Planning and Environment Committee Strategic Planning Session

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Planning and Environment Committee Strategic
Planning Session

• February 19, 2009

2
Infrastructure Services and Community
Sustainability
Enabling the Vision

• Nancy Schepers
• Deputy City Manager

3
ISCS Vision

• Building Strong Communities and a Sustainable
  City
• Directly connect what we build with Councils
  vision and plans for neighbourhood integrity,
  environmental leadership, economic development
  and growth management

4
Infrastructure Services and Community
Sustainability
DCM, Infrastructure Services Community
Sustainability
DCM Office
GM, Transit
Director, Water and Wastewater
Director, Infrastructure Services
GM, Planning Growth Management
Chief Building Official, Building Code Services
Director, Community Sustainability Services
Director, Solid Waste

• Permit Approvals
• Building Inspections
• Business Integration Services

• Transit Fleet Maintenance
• Transit Service Design
• Transit Marketing Customer Services
• Performance Development
• Transit Operations
• Transit Support
• Para Transpo

• Drinking Water Services
• Wastewater Drainage Services
• Customer Services
• Strategic Environmental Services

• Construction Services Development
• Construction Services East
• Construction Services West
• Infrastructure Management
• Design Construction (RPAM)

• Development Approvals West Central
• Development Approvals East/South
• Infrastructure Approvals
• Community Planning Design
• Transportation Infrastructure Planning
• Rural Affairs Office
• Mobility Area Traffic Management
• Affordable Housing Policy

• Economic Development
• Environmental Sustainability
• Strategic Initiatives Business Planning

• Solid Waste Operations
• Solid Waste Planning Diversion

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To achieve this vision, ISCS Branches must

• Align services with customer needs
• Create a culture that encourages teamwork,
  transparency, trust, commitment, and innovation
• Encourage participation and engagement with
  employees and clients
• Achieve excellence in customer service
• Continuously improve

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ISCS Enabling Councils Vision

• Todays session will strengthen alignment between
  PEC and ISCS branches that directly support the
  PEC mandate
• Planning and Growth Management
• Water and Wastewater
• Solid Waste
• Community Sustainability
• Opportunity to build on our success and create a
  strong and sustainable City

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Planning and Growth Management
John Moser Director
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Planning and Growth Management2008
Accomplishments

• Transportation Priority
• Council approved the Transportation Master Plan
• Transit Priority
• Council approved a new Citywide, Rapid Transit
  network
• Sustainable, Healthy and Active City
• Council approved the Ottawa Cycling Plan
• Implemented New Sidewalk Links program
• Implemented components of the Cycling Facilities
  Plan

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Planning and Growth Management2008
Accomplishments (Cont.)

• Planning and Growth Management Priority
• New Comprehensive Zoning By-law
• New population projections for Official Plan
  Review
• Completed the Residential Land Strategy
• Completed the draft Official Plan Amendment to
  the 2003 Official Plan
• Richmond Road/Westboro Community Design Plan and
  Secondary Plan
• Escarpment Area District Plan
• North Gower Community Design Plan and Secondary
  Plan
• Developed a city-wide right-of-way lighting
  policy

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Planning and Growth ManagementBranch Mission

• The Planning and Growth Management Branch
  provides leadership by managing the physical
  evolution of the city.
• Branch includes two facets of the work
• high-level multidisciplinary policy view of the
  City
• day to day development review process  
• DRP is a core service for the City.
• provide for sustainable, liveable communities
• Infrastructure must meet the test of time
• Have regard for statutes

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Planning and Growth ManagementBranch Mission

• One Stop Service
• Structure and approach
• Multidisciplinary teams
• Geographically based
• Client focused
• Identified through Wave 3
• Implementation
• Realignment of working groups
• Re-design of processes
• E-business approach
• Extensive staff training

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Planning and Growth Management2009 / 2010
Workplan Priorities

• Community and Urban Design, and Intensification
• Strategic Directions 1 and 2 refer to
• leading edge community and urban design
• Recognizing existing communities
• Providing for intensification
• Set the stage for City of the Future
• Support pedestrian-oriented, compact, mixed-use
  communities
• Elevate quality of design, enhance public
  environment
• Achieve quality intensification

