Board of Trustees Workshop on

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Board of Trustees Workshop on Information
Technology And Strategic Planning Goal 5
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Information Technology 1985-2004
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I T H I N K T H E R E I S A W O R L D
M A R K E T F O R M A Y B E F I V E C O M
P U T E R S .

- Thomas Watson
(1874-1956)
Chairman of IBM, 1943
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I R M M I S S I O N S T A T E M E N T
THE MISSION OF IRM IS TO PLAN FOR AND PROVIDE
HIGH QUALITY INFORMATION TECHNOLOGY RESOURCES IN
SUPPORT OF RESEARCH AND TEACHING ACROSS ALL
CAMPUSES, AND TO FACILITATE THE EFFICIENT
EXECUTION OF ADMINISTRATIVE AND PUBLIC SERVICE
FUNCTIONS OF THE UNIVERSITY.
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P A S T P R E S E N T
F U T U R E T H E F U T U
R E I S N O W
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F A U S F U T U R E I S I N T E C H N O
L O G Y
IRM IS CHARGED WITH BUILDING AND MAINTAINING THAT
FUTURE
W H A T E V E R I T M A Y B E
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M O O R E S L A W T E C H N O L O G Y C
H A N G E S E V E R Y 1 8 M O N T H S
IF IT WERE ONLY SO, IT IS MORE LIKE
E V E R Y 6 M O N T H S !
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IRM IS A COLLABORATIVE GROUP OF DEPARTMENTS
INTEGRATING DATA, VOICE, AND VIDEO
TECHNOLOGIES TO ENHANCE THE TEACHING,
LEARNING, AND MANAGEMENT ASPECTS OF FAU.
BECAUSE OUR UNIVERSITY SPANS 150 MILES ACROSS 6
COUNTIES, TECHNOLOGY IS THE GREAT EQUALIZER THAT
TIES OUR CAMPUSES TOGETHER.
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Annual Cost 1,176,792
N
150 Miles
S
FLR
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Florida LambdaRail
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National LambdaRail
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THE FUNDING BASE FOR INFORMATION TECHNOLOGY HAS
NOT KEPT PACE WITH THE GROWTH AND EXPANSION OF
THE UNIVERSITY.
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FAU S T A T I S T I C S
1985
1992
1996
2000 - 2001
2001 - 02
2002 - 03
21,466 12,900 10,831 2,165 7 2 30 146 E10K 71
Mini 3,042 0/5 130 1,375 274M 13.5M 4.9
14,000 7,000 None 1,500 5 - 9 68 2
Mini Computers - - - - 116M -
18,300 9,200 4,000 1,750 6 - 13 84 5
Mini Computers - - - - 153M 7M 4.5
STUDENTS FTE STUDENT ACCOUNTS F/S/A
(FT) CAMPUSES RESEARCH CENTERS LABS STAFF SERVERS
DEMAND FOR TECHNOLOGY (PORTABLE) IN
CLASSROOMS ACADEMIC / ADMINISTRATIVE
VIDEOCONFERENCING SITES DL CLASSES DL
STUDENTS FAU BUDGET IRM BUDGET
7,000 5,200 None 1,300 3 - 2 54 2
Mini Computers - - - - 57M -
23,819 14,532 12,110 3,303 7 2 33 146 E10K 83
Mini 3,997 0/5 208 3,533 307M 13.4M 4.3
23,836 15,179 16,363 3,777 7 4 48 146 E10K 121
Mini 4,729 8/5 182 4,946 302M 13.3M 4.4
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FAU S T A T I S T I C S
2004-05
2003-04
25,383 16,291 77,837 3,490 7 6 50 146 E10K,
F15k, 151 Mini 7,293 22/12 998 12,489 363M 14.2M
4.1
25,018 15,954 53,523 4,010 7 6 48 146 E10K,
F15k, 147 Mini 5,675 12/8 777 8,364 340M 13.3M
3.9
STUDENTS FTE STUDENT ACCOUNTS F/S/A
(FT) CAMPUSES RESEARCH CENTERS LABS STAFF SERVERS
DEMAND FOR TECHNOLOGY (PORTABLE) IN
CLASSROOMS ACADEMIC / ADMINISTRATIVE
VIDEOCONFERENCING SITES DL CLASSES DL
STUDENTS FAU BUDGET IRM BUDGET
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T H I S I S THE TECHNOLOGY FOUND AT FAU
TODAY
SERVICES
INSTRUCTIONAL TECHNOLOGY
INFRASTRUCTURE

