Citibank

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• Citibank
• Travel Card Program Update

July 2011
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Citibank Travel Card Status

• Merchant Category Codes (MCC)
• MCC templates have received approval by the State
  Comptrollers Office
• Central Liability Billed Accounts (CLIBA)
• Auto-enroll file upload will be submitted to
  Citibank by Monday, July 25th
• CLIBA cards should be received by DTS within7 to
  10 business days. DTS will review for accuracy.
• Distribution of CLIBA cards and Citibank Online
  Training is scheduled for the week of August
  22-26.
• Register with Human Resources Training
  Development
• Course Number AM 559
• Classes at both 1604 and Downtown campuses

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Citibank Online Access

• Cardholders will have access to
• CitiManager and Global Card Management System
  (GCMS)
• System currently requires two user names,
  however, Citibank is working on a single sign-on
  process.

GCMS
Citimanager
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GCMS

• View account summary
• Advanced searches
• Transaction amounts
• Merchant Name

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CitiManager
View transactions and download statements at
CitiManager
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Common Errors on CLIBA Application

• Missing or incorrect signature for account
  administrator
• Missing or incorrect supervisor signature
• Incomplete Application
• No default account number
• Invalid account numbers
• Non-existent
• Not a travel subaccount
• Note Travel cards have been ordered for all
  applications received to date to prevent any
  delays. If your application requires
  corrections, DTS will contact you and request
  the application be corrected before the travel
  card is released.

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JPM Transition/Payment Deadlines

• Fiscal Year End Due Date
• August 22nd
• VP2 to pay CBA card balance from August 10th
  JPMorgan CBA statement are due to DTS by 500
  p.m. for review and approval
• All required supporting documentation must be
  attached
• Must have OPAA approval prior to sending to DTS,
  if applicable
• If CBA card payments are not received by due
  date, you may not receive your Citibank travel
  card until the JPM balance is paid.

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JPM Transition/Payment Deadlines

• Close out JPMorgan CBA Travel Card
• VP2s to pay remaining balances not reflected on
  the August 10th statement are due to DTS by
  September 15th for review and approval.
• CBA cardholders who do not pay in full remaining
  balances are subject to having their Citibank
  travel card deactivated.
• Appropriate Vice Presidents will be notified of
  any past due cardholders within their division
• JPM will cancel all Central Bill Travel Cards
  (CBA) and Individual Billed Accounts (IBA)
• August 31, 2011

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Citibank Contacts

• Customer Service (Card Holder Support)
• 800-248-4553
• On-Line/Web-based Tool Helpdesk
• 800-248-4553, Option 1
• Fraud Early Warning (FEW)
• 800-945-3114

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• Questions??