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Planning and Growth Management2009 / 2010
Workplan Priorities

• Urban Design and Intensification
• A selection of projects include
• Creating an Intensification Implementation Group
• Development of an Architectural Policy
• Reviewing the Downtown Design Pilot Project
• Preparing a Tall Building Design Guideline
• Update of the Residential Infill Design
  Guidelines
• Review the existing zoning in intensification
  target areas
• Explore inclusionary planning and the use of
  Section 37 of the Planning Act

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Planning and Growth Management2009 / 2010
Workplan Priorities

• Community Design
• Projects address both existing and new
  communities, including
• East Urban Community Phase 2 CDP
• Riverside South CDP amendment
• Blair Station Mixed Use CDP
• Rideau Street Design Study
• Bank Street south of the Rideau River CDP
• Wellington Street CDP

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Planning and Growth Management2009 / 2010
Workplan Priorities

• Transportation and Infrastructure
• Transportation and Infrastructure projects are
  fundamental in making sure our City of the Future
  works. Example projects include
• Infrastructure Master Plan Review
• Hydrogeological and Terrain Analysis Guidelines
• Transportation Demand Management Strategy
• Ottawa South Pumping Station update
• Bilberry Creek EA update

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Planning and Growth Management2009 / 2010
Workplan Priorities

• One Stop Service
• This is a selection of major One Stop
  initiatives
• preconsultation guidelines and procedures
• on-line development application forms
• on-line Terms of Reference for studies
• electronic circulation of Development
  applications.
• review of timelines for the construction of
  elements in new developments
• tracking financial securities and inspections
• Expanding the Citys Transfer of Review Program
  from MOE
• Review Development application fees

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Planning and Growth ManagementAssumptions /
Challenges

• Branch Restructuring and One Stop Service
• The challenges associated with the implementation
  of the new Branch and the introduction of One
  Stop Service will include
• Relocating a large number of staff
• Implementing new procedures
• Implementing new technology
• training all staff
• Integrating staff into new teams
• Maintaining on-going workloads during this time

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Planning and Growth ManagementAssumptions /
Challenges

• Fee Review
• The audit of the development review process
  recommended that the branch undertake a fee
  review in time for the 2010 budget year. There
  are a number of constraints to achieving this
  objective in the required timeframe. The most
  telling is that the budget for the consultant to
  undertake the fee review has not been approved.

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Water and Wastewater Services
Dixon Weir Director
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Water and Wastewater Services2008 Accomplishments

• Infrastructure Renewal
• Established an Ottawa River Fund with a 139M in
  long-term funding, in partnership with the
  provincial and federal governments, to improve
  the current sewage infrastructure.
• Solid Waste and Environment
• Established a strategy for the application of
  water quality modelling technology to the Ottawa
  River to determine ways to reduce water
  pollution, and evaluate new anti-pollution
  technologies.
• Commissioned waste management facilities at the
  Britannia and Lemieux Island Water Purification
  Plants and the R.O. Pickard Environmental Centre,
  eliminating unacceptable discharges into the
  Ottawa River.
• Planning and Growth Management
• Continued with the Lemieux Island Water
  Purification Plant expansion project, bringing
  the facilitys capacity to 400 million litres per
  day.

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Water and Wastewater Services2008
Accomplishments (contd)

• Service Delivery
• Implemented the Lead Service Pipe Replacement
  Program
• Implemented the Drainage on Private Property
  Program
• Offered customers a Water Efficiency program
• Reduced water loss from the water distribution
  system (ILI) and recognized by the OMBI Best
  Practices Water and Wastewater Energy Management
  - Water Loss Management
• Sustainable Finances
• Commenced a cost, revenue and rate study, which
  takes a long term view of the cost of drinking
  water and wastewater services and revenue
  generation.
• Other
• Exceptional water quality inspection ratings at
  four of the Citys six municipal water systems by
  (MOE) Chief Drinking Water Inspectors 2006-07
  Annual Report.
• Developed and obtained Councils endorsement of
  the DWQMS compliant Operational Plan.

