Arnold Bernhard Library and the qumobile program:

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Arnold Bernhard Library and the qu-mobile program

• Handheld Resources for the Physicians Assistant
  Program

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Janice Swiatek-Kelley, MLS, AHIP

• Quinnipiac University
• Associate Director
• Arnold Bernhard Library
• Janice.swiatek-kelley_at_quinnipiac.edu

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Physicians Assistant Program

• Graduate program with an excellent reputation and
  high standards
• Technologically receptive
• Treo replacement for PDA
• Resources already in use so program is aware of
  the advantages of handheld resources

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Resource selection

• Looked at resources that had been used on the PDA
• Interviewed the Director of the Physicians
  Assistant program
• Worked with electronic services librarian who
  licenses databases
• Trialed resources identified by other teaching
  institutions as top quality

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Test Phase

• Treos were purchased for selected librarians
• Trials were loaded on Treos to assess
• Ease of installation
• Amount of memory needed
• Functionality of resource
• I.D. Difficulties encountered with interface

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Difficulties Present in Test Phase

• Amount of memory needed for applications
• Solution memory card
• Inconsistencies when loading applications
• Solution shoot gremlins
• Develop instruction sheets
• Product compatibility with MS Mobile (MDConsult)
• Vista! Who knew?
• Technological problems had impact on enthusiasm

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Resources

• InfoRetriever (contains diagnostic tools, dosage
  calculators, etc.) Name change in the offing
  Essential Evidence Plus
• Merck Manual
• Tarascon

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InfoRetriever/InfoPOEMS
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InfoRetriever Straightforward Install
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InfoRetriever - content
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InfoRetriever Handheld
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Merck Manual
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Merck Manual slightly more complex install
issues
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Merck Manual individual registration
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Merck Manual customization
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Tarascon
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Tarascon complications

• No site license individual CDs
• When Tarascon updated their Web page disaster

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Time to evaluate where we were

• Evelyn Morgen, Director, Lyman Maynard Stowe
  Library at University of Connecticut Health
  Center
• Share information
• Talk to sales reps
• Free trials
• Upshot Tarascon replaced with Lexi-Comp

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Most Important Resource --Health Sciences
Librarian

• Saff person dedicated to health sciences
• Familiar with resources
• Training background
• All round nice guy

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Expect questions at all levels

• Leveraging partnerships to make the program work
• Technology hiccups HELP desk
• Install problems Academic Technology STAR
  students
• Phone questions (How do I use the phone?) Rave
  Customer Service on campus
• Resource selection and support -- Librarians
• Costs, administrative headaches Jim Trella

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Program Roll-Out

• Who should load the resources?
• Rave
• Librarian
• Information Services
• Students

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The Students!

• Life-long learning
• Information literacy
• If a re-install is needed
• To help a colleague
• When they are on their own
• Should understand how it works

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What did we learn?

• Essential component
• Sense of humor
• High tolerance for change
• Build the QU-Mobile support team
• Remember It is a pilot
• Trust resource selection expertise of Librarians

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What we will do differently

• More involvement in the program
• Dedicated time to train students in class
• Training from day one
• Problem-based learning to prepare to use
  resources in the field
• Students will load their own software life-long
  learning

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Questions?