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Attitudes do not predict behavior

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Central route to persuasion. Audience: analytical & motivated ... Persuasion triggers liking & acceptance, although may be temporary. Persuasive Communications ... – PowerPoint PPT presentation

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Title: Attitudes do not predict behavior


1
Attitudes do not predict behavior
  • What behavior? Any behavior
  • Racial attitudes, attitudes toward attending
    church, cheating on tests, getting divorced, etc.

2
Changing your attitude
  • Doesnt really matter
  • Change your behavior and your attitude will
    follow
  • In text as behaviorally based attitude

3
Why do Attitudes follow Behavior?
  • 1. Self presentation theory
  • We adjust our presentation of self in order to
    please people, not offend them.

4
2. Self-justification
  • We adjust our thinking to match our actions.
  • Cognitive dissonance

5
Cognitive Dissonance
  • Leon Festinger we feel tension (dissonance) when
    2 thoughts are psychologically inconsistent
  • E.g. we know that smoking may kill us, we dont
    want to die

6
3. Self Perception
  • We may look at our own behavior to infer our
    attitudes.
  • Daryl Bem p.145 text (Chap.5)

7
3 Components of Attitudes
  • ABC of Attitudes
  • 1. Affect (feelings)
  • 2. Behavior (intentions)
  • 3. Cognition (thoughts)

8
Cognitively based attitudes
  • Attitudes based on logic, relevant facts
  • Beliefs about the properties of an attitude object

9
Affectively Based Attitudes
  • Based on feelings and values, not logic
  • And very resistant to change (persuasive
    arguments dont work)

10
Behaviorally Based Attitudes
  • This is Bems self-perception theory again
  • Observe our own behavior toward an object

11
Explicit vs implicit attitudes
  • Explicit attitudes-one you consciously endorse
    and can easily report
  • Implicit attitudes-involuntary, uncontrollable,
    possibly unconscious evaluations

12
Can we legislate morality?
13
YES!
  • Our attitudes toward things closely follow what
    is legal
  • Thus, people didnt want integration
  • It became the law
  • People favoring integration went from 65 to 87

14
It also explains why we are
  • very concerned about a drug that
  • Kills about 18 people a year and is ILLEGAL
  • are unconcerned about one that kills 400,000 a
    year yet remains LEGAL

15
3 Predictors
  • Attitude may predict behavior in very specific
    circumstances.
  • 1. When we minimize other influences upon our
    attitude statements and our behavior.

16
2
  • When the attitude is specifically relevant to the
    observed behavior.

17
3
  • When the attitude is potent.

18
Principle of Aggregation
  • The effects of an attitude on behavior become
    more apparent when we look at a persons
    aggregate behavior rather than isolated acts.

19
Persuasion
  • Attitude Change

20
Changing Attitudes
  • Counterattitudinal advocacy
  • Induced to say something against your own
    attitudes, you come to believe it more

21
Persuasion
  • Education when we believe the message
  • Propaganda when we dont

22
Central route to persuasion
  • Audience analytical motivated
  • Processing the message requires high effort
  • Arguments may evoke enduring agreement

23
Peripheral route
  • Cues trigger acceptance thinking not required
  • Audience is not involved or analytical
  • Processing is low
  • Persuasion triggers liking acceptance, although
    may be temporary

24
Persuasive Communications
  • 3 elements in p communication
  • 1. who says it (source)
  • 2. communication itself (quality of arguments/
    both sides presented?)
  • 3. nature of the audience

25
1. Who the source
  • Credible speakers (e.g. experts) persuade people
    more than those lacking in credibility
  • Attractive people do better

26
2. What The Nature of the Communication
  • Should you present what the opposition will say?
  • Yes, IF IF IF they will be hearing it anyway
  • Yes, if you can successfully counter it

27
3. Whom The Nature of the audience
  • A distracted audience is often more persuaded
  • Low in IQ, more influenceable
  • Low or high self esteem resistant
  • Best ages? 18-25

28
The Message Reason or Emotion?
  • Remember that emotionally held attitudes are
    resistant to change
  • But it depends.educated people more responsive
    to rational appeals

29
Good feelings enhance a msg
  • How to induce good feelings? Serve food
  • Ex. New Mayor had free beer session
  • Ex. 2 Estate planning seminars serve food

30
Arousing Fear
  • Use of this negative emotion can backfire
  • Use of it alone is NOT effective but
  • When used paired with how to protect yourself, it
    can be effective

31
Advertising
  • In N. America, they spend 500 a person to
    persuade you

32
The Case of Advertising
  • Best evidence is split cable tests
  • For new products, about 60 effective
  • For old 46

33
Ads
  • Create a problem, then solve it
  • G. Lambert inherited a surgical antiseptic used
    to treat throat infections
  • To get rid of it, created the severe problem of
    bad breath
  • Invented mouthwash, in other words

34
Ads work best when
  • We arent paying much attention
  • E.g. channel surfing
  • No counter-arguing
  • No active thinking allowed

35
Ads work well with children
  • Children under 8 years old
  • 1. have trouble telling ads from programs
  • 2. trust TV ads rather indiscriminately
  • 3. desire badger parents for products

36
Mere exposure effect
  • The more we see something, the more we like it
  • Develop favorable response w/ repetition

37
The short history of subliminal ads
  • 1957, James Vicary
  • During the movie Picnic, spliced in Drink
    Coca-cola eat popcorn
  • Coke sales rose 18, popcorn 58

38
Current usage
  • Audio tapes to stop smoking, lose wt, raise
    self-esteem and so on
  • In 1990, sales of self-help tapes were estimated
    to be 50 million
  • So, do they work?

39
Product placement
  • Advertisers pay a lot to put a product into the
    film
  • In E.T., Reeses Pieces were used to lure ET and
    sales boomed
  • 007 drove a BMW Z3 (paid 3 mill) and got 240
    mill in advance sales

40
Stereotype Threat
  • Apprehension experienced by members of a group
    that their behavior might confirm a cultural
    stereotype
  • Ads that confirm negative gender stereotypes
    affected performance of women

41
Resistance
  • Attitude inoculation-being exposed to small doses
    (attacks on your position) helps solidify it

42
Reactance Theory
  • When we feel our freedom is threatened, we react
    by doing what we arent supposed to
  • The Please dont write study

43
Reaction Paper
  • 1. Attempt to locate an instance where you or
    someone you know said one thing but did another.
    That is, when you were surprised by their
    behavior knowing (or thinking you knew) their
    attitude.

44
Reaction Paper
  • 2. Explain how you think you yourself are
    impacted by advertising. Does it influence you?
    Or are you immune? Why do you think this (e.g.
    justifications for either side)? If you dont
    believe advertising influences you, what does?

45
Reactance
  • 3. Define this term and then describe a situation
    where you believe reactance explains what
    happened to the people in the situation.
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