• Blackboard
• Videoconferencing
• Open/Instructional
• Computer Lab Support
• Faculty/Staff Training
• MyFAU
• Distance Learning
• Video Streaming
• AV Support in Classrooms
• and Auditoriums
• Academic Graphics

• Desktop Consulting and Technical Support
• for Faculty and Staff
• Software Licenses for University-wide
• Usage (Support and Maintenance)
• Computer Labs - Maintain, Support,
• Upgrade and Replace Equipment
• Help Desk
• FACTS
• E-Mail
• Calendaring System
• OASIS Including Admissions, Registrar,
• Controller, Financial Aid, Housing

• Network Switches/
• Routers/Wiring
• Wireless Internet access
• Hot/Cold Disaster
• Recovery Sites
• NWRDC
• Intercampus connections
• Construction Project
• Management
• National LambdaRail/
• Florida LambdaRail
• Internet Connection

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FAU HAS 7 CAMPUSES, NO OTHER STATE UNIVERSITY
COMES CLOSE.
Universities Expenditures by Fund Source FY 02
03
APPROPRIATION CODE - CATEGORY
FSU
USF
UWF
FIU
FGCU
NCF
UF
FAMU
34 8,107,229 7,811,113 296,116 0 8,107,263 3
0,088,474 151,488,533 0.0 0.0 5.4
Est. CG IT Expenditures Est. Non-CG IT
Expenditures Est. EG IT Expenditures Est.
Auxiliary IT Expenditures Est. Other IT
Expenditures Total IT Expenditures Total
University CG Expenditures Total University
Expenditures (all sources) CG IT
Expenditures of Total IT Expenditures CG IT
Expenditures Of Total University CG
Expenditures IT Expenditures of Total
University Expenditures
3,860,602 37,334,322 24,847,846 11,567,219 919
,257 41,194,924 156,936,637 808,667,563 9.4
2.5 5.1
1,705,616 22,184,606 19,552,775 1,703,249 928,
582 23,890,222 73,438,320 484,853,570 7.1
2.3 4.9
34,122,654 53,564,146 25,960,099 16,754,451 10
,849,596 87,686,800 525,803,556 1,982,038,575
38.9 6.5 4.4
3,729,121 8,701,281 5,717,985 2,361,776 621,52
0 12,430,402 49,465,109 307,295,541 30.0 7
.5 4.0
73,795 3,211,779 3,082,595 129,184 0 3,285,57
4 7,610,424 59,662,040 2.2 1.0 5.5
0 775,262 765,262 10,000 0 775,262 860,731
18,434,516 0.0 0.0 4.2
9,088,206 37,563,386 31,690,418 5,872,968 0 4
6,651,592 234,694,579 933,217,941 19.5 3.9
5.0
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T E C H N O L O G Y S P E N D I N G P E R S
T U D E N T A C R O S S T H E S T A T E U N
I V E R S I T I E S 2002 - 03
2500 2000 1500 1100 1050 1000 950 900 850 800 750
700 650 600 550 500 0
1805
1089
1,096
1,064
1045
951
843
748
681
529
530
FIU
FSU
UF
UCF
UWF
UNF
FGCU
FAU
FAMU
NCF
USF
MEAN TECHNOLOGY EXPENDITURE PER STUDENT ACROSS
THE STATE UNIVERSITIES 775
Source FY 01-02 Enterprise Resource Planning
and Management Report, Division of Colleges and
Universities
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Information Technology at FAU Today
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T H I S I S FAU T O D A Y!
W I L L FAU B E P O S I T I O N E D F O
R T O M O R R O W ?
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(No Transcript)
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B O C A C A M P U S S W I T C H E S R O U
T E R S
AVERAGE NETWORK SWITCH COST 50,000
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Switch Router Replacement Schedule for All
Campuses
2006 - 07 replace equipment purchased 1997- 1999
30 2007 - 08 replace equipment purchased 2000
- 2002 30 2008- 09 replace equipment
purchased 2003 37 2009 - 10 replace equipment
purchased 2005 30 Total 127 items X 50,000
6,350,000
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I R M C O R E E Q U I P M E N T
EQUIPMENT COSTS RANGE 150,000 - 1,000,000
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THE EQUIPMENT CORE OF FAUS NETWORK IS BEGINNING
TO AGE AND MOST OF THE SWITCHES AND ROUTERS ARE
MORE THAN 5 YEARS OLD. THE TIME HAS COME TO
REPLACE AND UPGRADE THESE CORE ITEMS.
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FAU Wireless Project
1. There are 243 wireless access points
across all FAU campuses  
2. Student Government IRM funds covered
classroom areas      3. Education,
Engineering and Science funds covered
respective areas
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Boca Raton Campus Wireless Zones
    
