Persuasion

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Persuasion

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Classical conditioning. Operant conditioning. Observational ... Communicator style. Trustworthiness. Speak against interests. Lack of intent to persuade ... – PowerPoint PPT presentation

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Title: Persuasion


1
Persuasion
  • Attitudes are positive or negative evaluations of
    objects
  • Affectemotion, liking or disliking
  • Behavioractions directed towards the object
  • Cognitionsthoughts and beliefs about the object
  • Attitude formation
  • Classical conditioning
  • Operant conditioning
  • Observational learning
  • Heredity
  • Function
  • Accuracyknowledge, or object appraisal, function
  • Consistencyvalueexpressive , egodefensive
  • Social approvalsocial identity or
    socialadjustment

2
Attitudes and Behavior
  • Historyattitudes fail to predict behavior
  • Lapiere Attitudes vs. Actions
  • Lack of crosssituational consistency in behavior
  • When will attitudes predict behavior
  • Theory of reasoned action

3
Attitudes and Behavior
  • Measurement
  • Level of measurement
  • Accessibility
  • Automatic
  • Norms
  • Self-awareness
  • Frequent use
  • Direct experience
  • Knowledge

4
Persuasion
  • Yale
  • Who says what to whom with what effect?
  • Whothe source of the message
  • Whatthe content of the message
  • Howthe channel of communication
  • To whomthe target of communication
  • Four steps
  • Attention
  • Comprehension
  • Acceptance
  • Attitude change

5
Elaboration likelihood model
  • Cognitive responseGreenwald
  • Central/peripheralPetty and Cacioppo
  • Peripheral
  • Shortcuts
  • Superficial
  • Unstable
  • Central
  • Accuracy
  • Motivation and opportunity
  • Stable
  • Organized previous theories and findings

6
Argument Quantity and Quality
7
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8
Persuasion Overview
9
Which attitudes resist persuasion?
  • Strong attitudes
  • Commitment
  • Biasing of response
  • Selfrelevant
  • Central processing
  • Selftalk persuades
  • Agreement encourages positive selftalk
  • Inhibiting counterarguments if person disagrees
  • Distraction
  • Decreases the effectiveness of strong or
    pro-attitudinal arguments
  • Increases effectiveness of weak or counter
    attitudinal arguments
  • Knowledge to evaluate
  • Attitude inoculationpresent and refute weak
    counterarguments

10
Dual Process
  • Motivation
  • Personal relevance
  • Need for cognition
  • Ability
  • Lack of time
  • Distraction
  • Insufficient information
  • Persuasion most effective
  • Peripheral
  • Audience disagrees
  • Weak message
  • Central
  • Audience agrees
  • Strong arguments

11
To be accurate
  • Shortcuts
  • Credibility
  • Expertise
  • Communicator style
  • Trustworthiness
  • Speak against interests
  • Lack of intent to persuade
  • Others responsesFavorable response from others
    in the audience

12
The Sleeper Effect
  • Discounting cues
  • Peripheral (credibility) and central processing

13
  • The person
  • High involvement
  • Greater processing
  • Emotional shortcuts
  • Classical conditioning
  • Good mood reduces central processing
  • Fear
  • High fear
  • No solution
  • Defensive avoidance and denial
  • Minimize applicability to self
  • Solution to reduce feareffectiveness
  • Interactions
  • Expertise and complexity
  • Low in need for cognition

14
To be consistent
  • Heider
  • Balance theory
  • Festinger and dissonance
  • Cognitive consequences of forced complianceLeon
    Festinger and James Carlsmith
  • Independent variable
  • Control , 1, 20
  • Dependent variable
  • How enjoyable the task

15
DissonanceResults
16
  • Forced or induced compliance
  • Effort Justification
  • Postdecisional
  • Insufficient justification

17
Hypocrisy and Dissonance
  • Im a hypocrite and so is everyone else Group
    support and the Reduction of cognitive
    dissonance, by Blake M. McKimmie, Deborah J.
    Terry, Michael A. Hogg, Antony S. R. Manstead,
    Russell Spears, and Bertjan Doosje
  • Hypocrisy paradigmcommit to socially desirable
    attitude and alter previously inconsistent
    behavior
  • Social supportimpact dissonance
  • Comparison with self-concept or normative
    information
  • Induce dissonance and see if change in attitude
  • Basic hypothesisdissonance and group
    identification
  • Group support would reduce dissonance when group
    membership was salient
  • When an ingroup was non supportive individuals
    would distance themselves from the group

18
Variables
  • Independent
  • Salience of group
  • Group salient
  • Differences from University B students
  • Group not salient
  • Individual
  • Group support or nonsupport for behavior
  • Group is generous (behavioral nonsupport)
  • Group is not generous (behavioral support)
  • Hypocrisy manipulation
  • Attitude towards generosity
  • Generosity checklist
  • Dependent
  • Attitude towards generosity
  • Group identification

19
Results Attitude Change
20
Results Group Identification
21
Boundary conditions
  • Choice
  • Commitment and irrevocability
  • Aversive consequences
  • Physiological arousal

22
  • Self-Affirmation theory
  • Interaction of self-esteem and dissonance
  • Individual with high self-esteem may bemor eprone
    to dissonance
  • Cultural effects
  • To gain social approval
  • High self-monitors and women more presuasible in
    public settings
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