AppMetrics and SCOM

1
AppMetrics and SCOM

• Working Together to Maximize
• the availability of Your
• applications

2
Operations Manageris a Management Framework

• Its key strength is gathering a broad array of
  events and metrics (a distributed event manager)
  from
• Operating Systems
• Windows 2003 To 2008 Server.
• Network Protocols
• DHCP, DNS, RAS, WINS
• Microsoft Technologies
• Active Directory, IIS, Terminal Services, MSCS,
  MSMQ
• SCOM can also manage MS packaged applications
  such as
• Microsoft Exchange Server
• Microsoft SQL Server

3
But What About Your Custom Business Applications?

• If you need to know whats going in the operating
  environment around your custom application, then
  you use SCOM
• But you will also need to know whether your
  custom application is successfully operating and
  transacting business, as intended. This is when
  you are going to need AppMetrics, with SCOM.
• Microsoft is relying on other vendors to provide
  the expert knowledge for more complex
  application management issues, consultant.
• Which is why, when it comes to managing custom
  developed business applications, Xtremesofts
  AppMetrics and SCOM, is the solution.
• AppMetrics is a great complement to SCOM,
  consultant.

4
Xtremesofts AppMetrics is a Focused Solution

• AppMetrics is geared toward managing applications
  based on
• COM
• .NET Serviced Components
• AppMetrics collects detailed, application
  specific events and metrics from your custom
  business applications
• Collates them from the perspective of your
  application
• Gives you a business view
• Enables you to maximize your custom applications
  effectiveness and availability
• AppMetrics then feeds these alerts to SCOM

5
AppMetrics focuses on
Your legacy Custom Application on COM
Your Custom Application Using .net ServicedCompone
nts
OM does Events Metrics for MS Packaged
Applications
Exchange
SQLServer
Packaged Apps
OM does Events Metrics for Technologies
Technologies
Windows 2003
Active Directory
MSMQ
IIS
MSDTC
DHCP
OM does Events Metrics for Operating Systems
System
CPU
Memory
Disk
Network
File System
Print
6
Architecture
Web Server
AppMetrics Manager and Agent
Mid Tier
Analysis
AppMetrics Display
W2K8
W2K
n tier Application
Email and Pager
Win2.3K
Event Log
COM
Enterprise Mgmt
Data Warehouse
Analysis
Acquisition
Database
Action
SQL Server
7
Operational Management
Value added and other expert management provide
d by ISVs(like Xtremesoft)
Network Mgmt
ChangeMgmt
Microsoft Servers
Hosting Mgmt
Storage Mgmt
Base servermanagementprovided byMicrosoft
Security Management
8
Real-time Application Problem Detection

• Xtremesoft AppMetrics monitors your application
  in real-time, and compares it to your established
  Benchmarks
• COM Application Resources
• Transaction Metrics
• Component Metrics

9
Application Resource Benchmarks
10
Transaction Benchmarks
11
Component Benchmarks
12
SCOM Production Monitors
13
SCOM Health Explorer
14
SCOM Alert View
15
Percent CPU Exceeded Alert
16
Hung Component Alert
17
Application Crash Alert
18
Page Fault Alert
19
Transaction Duration Exceeded
20
Typical other problems that AppMetrics will solve

• Where should I invest development/engineering
  resources?
• Which component and method is slowing down the
  business process?
• Where are the leaks?
• Which component is hanging?
• Where did performance change?

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Methods Summary Report
Solution AppMetrics Methods Summary Report

• Method Duration Graph

• Method Duration Distribution Graph

22
Methods Drill Down Report
Solution AppMetrics Methods Summary Report

• COM Activity
• Method Name
• Start and End Times
• Duration
• 1/10 millisecond accuracy

23
What Exactly Does This Mean?

• SCOM is the general practitioner
• Information that can tell you that an application
  server is sick (or dead)
• AppMetrics is the specialist
• It can diagnose and pinpoint why something is
  happening with the application and do so
  proactively
• An applications CPU or memory use is exceeding a
  threshold a designated transaction is taking
  too long a particular component is aborting or
  failing a components method hangs.

24
The Value Of AppMetrics
AppMetrics tells you that the business logic
in your custom application is transacting
successfully (or not!)

Optional OM management packs let you know SQL
Server database records are being successfully
written and Exchange Server e-mail works
OM tells you DHCP, DNS, Active Directory, WINS,
and MSMQ, are up and running
OM tells you that disks are spinning, CPUs
arent pegged, network packets are flowing
Business Value
25
Xtremesofts Relationship with Microsoft

• Xtremesoft has worked closely with Microsoft over
  the years to build the most comprehensive
  solutions for this platform
• Microsoft Platform Technology Development Teams
• COM
• .NET Enterprise Services
• Microsoft Product Development Teams
• Systems Center Operations Manager (SCOM)
• Microsoft Support and Services Teams
• Prescriptive Architecture Guidance (PAG) Group
• Premier Support Services Middleware Integration
  Team
• Microsoft Consulting Services and the Microsoft
  Technology Centers
• Microsoft IT Operations Teams
• Microsoft ITG ACE Team

26
In Summary

• SCOM alone is used when you want to manage the
• Base operating system
• Infrastructure technologies
• Packaged applications
• AppMetrics manages
• Your custom developed, critical business
  applications
• Providing finer granularity on key MS
  transactional technology and propagating the
  alerts to SCOM
• Now to the demo .