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Water and Wastewater Services2009 / 2010
Workplan Priorities

• Legislative Driven
• 1. License Citys 6 Drinking Water Systems
• 2. Conduct a Cost, Rate and Revenue Study
• 3. Develop a Comprehensive Asset Management
  Strategy
• 4. Participate in the Source Water Protection
  Study
• Audit Driven
• 5. Develop an Environmental Management System
• Departmental Driven
• 6. Implement an Automated Meter Reading
• 7. Commission the Real Time Control
  Program
• 8. Conduct Ottawa River Water Quality Assessment
• 9. Develop policies that address Water Systems
  on Private Property (Water By-law Update)
• 10. Evaluation of future technologies for
  long-term biosolids disposal.
• CSP Driven
• 11.Complete Integrated Infrastructure Projects
  (Road, Water, Sewer)

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Water and Wastewater ServicesAssumptions /
Challenges

• 1. Application for the full scope accreditation
  for Drinking Water Facilities will take place in
  August 2009.
• 2. Cost, Rate Revenue Strategy - Capital cost
  projections.
• 3. Organizational capacity to move the Asset
  Management initiative forward.
• 4. Majority of the Source Water Protection work
  is lead by the Conservation Authorities with
  active City Councillor participation.
• 5. EMS Tight timelines to deliver by the end
  of 2010.
• 6. AMR is a large scope project using evolving
  technology that must meet all of the Citys
  needs.
• 7. Commissioning RTC requires timely Provincial
  approvals for West End Regulators.
• 8. OR Water Quality Assessment Report requires
  input from Ville de Gatineau.
• 9. Buy-in from ICI sector for the Cross
  Connection Control amendment.
• 10. Community acceptance of technologies and
  cost.

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Ottawa River Fund

• Five (5) Year Spending Program
• Federal, Provincial and Ottawa funding
• Total Current Fund Amount 139 million
• 2009 Activities
• Final Phase of Real Time Control - 10 million
• Expanded Outfall Monitoring - 5 million
• Inlet Control Devices - 1.8 million
• Initial discussions with NCC and Gatineau to
  possibly expand participation

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Solid Waste Services
Albert Shamess Director
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Solid Waste Services2008 Accomplishments

• Solid Waste and Environment Priority
• Completed consultation on ICI Waste Diversion
  Strategy Diversion 2015.
• Improved compaction at the Trail Road Facility by
  approximately 60.
• Completed first full year of operation of
  landfill gas-to-energy at Trail Road Facility
  with revenues of 130,000.
• Obtained Council approval to negotiate a
  long-term agreement for a full-scale waste
  conversion facility by Plasco.
• Increased e-waste diversion in 2008 to 88 tonnes,
  from 37 tonnes in 2007.
• Increased the number of partners and products in
  our Take It Back! Program to 547 and 131,
  respectively.

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Solid Waste Services2008 Accomplishments (contd)

• Solid Waste and Environment Priority
• Completed various community outreach events on
  Solid Waste Services programs.
• Entered into an agreement with Stewardship
  Ontario and participating in the Province's Phase
  1 Municipal Hazardous or Special Waste plan.
• Recycled over 150,000 litres of paint.
• Completed a survey of residents to obtain their
  views on garbage and recycling services.
• Obtained Council approval for implementation of
  waste diversion pilot projects in 2009.
• Maintained consistent waste diversion levels
  above 30.

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Solid Waste Services2009 / 2010 Workplan
Priorities

• Green Bin Program
• ICI Strategy, Implementation of Phase 1
  (2009-2011)
• Waste Diversion Pilot Projects
• Continue to focus on operation efficiency
  Collection / Processing / Disposal
• Rethink Garbage Campaign
• Household Hazardous Waste
• E-waste
• Technology Review
• Residuals Management Plan
• Complete update of the Integrated Waste
  Management Master Plan
• Energy Ottawas landfill gas-to-electrical-energy
  project (opportunities for expansion)
• Plasco Energy gasification pilot project

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Solid Waste ServicesAssumptions / Challenges

