John Ben DeVette

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EBSCO Information Services Web InitiativesThe
New Online Interface for Libraries, Publishers,
YOU!

• John Ben DeVette
• Asia General Manager
• Vice President

19 October, 2005
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Change and Growth EBSCO is an evolving
organism
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EBSCO has been closely studying how the
information industry works
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There are too many legacy systems

• We often think
• If its not broken,
• dont fix it!

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Something, somewhere went terribly wrong half
joking!
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Communications Between Libraries, Vendors, and
Publishers are in too many Different Formats

• Too many legacy systems
• Old systems old procedures that we inherited
  from our ancestors!.

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EBSCO is Evolving the Process of Data Exchange
between Publishers, Vendors Libraries

• Serials subscriptions are complicated and
  detailed
• Many different databases full of the same
  information
• Payment data check numbers, dates, amounts,
  etc.
• Publisher production schedules, shipping dates
• Claims data
• Library IP addresses
• Journal article URL

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The Goal

• Interactive Web Portals for Libraries, EBSCO
  offices and Publishers

EVERYONE WILL USE THE SAME DATABASE
PUBLISHER
EBSCO OFFICE
LIBRARY
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TheE-resource Life Cycle, for a Library
Acquire
Evaluate Monitor
Provide Access
Provide Support
Administer
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Acquire
License terms
Order
Trial use
Pay
Price
Assess need/budget
Evaluate
Acquire
Evaluate Monitor
Provide Access
Provide Support
Administer
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Provide Access
IP Addresses
Register
Acquire
Proxy Servers
Catalog
Evaluate Monitor
Portals/Access lists
Provide Access
Campus authentication
URL maintenance
Provide Support
Administer
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Administer
Acquire
Evaluate Monitor
Provide Access
Provide Support
Administer
User IDs
Admin module information
Preferences (store)
Holdings lists
Access restrictions
Claiming
View rights for use
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Provide Support
Acquire
Evaluate Monitor
Provide Access
Provide Support
Problem log
Administer
Hardware needs
Software needs
Contact info
Troubleshoot/ triage
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Evaluate Monitor
User feedback
Acquire
Usage stats
Evaluate Monitor
Provide Access
Downtime analysis
Review problems
Provide Support
Problem log
Administer
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E-resource Life Cycle, for a Library
License terms
Order
Trial use
Pay
Price
Assess need/budget
IP Addresses
Evaluate
Register
User feedback
Acquire
Proxy Servers
Catalog
Usage stats
Evaluate Monitor
Portals/Access lists
Provide Access
Downtime analysis
Campus authentication
Review problems
URL maintenance
Provide Support
Problem log
Administer
User IDs
Hardware needs
Admin module information
Software needs
Preferences (store)
Contact info
Holdings lists
Troubleshoot/ triage
Access restrictions
Claiming
View rights for use
These processes are new to the Online
Information Era
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EBSCO Systems Services - our capabilities.
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The Solution

• Web-based systems portals interacting with live
  data for communicating, tracking and decision
  support

LIBRARIAN
EBSCO
PUBLISHER
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Web Portals for the Management of E-journals

• EBSCO office web portal
• Library web portal
• Publisher web portal
• Objective Create a most efficient system for
  everyone to share
• Manage e-journals from order to activation
• Provide the librarian with decision making tools
• Give everyone interaction with live data
• REAL TIME is the key term here
• One person updates the system, and all its
  members see the new input data immediately.

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EBSCONETSerials Management System
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A set of Tools to Assist Everyone in Managing
E-Journals from Order to Activation in local
language.

• View basic account information
• Set preferences / View preferences
• Manage Print to Electronic transition
• View status of orders, registration and
  activation
• Easy access to activation/registration
  instructions
• Reporting
• Usage Statistics
• Manage IP

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Basic Account Information
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Search Titles (Advanced)
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Online Availability Report
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Preferences for P-gtE Transition
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Title List in MARC21, HTML and Tab Delimuted
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The End.
jdevette_at_ebsco.com