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Jupiter Campus Wireless Zones
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Broward Campuses Wireless Zones
Education and Science - Davie
Broward Campuses
Askew Tower - Ft. Lauderdale
HEC - Ft. Lauderdale
Liberal Arts - Davie
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Next Phase of Wireless Project

• Resident Halls and Student Apartments
• 2. Outside Common Areas
• 3. All Campuses
• 4. Athletic Complexes
• 5. Complete Limited Coverage Buildings
• 6. Research Park
• 1,000 Access Points Needed Cost 1,300,000

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eClassroom Project (Only Classrooms Under IRMs
Responsibility)

• 10 VC eClassrooms (3 added in 2005)
• 2. 15 Advanced eClassrooms (4 added in 2005)
• 3. 37 additional classrooms to be upgraded
• 50 computer labs (open instructional)

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Distance Learning
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Distance Learning
In November 2004 Provost Pritchett formed a
committee to analyze DL at FAU and to recommend
future planning activities. The Provost charged
the committee to review, analyze and report back
on the following.

• A definition of distance learning
• A situation analysis
• Expressed wishes from the Colleges for new
  distance
• learning initiatives
• A recommendation for convenience and technology
  fees
• A proposal for the future for strategic planning
  purposes

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Distance Learning Definition
Distance learning at FAU includes instructional
delivery technologies such as video, interactive
television, web-based tools that provide services
to non-traditional, distant, and campus-based
students.

• DL at FAU
• video
• interactive television
• web-based tools
• All serve nontraditional, distant and
• campus-based students.

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Situation Analysis
Continue gt

• Utilization
• FAU has been servicing at least 18,000 students
  through its various distance learning media.
• Approximately 18,000 students received
  web-enabled
• or web-assisted classes
• 1250 students were in fully online Blackboard
  classes
• 800 students were in eCollege classes
• (limited to College of Business and College of
  Nursing)
• 827 students were in the FEEDS program
• 50 classes were delivered from the Boca Raton
  campus to
• multiple campuses over the FAU network

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Situation Analysis
Continued
DL is not inexpensive for the following reasons
gt there must be an investment in equipment gt
there must be a commitment to training
faculty gt there must be both synchronous and
asynchronous DL gt there must be limits on class
sizes gt there must be a commitment to add
staff to support faculty and students
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College DL Initiative
Continue gt
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College DL Initiative Requests
Continued
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Convenience Technology Fees

• for DL to meet the needs of FAU populations, an
  infusion of funds to the colleges and IRM is
  required.
• This can take the form of
• additional charge to the student
• additional allocations to the colleges/IRM
• At present, FAU students pay
• Blackboard 0
• eCollege 100 passed directly to eCollege

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DL Report Summary

• FAU is uniquely positioned to provide leadership
  in addressing societys new educational needs.
• FAU provides
• Rich tradition
• High quality
• Research driven outreach programs
• New demands for distance learning
• Core intellectual content of scholarship within
  the University
• Educational technology
• Related modes of delivery
• Programs that will enhance our status as a
  world-class university
• Educating traditional and nontraditional
  students
• Providing greater service to emerging global
• markets and greater tuition revenues for the
  university.

