KX-TDA200/100 System (Ver.1.0)

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KX-TDA200/100 System (Ver.1.0)
Chapter 10CTI (TAPI2.1/CSTA)

• Panasonic Communications Co., Ltd.
• Network Business Company
• Edition 1.1 27 Jan., 2003

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Chapter 10 CTI (TAPI2.1/CSTA)
1. Feature 1/5 2. Connection
Interface 3/5 3. The Module
Configuration of TAPI 2.1 4/5 4. System
Requirement 5/5
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8. CTI Interface (1/5)
(Feature)
Feature -TAPI2.1 Interface Support (TAPI is the
Microsoft Telephony Application Programming
Interface. TAPI allows a developer to implement a
range of communications applications.) - CSTA
Interface Support (CSTA is one of interface that
provides access to telecommunication functions.
CSTA can be used with APIs, such as TAPI, JTAPI,
JavaPhone, CallPath, TSAPI etc.)
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TDA V1 CT Software Diagram
8. CTI Interface (2/5)
Client PC (Windows2000/XP/Me)
OSWindows, etc.CT-APITAPI2.1CT-LinkCSTA
Phase-3 Application PC-Phone PC-Console CMS2
PMSi(Hotel)
Ether
CSTA client application
TAPI application
TAPI2.1
Remote TSP
CTI server
Server PC (Windows2000/XP)
TAPI2.1 server application / PMSi
CSTA Server application
TDA200 TDA100
CT - API
Remote module
TAPI2.1
CT-LinkCSTA Phase3
TAPI TSP
USB / Ether
Windows, Linux, etc.
Windows
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8. CTI Interface (3/5)
(Connection Interface)
MPR Card
Connection Interface -USB Interface by Built in
Interface -Ethernet(10Base-T) Interface by
CTI-LINK card
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8. CTI Interface (4/5)
(The Module Configuration of TAPI 2.1)

• PCC provide TSP part of Windows
• 3rd vendor provide Telephony and Client part of
  Windows

Client
Server
Telephony
Telephony
Administration
TAPI
TAPI
REMOTE.TSP
Client
TSP
Provided by 3rd vendor or KME
Provided by MS
Provided by PCC
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8. CTI Interface (5/5)
(System Requirement)
Stand alone System
Client / Server System
Client
Client
Server
Windows XP, Windows ME, Windows 2000, Windows 98
SE
Windows .Net Windows 2000 SERVER,
Windows XP, Windows ME, Windows 2000, Windows 98
SE
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8. CTI Interface (6/6)
(The compatibility with the present CTI
application software)
(1) PMS(KX-A291, 292, 293) It is possible to
use by using special TAPI driver supplied from
PCC. (2) CMS(KX-A296, 297) The present CMS is
not possible to use. KME developing the new CMS.
(3) PSM(KX-A281) It is not possible to
use. (4) SDK(KX-A295) It is not possible to
use.
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Chapter 10CTI (TAPI2.1/CSTA)
Thank you very much !