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• Reliability, trustworthiness, high standards,
  independence, tradition, integrity

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• Mission Statement
• Through its worldwide network of independent ship
  agents, Multiport is
• dedicated to upholding the highest standards of
  integrity, quality and
• professionalism in delivering agency services to
  the shipping industry.
• Multiport exists to promote co-operation between
  Member ship agents
• providing a worldwide network of top quality
  companies.
• Agents collaborate to their mutual benefit and to
  raise standards of
• professionalism in the agency business. Multiport
  promotes individual
• members through the strength of its reputation
  and image.
• As a not-for-profit organisation, Multiport
  exists to raise the standards in
• the ship agency world, not to create profits for
  the Association.  

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• Your exclusive Multiport member in
• (Name and Logo of respective Multiport
• member)

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• Multiport History
• Founded in 1978, to restore trust and confidence
  in the ship agency profession, Multiport is now
  the world's largest independent ship agency
  network with 10 of the worldwide agency business
  by port call.
• Ten independent agents from Australia, Jordan,
  Lebanon, UK, France, Greece, Singapore, Egypt,
  Germany and Holland were the founder members to
  be joined within six months by South Africa,
  Turkey, Mauritius, Argentina, Belgium, Malta,
  Denmark, Spain, New Zealand and Canada.
• Since 1998, Multiport has had over 100 members
  covering 1800 ports and continues to grow with
  selected and qualified members in the world. By
  1988, just ten years on, Multiport's network had
  increased to 69 members covering 750 ports.
• In 1993 Multiport's secretariat gained ISO 9001
  certification. Multiport's secretariat relocated
  to London in 1995 but the Association remains
  registered in Rotterdam.
• By 1998, Multiport's network was handling some
  60,000 vessels annually carrying more than 300
  million tonnes of freight (including 3 million
  teu) around the world and representing over 3,000
  principals. In 2005, the number of vessels was
  around 85,000 representing over 3,500 principals.
  Another recognition of quality was awarded to
  Multiport in 2002, when the organisation achieved
  the ISO 90012000 certification. 

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? The real user benefits
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• Multiport members rank in the top five
• of Port Agency Service providers in their
• respective countries.
• Multiport members provide value for money.
• Multiport members economize for their
• principals.

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? Managing ship agency issues, especially service
quality
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• Multiport members are specialists in dealing
  with
• Liner Operators
• Traders
• Charterers
• Owners
• Operators
• Ships Management Companies

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• Multiport members handle any and all types of
  vessels
• Container vessels
• Tankers
• LPG/LNG vessels
• RORO vessels
• Cruise vessels
• Navy vessels
• Dry bulk vessels
• Etc.

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• Multiport members meet twice a year in the
• shipping centres of the world.
• The Multiport meetings are an information
• exchange forum with actual business cases.
• A customer reception is hosted to meet
• existing and new customers.

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? Sector and topical expertise
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• Multiport has knowledge and expertise in any
  region or port in the world. Its members deal
  with any and all type of cargoes, vessels and
  port requirements.
• Your inquiry will be dealt with swiftly and
  efficiently. Your Multiport member will assist
  you to his maximum.

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Expertise in specialist areas

• Multiport understands that the needs of one type
  of operation are specialised and unique from one
  another
• Carrying highly sensitive cargo
• Special responsibility under local laws
• Integration of certain vessels with other
  intermodal transport systems
• Assistance with offshore logistics, crew changes,
  spare parts, repairs, bunkers etc
• Arranging bunkers, chandling, full liner
  services, inland haulage and distribution, shore
  tours, warehousing etc

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Expertise in specialist areas

• Multiport can tailor unique service packages for
  customers
• Single accounting packages
• Tailored IT solutions
• Country and regional knowledge
• Point-to-point logistic and chandling services

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• Contact us
• Secretary-GeneralPeter J. Titchener
• Multiport Ship Agencies Network,14 Greenwich
  Quay (2nd Floor),Clarence Road, London SE8
  3EY,United Kingdom
• Tel [phone] Fax [phone]
  9189
• E-mail multiport_at_multiport.bizWebsite
  www.multiport.org

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• Or contact your local Multiport member
• (insert full style and logo of the respective
• Multiport member).

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• Our membership contact details are on our website
  (www.multiport.org)
• and our hard copy or CD directory can be
  forwarded upon your request