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CRITICAL POINTS FOR DISTANCE LEARNING AT FLORIDA
ATLANTIC UNIVERSITY
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The Information Technology Future
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Will Colleges Miss the Next Big
Thing? Technology budget cuts could
hurt innovation on campuses, officials worry.
THE CHRONICLE OF HIGHER EDUCATION, APRIL 23, 2004
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IT Critical Issues From Several Sources
Campus EduCause Issues Chronicle
Issues Computing Survey
Funding Collaboration Administrative
Systems Administrative Systems Wireless Funding
Security Managing Bandwidth Portal Upgrading the
Infrastructure Distance Education Web based
Services Faculty Development/Training/Support Fun
ding E-Portfolios IT Strategic
Planning Administrative Systems Use of IT in
Instruction Web-Based Systems and
Services Course Management course management
tools Distance Education Security e-mail Portal
Digital Storage Infrastructure Online Student
Services Intellectual Property Wireless Vo
IP.
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FAU Board of Trustees Overarching Strategic Goals
Goal 1 Access to and production of
degrees/diversity Goal 2 Meeting statewide
professional and workforce needs Goal 3
Building world class academic programs and
research capability Goal 4 Meeting community
needs and fulfilling unique institutional
responsibilities
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Strategic Plan Goal 5 Information Technology
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Goal 5 Committee Membership ListDr. Lynn
Appleton, Dorothy F. Schmidt College of Arts
LettersDr. Robert Cerveny, College of
BusinessMr. Harry Demik, University
RegistrarMr. Joseph Isadore, Associate Dean,
Student Affairs, Jupiter CampusDr. Patricia
Jenkins, Christine E. Lynn College of NursingDr.
Roy Levow, College of EngineeringDr. Warner
Miller, Charles E. Schmidt College of ScienceDr.
Donna Read, College of EducationDr. Jacobus Vos,
College of Architecture, Urban and Public
AffairsDr. Jeffrey Schilit, IRM,
ChairpersonMr. Mehran Basiratmand, IRM, Ex
OfficioMr. Wayne Bullock, IRM, Ex OfficioDr.
Molly Munro, IRM, Ex Officio
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OVERARCHING IT STRATEGIC GOAL STATEMENT
By 2008 FAUs information technology
infrastructure and support services will meet the
basic requirements of the faculty, students,
staff and administration. The information
technology funding, equipment and staff will
enable FAU to respond to growth demand and to
offer faster, more reliable, and scalable
technological services for use in teaching,
research, service and administration.
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Goals 1-2-3-4
Goal 5 Objective 1
The University will provide Colleges and
non-academic units adequate and stable funding to
maintain their IT infrastructure necessary for
instruction, research and/or support and
administrative activities.

• Outcomes
• Analyze existing systems of responsibility
  against quality of services
• Make a decision regarding allocation of IT
  services and systems will be made
• Colleges and non-academic units will have a full
  IT inventory and set
• of IT strategic objectives
• IT- dedicated dollars for Colleges and
  non-academic units allocated.

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Goals 1-2-3-4
Goal 5 Objective 2
Assure that IRMs annual operating budget is
stable and keeps pace with (1) expansion of
services offered by the academic and non-academic
units and (2) allows for the systematic
replacement of outdated equipment located outside
of the Computer Center facility.

• Outcomes
• IRM will analyze of its delivery of sustained,
  reliable and flexible service to all areas that
  it supports and specify steps it will take to
  satisfy operating obligations and expanded user
  expectations.
• IRM will be able to replace one third of lab
  computers
• IRM will be able to begin system of replacing
  core equipment every 4 to 6 years depending on
  equipment type
• IRM will be able to begin upgrading TV/broadcast
  studios every 5 years

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Goals 1-2
Goal 5 Objective 3
University-wide IRM and college-based IT staff
will be adequate to support the teaching,
research and administrative mission of Florida
Atlantic University.

• Outcomes
• Year 1 add 10 staff (one per college and 2 for
  IRM)
• Year 2 add 10 staff (one per college one for
  Jupiter and one for Broward)
• Year 3 add 15 staff (one per college 3 for IRM
  2 for Jupiter and 2 for
• Broward)

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Goals 1-3-4
Goal 5 Objective 4
Improve IT infrastructure and support for
University and College research and collaborative
projects.

• Outcomes
• Implementation and establishment of relevant IRM
  protocols
• Systemic multi-GB network backbone in place and
  Research Network established
• Enhanced videoconference facility
• Establish a computing grid
• Center-based training/courses on grid computing,
  FAU computing platforms and
• parallel programming

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Goals 1-2-3
Goal 5 Objective 5
The infrastructure, bandwidth, capacity, and
streaming video will be in place to support the
distance learning initiatives from FAUs colleges
as they expand programs, increase students, and
provide workforce development activities.

• Outcomes
• Internet bandwidth increased from 100 to 200MB.
• Streaming video software/hardware increased from
  entry level to mid-range.
• Survey how faculty are using instructional
  technology and to what
• degree they are using IRM services to enhance
  their delivery
• Add IRM Instructional Technology services as
  determined by user needs.
• Faculty incentives for developing new DL
  courses.

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Goals 1-2-3-4
Goal 5 Objective 6
Increase number of next-generation smart
classrooms including videoconference capabilities
and open and instructional computer labs.

