FB5003 Management Information Systems

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FB5003(Management) Information Systems

• Course Overview

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Introductions Me!

• In HK since 1991
• Mostly teaching TPg-level classes like this
• Research focuses on virtual and collaborative
  technology applications, esp. in team support,
  knowledge management, business process
  improvement,
• Interested in learning from you about your
  organisations IS experiences
• Home page at http//www.is.cityu.edu.hk/staff/isr
  obert

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Introductions You!

• Most of you know little (or nothing) about IS
• Which seems a little surprising
• Who has never used a computer?
• Who has never sent an email?
• Who didnt use an ATM machine or ebanking?
• A few of you are experts
• Which is what I would expect
• With many years of IT experience
• And quite high expectations for this course.

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What is MIS / IS?
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Your Expectations for FB5003 Vary Widely

• Practical, formal, easy way to manage IT
• Practical that can be applied to daily life
• Generate value added for my work
• Great learning experience from you and classmates
• Leverage resources to achieve business objectives
• Enhance customer relationships
• CRM, ERP, SCM, eBusiness, Intranets
• Closer look at real cases or detailed functions
  not just concepts
• Service industry focus
• Personality of MIS guys they are too technical
• Interaction between IT and non-IT people
• Birds Eye View of IS

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Your Expectations for Learning Style

• Case studies and real examples, not just theory
• Interactions between management, technology
  organisations
• Pointers to external sources of information
• Fun, energetic, active, enjoyable
• Not too technical
• Unlike the Statistics class!
• No programming please!

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Course Goals

• Understand information systems and technologies
  and their role in business ("know what").
• Develop an appreciation for the rationale and
  principles that underlie decision making related
  to the application management of IS ("know
  why").
• Develop personal skills and relevant to an
  executive without direct IT responsibility ("know
  how").
• Form a broad, high-level perspective on the
  strengths and weaknesses of IS at the corporate
  level and for specific strategic purposes.
• Integrate your prior executive experience into
  the themes of the course and your learning.

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IS for Managers in 28 Hours?!

• IS is a huge topic, as many of you know or can
  imagine.
• My decisions about which topics to include, which
  not, inevitably means that some are excluded.
• The eight classes cover a range of topics
  relevant to senior execeutives
• As a whole, they provide a partial perspective on
  IS, but not a holistic view.
• FB5003, as a whole, is designed to inform you, to
  introduce some of the latest, as well as more
  reliable, ideas and trends. It should provide a
  platform for your own further reading and
  exploration.

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Topic Coverage and Flow

• Introduction The Internet Savvy Executive
  Virtual Opportunities
• Electronic Commerce
• Extending the Enterprise ERP SCM
• DSS, ESS, Knowledge Management Data Mining
• IT Based Organisational Transformation
  Offshoring
• IS Strategy Planning BSCs
• Work Systems Methods and Developments
• IT EC in China RFID

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Resources

• Course Website
• http//fabweb.cityu.edu.hk/fb5003
• Reading Materials
• Online and hard copy readings
• Articles mostly managerial/executive level (e.g.,
  MIS Quarterly Executive CIO.com) or descriptive
  application write-ups
• Primary and back-up readings
• Short cases
• A text book for back-up
• McNurlin Sprague (2006) Information Systems
  Management in Practice, 7th Ed. 0131968777

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My Suggested Learning Styles

• I prefer to treat you as adults, not children
• So you have a role to play, a responsibility to
  engage with your own learning
• The more you participate, listen, criticise,
  challenge so the more you will learn.
• Each class will have
• Opportunities for interaction, discussion,
  debate, as well as your own work-life examples
• Since this is an IS class, you can expect to
  engage in some hands-on IT stuff as well.
• But dont worry, no programming!

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Assessment Patterns Grading

• Participation in Class - 20
• Weblog Entries (5) - 20
• Team Project (1-4 person teams) - 25
• Exam - 35

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Grading Definitions

• A Excellent
• Strong evidence of original thinking, analysis
  synthesis extensive knowledge base
• B Good
• Good awareness of the importance of the subject
  some analytic ability reasonable understanding
  of issues literature
• C Adequate
• Understanding is reasonable, but much room for
  improvement
• D Marginal, basic familiarity with the subject
• F Very weak, few critical/analytical skills
  plagiarism