, SMARTEC, TIE
  Technologies

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LA BEOC Designed for Collaboration

• Flexible (EOC, Classroom and Collaboratorium)
• Secure (Physical, Access and Encryption)
• Easy to use (Customized to task and Supported)
• Robust (Layers of Redundancy)
• Effective (Functionality and Cost)
• Physical and virtual (Interface and OS
  independent)
• Platform Agnostic (Any device and any standard)

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LA BEOC Physical Structure
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LABEOC Overarching Benefits

• Increase bi-directional information flow between
  the private sector and government in times of
  emergencies
• Communicate to the private sector that business
  matters, and the LABEOC will support them
• Businesses are critical to the State and are key
  stakeholders during emergencies
• Fiscally responsible approach for taking care of
  citizens  faster, cheaper, better

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LABEOC Next Steps

• Development of operational plan for interface
  between all public, private, non-profit
  stakeholders for this hurricane season
• Identify and support the management of AidMatrix
  and WebEOC (LAVOAD, GOHSEP, Private Sector,
  Charities/Philanthropic Community, CAN, etc)
• Identify mechanism for sharing information
  between all stakeholders vis a vis urgent needs
  at the State level
• Develop Economic Impact and CIKR information
  interfaces
• Community outreach to all stakeholders

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Business
EOC