• Outcomes
• During the second year implementation of this
  plan 10 of all classrooms will meet
  next-generation smart classroom criteria with an
  additional 10 growth per year until 60 of all
  classrooms have been modified
• During the second year implementation of this
  plan instructional and open labs space will
  equal 10 of the student headcount enrollment of
  each campus. This formula will be adjusted
  annually according to student headcount

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Goals 1-2-3-4
Goal 5 Objective 7
The Network infrastructure and storage technology
will be maintained at an adequate level to meet
expanding needs.

• Outcomes
• Increase number of student access points from
  150 to 300.
• Increase the number of Video On Demand (VOD)
  activities from 3 simultaneous productions to
  6 simultaneous productions.
• Increase core network infrastructure to 10 GB.
• Begin data mining and housing discipline-specific
  databases.
• Provide reliable 10-GB compliant network in all
  locations and meet growing electronic storage
  requirement of the University community.

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Goals 1-4
Goal 5 Objective 8
IRM will work with college faculty to develop
students IT proficiency.

• Outcomes
• IRM, in consultation with the colleges, will
  assess students baseline proficiency in the
  integral IT areas (word processing, PowerPoint
  development, database construction, Internet
  usage, and the use of on-line applications) and
  develop a plan for training and support where
  needed.

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GOAL 5 AND COLLEGES COMMON OBJECTIVES

• Increase the number of instructional computer
  labs
• Increase the number of open computer labs
• Increase the number of consultants needed to
  support new faculty and programs
• Open and maintain a 7x24x365 Help Desk that will
  also support students
• Increase the number of staff in the Help Desk
• Increase hardware to support the increase in
  research (research only mainframe)
• Increase staff to create a Network Operations
  Center (NOC)
• Employ one staff as an IT research consultant to
  work with faculty
• Increase hardware to store new data
• Purchase a video-conferencing bridge to allow
  greater distribution
• Increase the number of staff to assist faculty
  with on-line courses
• Upgrade facilities and equipment of the
  TV/videoconferencing studios

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IT GOAL Cost Analysis Objective 1
The University will provide Colleges and
non-academic units adequate and stable funding to
maintain their IT infrastructure necessary for
instruction, research and/or support and
administrative activities.

• 2006/07 - 1,000,000
• 2007/08 - 1,000,000
• 2008/09 - 1,000,000
• Total 3,000,000

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IT GOAL Cost Analysis Objective 2
Assure that IRMs annual operating budget is
stable and keeps pace with (1) expansion of
services offered by academic and non-academic
units and (2) allows for systematic replacement
of outdated equipment located outside of the
Computer Center facility.

• 2006/07 - 2,000,000
• 2007/08 - 2,500,000
• 2008/09 - 0
• Total 4,500,000

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IT GOAL Cost Analysis Objective 3

• 2006/07 800,000
• 2007/08 800,000
• 2008/09 1,000,000
• Total 2,600,000

University-wide IRM and college-based IT staff
will be adequate to support the teaching,
research and administrative mission of Florida
Atlantic University.
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IT GOAL Cost Analysis Objective 4

• 2006/07 200,000
• 2007/08 200,000
• 2008/09 200,000
• Total 600,000

Improve information technology infrastructure and
support for University and College research and
collaborative projects.
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IT GOAL Cost Analysis Objective 5
The infrastructure, bandwidth, capacity, and
streaming video will be in place to support the
distance learning initiatives from FAUs colleges
as they expand programs, increasing students, and
providing workforce development activities.

• 2006/07 130,500
• 2007/08 153,500
• 2008/09 49,000
• Total 333,000

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IT GOAL Cost Analysis Objective 6

• 2006/07 900,000
• 2007/08 1,000,000
• 2008/09 1,100,000
• Total 3,000,000

Increase number of next-generation smart
classrooms, videoconferencing capabilities and
open and instructional computer labs.
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IT GOAL Cost Analysis Objective 7

• 2006/07 1,463,500
• 2007/08 1,490,500
• 2008/09 1,554,000
• Total 4,508,000

The network Infrastructure and storage technology
will be maintained at an adequate level to meet
expanding needs.
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IT GOAL Cost Analysis Objective 8

• 2006/07 0
• 2007/08 120,000
• 2008/09 120,000
• Total 240,000

IRM will work with college level faculty to
develop students IT proficiency.
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IT GOAL 5 Cost Analysis
Annual Totals by Fiscal Year

• 2006/07 6,494,000
• 2007/08 7,264,000
• 2008/09 5,023,000
• Total 18,781,000

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Strategic Planning Goal 5 Information Technology
Without Dollars
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progress ends!
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