Proposal

1
Proposal

• Klassy Koach Transportation DMC, Inc to supply
  the RitzCarlton, Palm Beach with a full service
  Transportation and Destination Management Company
  located on site.

2
Advantages to Hotel

• Eliminate Employee Shuttle Bus expense

• Eliminate payroll for shuttle bus drivers

• Eliminate cost for employee uniforms

• Eliminate vehicle expense

• Eliminate Fuel, Repair, Maintenance Expense

• Estimated Cost Savings 236,739.48

3
Eliminate additional expenses2002 Vehicle
Expenses

• Klassy Koach will provide vehicles, eliminating
  the hotel
• to have to purchase or lease vehicles

• Current value based on purchase prices

• 3 Lincoln Town cars Monthly payments
• 3
  700.00 2100.00

• 2 Vans 2 425.00 850.00

• Annual hotel vehicle expense 35,400

• Klassy Koach will provide fuel maintenance

4
Payroll Expense

• Klassy Koach will hire, train and provide all
  staff
• Department Head
• Dispatchers
• Chauffeurs
• Employee shuttle bus drivers
• Transportation coordinator
• Any additional staff required

5
Liability

• Eliminate liability
• Klassy Koach will provide Hotel with additionally
  Insured Certificate.
• Klassy Koach will provide all applicable permits
  and licenses
• Town of Palm Beach
• Palm Beach County
• Palm Beach International Airport
• Fort Lauderdale International Airport
• Miami International Airport
• Port Everglades
• All chauffeurs have required licenses to operate.

6
Advantages to Guests

• Consistent service
• All vehicles are uniformed

• All black Lincoln Town cars

• All unmarked 15 passenger vans

• All uniformed Mini-busses

• All black luggage trailers

• Specialty vehicles available on request

• Various sizes of Limousines available

7
New Lincoln Town cars
8
Rolls Royce
9
Various size Stretch Limousines
10
15 Passenger Vans
11
Luggage Trailers
12
Uniformed Mini-busses

13
Advantages to the guest

• Ability to anticipate the guests need for
  immediate response by providing vehicles on
  property and at airport location

• Vehicles on property assure availability at the
  hotel for those needing immediate assistance.
  (eliminating the need for taxi service)

• Vehicles at Airport location assure availability
  to guest at airport without prearranged
  transportation.

• Variety of vehicles available for Group work
• Busses for Golf, Tours, etc
• Luggage Trailers for equipment, golf clubs.

14
Advantages to the guest
Guests will receive value that they want in
transportation
Klassy Koach delivers service, we cater to every
guests needs, we go over and beyond to assure the
guest is not only satisfied but delighted with
the service received
15
Destination Management Services

• Klassy Koach will provide hotel with DMS.
• Off property event coordinating
• Klassy Koach staff will work with Meeting
  planners, Sales and Catering to orchestrate off
  property events.
• Eliminating 3 rd party DMC such as Hello Florida
• Revenues will be kept in house .
• Klassy Koach will provide staff
• Professional Meet Greet staff available to
  coordinate arrivals departures for large
  groups.
• Tour guides for local tours
• Event Manager Knowledgeable staff assigned to
  group throughout program

16
Examples of Off Property Activities

• Deep Sea Fishing
• Sailing
• Water Taxi Tours
• Yacht Charters

17
Golf Events
18
Everglades Tours
Airboat Rides Wildlife Tours
19
Palm Beach Polo

• Harness Racing

20
Theme Events

• Off property theme events.

21

22

• The Kravis Center of Performing Arts

23
Spouse Programs
Worth Avenue Shopping Palm Beach Tours Museum
Tours
24
Summary

• What
• Klassy Koach will act as hotels in-house
  Transportation Department.
• Klassy Koach will provide hotel with off
  property event coordinating services.

25

• Why
• Eliminate expense liability for hotel
• Increase revenue
• Increase guest satisfaction
• New fleet every 2 years
• 24 hour availability

26

• How Having vehicles and staff on site
  Access to multi vehicle fleet Klassy Koach
  responsible for fleet maintenance Ritz Carlton
  will receive Free Employee Shuttle Klassy Koach
  responsible for staffing and payroll Phone
  line directly to Klassy Koach, eliminating
  Concierge having to supplement for transportation

27
Testimonials

• your attention to detail and professionalism
  allowed us to execute our conference in style.
  The attendees raved about your promptness and
  service. Once again thank you for your
  exceptional service and we look forward to doing
  business with you again
• Sabrina Rowe, Cargill Investor Services.
• you did a magnificent job handling my groups
  transportation needs on such short notice. My
  boss, Patrick Donoho, is still raving about the
  professionalism and outstanding customer service
  your staff provided
• Diana Heckman, The Tobacco Institute
• Thank you for all of your help with the Madison
  Council Meeting. All of the events went smoothly
  and your contribution was an important part of
  it. We had a complicated itinerary, but you and
  your drivers always seemed to be on top of every
  situation.
• Norma Baker , The Library of Congress