520Bed Academic Medical Center

1
Example Results

• 520-Bed Academic Medical Center
• Developed and implemented comprehensive ED
  quality improvement and growth strategy resulting
  in 25 increase in capacity/volume
• Implemented new Management and Supervisory
  structure
• Improved bed management / patient flow to reduce
  ED holds
• Redesigned care model to leverage RN resources
• Implemented Fast Track ED for minor complaints
• Improved Diagnostic turnaround in Lab and
  Radiology, implemented Point-of-Care testing
• Implemented integrated care management / resource
  utilization guidelines and protocols
• Redesigned / streamlined Surgical Services
  processes resulting in significant increase in
  Surgeon satisfaction, OR capacity and case volume
  
• Pre-Admission Testing usage improved over 100
• First Case On-Time Starts improved from 55 to
  over 75
• Scheduling Accuracy has improved from 60 to over
  95
• Premium Labor Utilization Reduced by 15
• Room Turns and Set Ups improved from 60 minutes
  30 minutes
• Avoidable Cancellations improved by 71
• Charge capture accuracy improved by 20
• Provided interim management as acting Vice
  President Operations
• Produced 20 million annual Net Operating Revenue
  turnaround