Xtremesoft AppMetrics and Microsoft Operations Manager (MOM)

1
Xtremesoft AppMetrics and Microsoft Operations
Manager (MOM)

• Working Together to Maximize YourApplications
  Availability

2
Microsoft Operations Manageris a Management
Framework

• Its key strength is gathering a broad array of
  events and metrics (a distributed event manager)
  from
• Operating Systems
• Windows 2000 2003 Server, Windows NT UNIX
  with NetIQ XMPs
• Network Protocols
• DHCP, DNS, RAS, WINS
• Microsoft Technologies
• Active Directory, IIS, Terminal Services, MSCS,
  MSMQ
• MOM is also geared towards managing MS packaged
  applications such as
• Microsoft Exchange Server
• Microsoft SQL Server

3
But What About Your CustomDeveloped Business
Applications?

• You need to know whats going on underneath your
  code, in the operating system
• Microsoft Operations Manager (MOM) does this well
• You also need to know whether or not your custom
  code is successfully transacting the business as
  intended
• This is outside MOMs realm of expertise
• Microsoft is relying on other vendors to provide
  the expert knowledge and tools for more complex
  management problems
• Which is why, when it comes to managing custom
  developed business applications, Xtremesofts
  AppMetrics is the solution

4
The Microsoft Viewon Management
Value added and other expert management provide
d by ISVs(like Xtremesoft)
Network Mgmt
ChangeMgmt
Microsoft .NET Servers
Hosting Mgmt
Storage Mgmt
Base servermanagementprovided byMicrosoft
Security Management
5
Xtremesofts AppMetrics Familyof Products are
Focused Solutions

• They are point solutions geared towards
  explicitly managing
• COM, and .NET Enterprise Services
• .NET Serviced Components
• They collect detailed, application specific
  events and metrics for your custom business
  applications
• Collates them from the perspective of your
  application
• Gives you a view that corresponds to your
  businesses
• Enables you to measure and maximize a specific
  custom applications effectiveness and
  availability

6
Who Focuses Where?
AppMetrics does Events Metrics for Custom Apps
Your B2C Retail PurchasingWeb Site App (COM)
Your TradingPartner Supply Chain App (.NET
Server)
MOM does Events Metrics for Packaged
Applications
Exchange
SQLServer
Packaged Apps
MOM does Events Metrics for Technologies
Technologies
Windows 2000
Active Directory
MSMQ
IIS
MSDTC
DHCP
MOM does Events Metrics for Operating Systems
System
CPU
Memory
Disk
Network
File System
Print
7
What Exactly Does This Mean?

• Microsoft Operations Manager is the general
  practitioner
• MOM provides cursory information on your
  application server
• Information that can tell you that a single
  server the application is hosted on is sick (or
  dead)
• The servers CPU is thrashing, server memory use
  exceeding 80, or a server and its application
  has crashed
• Often too late, and unable to answer the real
  question, Why?
• Xtremesoft AppMetrics is the specialist
• It can diagnose and pinpoint Why? and do so
  proactively
• An applications CPU or memory use exceeding
  threshold, a designated kind of transaction
  taking too long, a particular component is
  aborting, a components method accessing a
  database repeatedly hangs
• And on a per application basis, not just per
  server
• And give you detailed reporting for capacity
  planning and analysis

8
Custom ApplicationKey Business Events Metrics

• Microsoft Operations Manger (MOM) wont tell you
  about business transactions
• Shopping cart transaction count?
• Purchase order approval duration?
• Credit card approval abort count?
• Invoice transmission failed? (Automatically
  resubmit?)
• These are your front office business
  transactions, and represent real dollars and
  opportunities
• Not your back office infrastructure!
• You need to manage both!

9
The Value to You?

AppMetrics lets you know that the business logic
implemented in your custom application is
transacting successfully (or not!)
Optional MOM management packs let you know SQL
Server database records are being successfully
written and Exchange Server e-mail works
MOM tells you DHCP, DNS, Active Directory, WINS,
and MSMQ, are up and running
MOM tells you that disks are spinning, CPUs
arent pegged, network packets are flowing
Business Value
10
Custom ApplicationCommand and Control

• AppMetrics products also have features outside
  MOMs purview.
• And they can aggregate information from multiple
  servers
• Giving you virtual view of a single application
• Across a farm of servers also running other
  custom business applications
• AppMetrics can also pass information about your
  business transactions into MOMs console
• Giving you a unified view of your
• System software
• Technology layers
• And your applications

11
Custom ApplicationEvents Metrics

• A limited subset of these type features can be
  implemented using scripting in MOM, but at what
  cost, and what risk?
• Build vs. Buy?
• You research?
• You design?
• You build?
• You test?
• You deploy?
• You maintain?
• Risk vs. Reward?
• Is it manageable?
• Is it scalable?
• And they will never be as complete as what is
  available, out of the box and fully supported,
  with Xtremesofts AppMetrics

12
Xtremesofts Deeply EstablishedRelationship with
Microsoft

• Xtremesoft has worked closely with Microsoft over
  the years to build the most comprehensive
  solutions for their platform
• Microsoft Platform Technology Development Teams
• Microsoft Transaction Server (MTS) and COM
• .NET Enterprise Services and the .NET CLR
• Microsoft Product Development Teams
• Microsoft Operations Manager (MOM) and
  Application Center 2000
• BizTalk Server
• Microsoft Support and Services Teams
• Prescriptive Architecture Guidance (PAG) Group
• Premier Support Services Middleware Integration
  Team
• Microsoft Consulting Services and the Microsoft
  Technology Centers
• Microsoft IT Operations Teams
• Microsoft ITG ACE Team

13
In Summary

• Microsoft Operations Manager (MOM) is best when
  it comes to managing the
• Base operating system
• Core infrastructure technologies
• Packaged applications
• Xtremesoft AppMetrics excels at managing
• Your custom developed, critical business
  applications
• Providing finer granularity on key MS
  transactional technology
• And propagating it to management frameworks like
  MOM