• Challenges
• Reaching 60 diversion
• Maximizing diversion while controlling costs
• Dealing with ICI, beyond our control
• Market for recyclables
• Success of Plasco, timing and capacity uncertain
• Assumptions
• Pilot projects will have success

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Community Sustainability
Rob Mackay Director
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Community Sustainability2008 Accomplishments

• Expanded Anti-Idling Educational Toolkit to high
  schools
• Worked with By-law Services on anti-idling
  education and enforcement blitzes
• Partnered with the NCC in funding the completion
  of the Pinecrest Creek restoration - a case study
  for documenting the analysis, design and the
  restoration of an urban creek following natural
  channel design practices
• Acquired 75 acres in Carp Hills with 50 funding
  from province
• (Ontario Heritage Trust)
• Formally launched Choosing Our Future Initiative
• Supported successful grant proposal to European
  Space Agency for further examination of use of
  satellite data for urban air pollution and health
  risk assessment
• Participated in Earth Hour, Earth Day
  (Eco-Stewardship Fair booths) and Environment
  Week
• Updated the Corporate Pesticide Use Policy

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Community Sustainability Branch2009 / 2010
Workplan Priorities

• Creation of Community Sustainability Branch
• Focal point for sustainability leadership within
  the corporation and with the community
• Aligns City services/investments to achieve
  sustainability (quadruple bottom line)
• Dual role to both develop corporate policy and
  implement sustainability projects
• Corporate Sustainability Framework
• New integrated planning framework
• Will connect long-term sustainability planning
  with medium-term policies (e.g. Official Plan and
  other City strategies) and short-term action
  plans (e.g. annual work plans)
• Creation of sustainability principles

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Community Sustainability Branch2009 / 2010
Workplan Priorities

• Choosing Our Future Initiative
• Major three-year initiative to future-proof the
  City of Ottawa and make it resilient and
  sustainable in the long term
• Three integrated outcomes
• Sustainability Plan
• Risk Mitigation and Prevention Plan
• Community Energy Plan
• 2009 activities include
• Collect baseline information and write foundation
  papers
• Consult on sustainability principles and
  end-state goals
• Initiate vulnerability, sustainability and
  resiliency analysis of plans, services, and
  programs
• Choosing Our Future Public Symposium (Sept 2009)

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Environmental Strategy Review
Community Sustainability Branch2009 / 2010
Workplan Priorities

• Use Sustainability Framework/Principles
  to establish new/confirm environmental
  commitments
• Consult with stakeholders, agencies and the
  community in developing strategies 
• Develop action plans to implement strategies 
• Use an outcome based (Logic Model) approach to
  establish targets and indicators
• Monitor corporate and community performance
  against targets

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Implement Air Quality and Climate Change
Management Plan
Community Sustainability Branch2009 / 2010
Workplan Priorities

• Set new corporate GHG emission reduction target
  (needed for Fleet Emissions Reduction Strategies)
  
• Set new community GHG emission reduction target
• Green Building/LEED promotion
• Natural Systems
• Prepare sub-watershed plan annually for urban or
  rural areas experiencing development pressure
• Develop a forestry strategy
• Initiate restoration projects to restore
  watercourses

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Reports to PEC in next few months
Community Sustainability Branch2009 / 2010
Workplan Priorities

• Update on Green Building/LEED Promotion
• Re-look at Urban Natural Features Strategy
• Urban Tree Preservation
• National Capital Air Quality Mapping Pilot
• Promoting City Water (Bottled Water Strategy)
• DC Policy Report
• Reports to Other Committees
• Review of Rural Clean Water Program
• South March Highlands Management Plan
• Integrated Street Furniture Program

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Community Sustainability Assumptions / Challenges

• Challenges
• Development of shared understanding of
  sustainability and quadruple bottom line thinking
  (economic, environment, social and culture)
• Corporate buy-in of branch sustainability mandate
• Engaging and energizing the community-at-large
  (both strategically and with day-to-day
  sustainability actions)
• Understanding of policy/program resource
  implications (e.g. UNFs)
• Assumptions
• Adequate capacity and resources to deliver on
  mandate

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Planning and Environment Committee Strategic
Planning Session

• February 19, 2009