Performance Dashboard

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Performance Dashboard
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Why Emergency Departments Need EmEx-Dashboard

• You cannot manage what you cannot measure
• Lord Kelvin
• Your EDIS is not the issue
• Its turning all your data into trusted and
  actionable information.
• You collect tons of data in the Emergency
  Department But, it takes too much time and
  resource to create your management reports
• Is your data analytics grade? Data capture
  and utilization issues compromise the analytical
  value of your EDISs data
• EDIS vendors do not offer departmental data
  management and analytic capabilities
• Data necessary for comprehensive analytics and
  benchmarking resides in multiple sources, not
  just your EDIS

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EmEx-Dashboard is

• A web-based Emergency Department Business
  Intelligence (BI) solution
• Retrospective Performance Dashboards
• Retrospective Key Performance Indicator analytics
• Browser accessible Software-as-a-Service
• Low cost access to SAPs industry-leading
  Business Intelligence solution
• Domain expertise People who know your business
• Emergency Medicine
• Data management
• Business Intelligence
• Benchmarking against other Emergency Departments

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EmEx-Dashboard Process
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EmEx - Dashboard AnalyticsIts YOUR Data, But,
Better!
Benchmark, Measure and Improve Your ED Operations
Patient Care Turn Around Times Productivity
Satisfaction Operations

• Monitor clinical and patient safety protocols
• Learn what tests are ordered for specific
  clinical conditions
• Identify correlations between tests ordered and
  patient disposition
• Track admitted and discharged patient TATs
• Know your decision to admit to orders written
  TATs
• Find out your order and test TATs
• Compare Physician and Nurse performance to your
  targets for TATs, patients per hour, satisfaction
  scores, RVUs, and more
• See what ICD9 Codes are your worst performers
• Discover what time of day and day of week have
  low scores
• Get individual Physician and Nurse Patient
  Satisfaction scores
• Know your worst days and times for patient
  walk-outs
• Track your Census and Arrivals (based on the
  queuing theory)
• Compare your key metrics to previous years and
  other hospitals
• Monitor your Core Measures compliance

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EmEx Dashboards Value Proposition

• Functional in 90 120 days
• No capital required
• Saves hospital resources
• Minimal dependence on Emergency Department and IS
  resources to implement and maintain
• Easy to use and intuitive No training required
• Integrated view of your Emergency Departments
  performance
• Compare multiple Emergency Departments

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EmEx Dashboards ROI

• Saves time and resources
• Every Emergency Department has one or more
  resources generating monthly reports in Excel
• Ad-hoc reporting requests handled through
  self-service not IS
• Preserves hospital investments in legacy systems
• Improved ED Revenue Cycle
• Compare EM and billing codes to clinical data to
  monitor compliance
• Improved ED operations and patient satisfaction
• Monitor KPI metrics vs. targets and address
  trends more timely
• Implement and benchmark process improvements
• Identify and manage poor performance
• Provides empirical data required to substantiate
• Staffing requirements
• Service issues
• Bed expansion

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Implementation Timeline
4 Weeks
6 Weeks
8 Weeks
3 Weeks
3 Weeks
3 Weeks
2 Weeks
Document ED Patient Flow
Obtain Data from ED Sources EDIS, Billing, Hours,
Patient Satisfaction
Build Data Warehouse Load And Filter Data
Build and Distribute Dashboards and Analytics
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Implementation Services

• We will analyze your EDIS data
• Registration Errors
• Duplicate entries
• Patients with a Blank Final Status
• Establish and validate time increment limits
• We will flow your ED operations
• We set up the acquisition of all your EDs data
• We create your EDs data warehouse
• We apply our algorithms to make your EDs data
  analytics grade
• We customize our service to match your ED
  operations and EDIS utilization
• Final Status Identification (LWOBS, AMAs)
• Fast Track Patients
• CDU/RDU Patients
• Behavioral Health Patients

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Cost

• Year 1
• Initial Set Up Fee (one time cost)
• Monthly Subscription Fees

Years 2 Monthly Subscription Fees

• Initial Set Up Fee Includes
• Implementation and integration
• Review of ED operations, patient flow and EDIS
  system utilization
• Develop understanding of ED operations and
  analytic requirements
• Source data interface and access development
• (up to 4 distinct sources per location)
• Data extract, transformation and load (ETL)
  development
• Data cleansing and normalization

• Monthly Subscription Fee Includes
• Anywhere, anytime access to EmEx Dashboards
  web-based performance dashboard and analytics
• Five (5) named user licenses
• (per site)
• Standard end user support
• (9a 5p EST)
• Source data interface and access support

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EmEx-DashboardSample Reports
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EmEx-DashboardSample Reports
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EmEx-DashboardSample Reports
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EmEx-DashboardSample Reports
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Emergency Excellence
EmEx-Compare, EmEx-Award Benchmarking and
Recognition Services
See separate slide presentation
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Emergency Excellence
EmEx-Consult, Transform, Optimize Consulting
Services
See separate Slide Presentation
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Emergency Excellence
EmEx-Contact Patient Callbacks / Discharge Phone
Calls
See separate slide presentation
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Emergency Excellence
Improving Performance Recognizing Excellence
info_at_emergencyexcellence.com www.emergencyexcellen
ce.com 1-877-700-EMEX