Chap glossary for Certo's Modern Management, 9ed.

1
Adjourning
Interest group
Command group
Norming
Committee
Performing
Corporate culture
Problem-solving team
Cross-functional team
Self-managed team
Formal group
Sociogram
Forming
Sociometry
Friendship group
Storming
Group
Task group
Groupthink
Team
Informal group
Work team
2
Adjourning, the fifth and last stage of the team
development process, is the stage in which the
team finishes its job and prepares to disband.
3
A command group is a formal group that is
outlined in the chain of command on an
organization chart. Command groups handle routine
activities.
4
A committee is a task group that is charged with
performing some type of specific activity.
5
Corporate culture is a set of shared values and
beliefs that organization members have regarding
the functioning and existence of their
organization.
6
A cross-functional team is an organizational team
composed of people from different functional
areas of the organization who are all focused on
a specified objective.
7
A formal group is a group that exists within an
organization by virtue of management decree to
perform tasks that enhance the attainment of
organizational objectives.
8
Forming is the first stage of the team
development process, during which members of the
newly formed team become oriented to the team and
acquainted with one another as they explore
issues related to their new job situation.
9
A friendship group is an informal group that
forms in organizations because of the personal
affiliation members have with one another.
10
A group is any number of people who (1) interact
with one another, (2) are psychologically aware
of one another, and (3) perceive themselves to be
a group.
11
Groupthink is the mode of thinking that group
members engage in when the desire for agreement
so dominates the group that it overrides the need
to realistically appraise alternative problem
solutions.
12
An informal group is a collection of individuals
whose common work experiences result in the
development of a system of interpersonal
relations that extend beyond those established by
management.
13
An interest group is an informal group that gains
and maintains membership primarily because of a
common concern members have about a specific
issue.
14
Norming, the third stage of the team development
process, is characterized by agreement among team
members on roles, rules, and acceptable behavior
while working on the team.
15
Performing, the fourth stage of the team
development process, is characterized by a focus
on solving organizational problems and meeting
assigned challenges.
16
A problem-solving team is an organizational team
set up to help eliminate a specified problem
within the organization.
17
A self-managed team is an organizational team
established to plan, organize, influence, and
control its own work situation with only minimal
direction from management.
18
A sociogram is a sociometric diagram that
summarizes the personal feelings of organization
members about the people in the organization with
whom they would like to spend free time.
19
Sociometry is an analytical tool that can be used
to determine what informal groups exist in an
organization and who the members of those groups
are.
20
Storming, the second stage of the team
development process, is characterized by conflict
and disagreement as team members try to clarify
their individual roles and challenge the way the
team functions.
21
A task group is a formal group of organization
members who interact with one another to
accomplish nonroutine organizational tasks.
Members of any one task group can and often do
come from various levels and segments of an
organization.
22
A team is a group whose members influence one
another toward the accomplishment of (an)
organizational objective(s).
23
A work team is a task group used in
organizations to achieve greater organizational
flexibility or to cope with rapid growth.